Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Improves data backup and recovery process and saves time
Pros and Cons
  • "DD Boost has improved our data backup and recovery process. Its data deduplication feature is amazing. The product comes with cloud features. It helps to save time."
  • "DD Boost is a bit expensive."

What is most valuable?

DD Boost has improved our data backup and recovery process. Its data deduplication feature is amazing. The product comes with cloud features. It helps to save time. 

What needs improvement?

DD Boost is a bit expensive.

For how long have I used the solution?

I have been using the product for ten years. 

What do I think about the stability of the solution?

The product does not have any bugs. 

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What do I think about the scalability of the solution?

DD Boost is scalable. 

How are customer service and support?

I am satisfied with the tool's support team. They know what they are doing. 

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's deployment was easy. My data center is on-prem, and cloud backup is expensive. Its deployment takes around four hours to complete. 

What was our ROI?

DD Boost is worth its money. 

What's my experience with pricing, setup cost, and licensing?

You don't have to pay additional costs. 

What other advice do I have?

We didn't encounter any challenges with the product's implementation. I rate the product a ten out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mohamed El-Sherbini - PeerSpot reviewer
IT Manager at Mada Insurance
Real User
Top 5
Stable and scalable solution for backups and keeping data safe; offers good encryption and huge data conversions
Pros and Cons
  • "Scalable and stable solution for backup purposes, with good encryption and huge data conversion features."
  • "It would be good if the product could be useful not just for general backup. Its pricing is also expensive, and it can be a difficult application, particularly when you need to write a script for anything you would like to do."

What is our primary use case?

I'm using Dell EMC Data Domain Boost for backup purposes.

How has it helped my organization?

Dell EMC Data Domain Boost has kept our data safe.

What is most valuable?

What I found most useful in Dell EMC Data Domain Boost is the encryption it provides. It exceeds 40x, and it can convert my data. It's a huge conversion.

What needs improvement?

It would be good if the product could be useful not just for general backup. I'm always using it for backup only. If I need any storage, I go for Dell EMC VMAX or Dell EMC VxRail, while for Dell EMC Data Domain Boost, the main purpose for me is for backup only.

The pricing for this solution is also expensive, so you have to look carefully at its pricing.

Dell EMC Data Domain Boost can also be a difficult application, particularly when you need to write a script for anything you would like to do.

For how long have I used the solution?

I've been using Dell EMC Data Domain Boost for nine years.

What do I think about the stability of the solution?

I find Dell EMC Data Domain Boost stable.

What do I think about the scalability of the solution?

Dell EMC Data Domain Boost is a scalable product.

How are customer service and support?

When Dell got EMC, I was facing a lot of problems with the technical support for this solution, but now, the problems have been solved. You can control the issues that may arise from Dell EMC Data Domain Boost. If I would rate support from one to five, with five being the highest, my current rating for it would be five.

What's my experience with pricing, setup cost, and licensing?

Dell EMC Data Domain Boost is an expensive product. There are extra costs for support because every year, you have to renew your SLA for support, and the cost is always increasing.

What other advice do I have?

Dell EMC Data Domain Boost is on public cloud. I deal with the solution including VxRail, VMAX, and all types of storage from Dell EMC.

I'm rating Dell EMC Data Domain Boost ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mark Torpy - PeerSpot reviewer
Data Protection Specialist at Tech Mahindra Limited
Real User
Top 20
Speeds up backups, easy to use, and installation is straightforward
Pros and Cons
  • "The solution is very good because it is easy to use and it speeds up the backup and lowers the requirement for the storage rate. It is capable of encryption, compression, and deduplication and it is fast for sending all of the data over the network because it sends only the change blocks from the client to the DD server."

    What is our primary use case?

    We use this solution with Data Domain (DD) to enhance the data backups of our databases and applications. It is a very popular solution around the world.

    What is most valuable?

    The solution is very good because it is easy to use and it speeds up the backup and lowers the requirement for the storage rate. It is capable of encryption, compression, and deduplication and it is fast for sending all of the data over the network because it sends only the change blocks from the client to the DD server.

    For how long have I used the solution?

    I have been using this solution for approximately six years.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    I have found the solution to be scalable.

    We have approximately 10 people using this solution in my organization.

    How are customer service and technical support?

    I have been satisfied with the technical support.

    How was the initial setup?

    The installation is straightforward.

    What about the implementation team?

    We have a team that does the implementation and maintenance of the solution.

    What's my experience with pricing, setup cost, and licensing?

