We performed a comparison between VMware Carbon Black Endpoint and WatchGuard Threat Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is stable and scalable."
"The product's initial setup phase is very easy."
"Fortinet is very user-friendly for customers."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"The most valuable feature is the analysis, because of the beta structure."
"Additionally, when it comes to EDR, there are more tools available to assist with client work."
"NGAV and EDR features are outstanding."
"Technical support is excellent."
"This product has the capability of uploading scripts to the tool and this is a very comprehensive feature."
"There's lots of very useful documentation online to help troubleshoot and learn about the product."
"It is stable and easy to set up."
"The offline networking is the most important feature. Some of our users are engineers that work offsite, and they can still be on the solution, which is also great."
"The biggest feature out of CarbonBlack is its ability to dive in with more depth. You can look at the entire kill chain and understand, not only if an alarm or identified incident is truly a true security issue versus a false positive, and it allows us to backtrack and figure out why it actually happened and how it got into the environment."
"I like its protection very much. It protects and allows us to lock the environment pretty tightly. Nothing that is not approved through Carbon Black can run in the environment. There is no default. Everything goes through Carbon Black Protect, and everything has to be first approved. Every software is considered to be guilty before prove innocent."
"Carbon Black Cb Defense has a nice component called Alert Triage. It contains full details of the process execution "kill chain" and "go live" for immediate remediation."
"The analytics are important because if there is an abnormality then it provides that information to us."
"WatchGuard Threat Detection and Response is a reliable solution."
"The most valuable feature is the correlation of logs from different devices."
"I like WatchGuard's network segmentation features. It's easy to configure user policies."
"The interface is very good."
"The protection that it provides from ransomware is valuable. The awareness that it has is also valuable. It didn't have a central console earlier, but now it has a central console, which is pretty good."
"The solution is very easy to use."
"The most valuable feature, in my opinion, is the dimension logging platform and the network traffic filtering."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"It takes about two business days for initial support, which is too slow in urgent situations."
"Detections could be improved."
"The support needs improvement."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The only minor concern is occasional interference with desired programs."
"To improve Fortinet, we need to see more features and technology areas at the endpoint level introduced."
"What was rolled out to my company are mixed versions of Carbon Black CB Defense, so what I'd like to see in the next release is more synchronization, where it can detect the endpoint that's running an old version and suggest updates."
"With the on-prem one, the bug has been reported by the community in early January or February, something like that, at the beginning of the year, and it's still not addressed. They have released two versions since then, and yet neither of them addresses this specific issue."
"The feature set for the firewall needs improvement."
"The tech support communicates, but it's just not with movement."
"The local technical support is very poor, but the support from headquarters is very nice."
"Report generation can be improved."
"I would like to see the user credentials feature improved. I would also like to see more reporting features and better ways to roll the reports out."
"This solution works well but needs lots of tuning and optimization."
"WatchGuard should offer more visibility into user activity. For example, we should have more details when WatchGuard denies a user access to a port."
"The ease of detecting where an issue is should be improved."
"The interface is not the best."
"The administrative UI/UX could be significantly improved."
"The website must provide more information on the product."
"I'd like a few extra features, especially around threat severity assessment."
"When it comes to live-monitoring, the user-interface could be improved to make things easier."
"This product needs to be fully integrated with the firewall. Currently, it only sends logs to the cloud and asks the firewall to correlate them."
More WatchGuard Threat Detection and Response Pricing and Cost Advice →
VMware Carbon Black Endpoint is ranked 12th in Endpoint Detection and Response (EDR) with 61 reviews while WatchGuard Threat Detection and Response is ranked 27th in Endpoint Detection and Response (EDR) with 12 reviews. VMware Carbon Black Endpoint is rated 8.0, while WatchGuard Threat Detection and Response is rated 8.2. The top reviewer of VMware Carbon Black Endpoint writes "Centralization via the cloud allows us to protect and control people working from home". On the other hand, the top reviewer of WatchGuard Threat Detection and Response writes "Offers deployment simplicity, especially for firewalls and firewall configuration and good documentation available ". VMware Carbon Black Endpoint is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Trend Micro Deep Security, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas WatchGuard Threat Detection and Response is most compared with CrowdStrike Falcon, SentinelOne Singularity Complete, Darktrace, Bitdefender GravityZone EDR and Cynet. See our VMware Carbon Black Endpoint vs. WatchGuard Threat Detection and Response report.
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