    DD Boost comes built into DD or Avamar. However, to use DD Boost for enterprise is a separate license. For example, if you have Oracle, Linux, or Unix and you need to install DD Boost for Arman, then you need a separate license. Typically when you purchase the solution it is bundled and you either purchase a one or three-year license. The price for the solution is expensive but when comparing it to other solutions it is reasonably priced. However, the price could still be cheaper.

    What other advice do I have?

    If you want to manage your database backups, then you should use DD Boost for Enterprise applications.

    I would recommend this solution to others.

    I rate Dell EMC Data Domain Boost a nine out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Abderahim Raissi - PeerSpot reviewer
    Cloud Pre-Sales Engineer at a computer software company with 51-200 employees
    Reseller
    Inexpensive, reliable, and fast
    Pros and Cons
    • "It's stable and reliable."
    • "I'd like the be able to deploy the solution on SAN backups."

    What is our primary use case?

    We primarily use the solution to accelerate the backup process. It helps increase the speed of the process in general. 

    What is most valuable?

    The speed the solution offers is very good. We like that the speeding up of data transfers is effective and easy.

    It's stable and reliable. 

    It's scalable.

    The solution is inexpensive. 

    What needs improvement?

    We haven't had any issues. Our clients have been happy with the product overall. 

    I'd like the be able to deploy the solution on SAN backups.

    For how long have I used the solution?

    I've been using the solution for five years. 

    What do I think about the stability of the solution?

    The stability is very reliable. Its performance is good. There are no bugs or glitches. It doesn't crash or freeze. 

    What do I think about the scalability of the solution?

    The solution is scalable. It's easy to expand. 

    How are customer service and support?

    We haven't had any reason to talk to technical support. I've never dealt with them.

    How was the initial setup?

    The initial setup is very straightforward and simple. It's not overly complex. We have many team members that can handle the deployment process. 

    What about the implementation team?

    We can help out client handle the deployment. We don't need outside assistance. 

    What's my experience with pricing, setup cost, and licensing?

    The pricing depends on the business use case and on the projects.

    It's not an expensive product. 

    What other advice do I have?

    I'm a partner and reseller. 

    Our customers use the solution.  

    It's a good solution and quite stable. We can back up easily over fiber channels yet DDBoost can handle backups over LAN. I'd recommend it to others. It's not expensive and allows us to reduce the backup window considerably. 

    I'd rate the solution eight out of ten. 

    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
    PeerSpot user
    Mahmoud-Yassin - PeerSpot reviewer
    Head of IT Infrastructure and Security Operations at United Arab Bank
    Real User
    Offers fast and efficient data restore and is stable
    Pros and Cons
    • "Data Domain is valuable, especially to restore data. For normal data, the restore from Data Domain is very efficient and fast."
    • "The experience of restoring VMware or Veeam Backup is difficult, when the backup you are using is a solution for backup, which is already having a deduplication. When you try to restore from Data Domain, it doesn't work perfectly, because Data Domain is already having a deduplication as well."

    What is most valuable?

    Data Domain is valuable, especially for restoring data. For normal data, the restore from Data Domain is very efficient and fast.

    What needs improvement?

    The experience of restoring VMware or Veeam Backup is difficult when the backup you are using is a  solution for backup, which is already having a deduplication. When you try to restore from Data Domain, it doesn't work perfectly, because Data Domain is already having a deduplication as well.

    This is only a deduplication issue. If you are restoring databases with a normal backup, it will work very fast. However, if you are restoring your database at the deduplication by VM backup, then the deduplication for it will be very slow.

    For how long have I used the solution?

    I have used Domain for around seven or eight years, in different models.

    What do I think about the stability of the solution?

    The stability is there actually.


    What do I think about the scalability of the solution?

    The problem with Data Domain is you have to size it to the right size for your workloads before you choose. Upgrading the platform is not that easy.

    You can add some more shelves, but this will not give you that much capacity for your workload. You have to ensure that you study the workload well.

    To be precise, it is not scalable if you are jumping from small to medium or from medium to large. Within the medium tier, however, it is scalable.

    How are customer service and technical support?

    Excellent. The technical support at EMC is one of the best I have known.

    How was the initial setup?

    The initial setup is a bit complicated. It's a difficult task to set it up. After this, however, things go fairly smoothly. After you define the main things, there is no need to do anything else.

    What other advice do I have?

    Study the workload very well before you go into the sizing phase. You have to study your workloads, so you can anticipate them and avoid any unplanned workloads.

    I would rate the solution as eight out of ten. It is quite sufficient but needs a little bit of improvement.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    JuanBurbano - PeerSpot reviewer
    IT Consultant at Gensystems
    Real User
    Top 5
    The tool's deployment is easy but improvement is needed in interface
    Pros and Cons
    • "The tool's deployment was easy."
    • "DD Boost needs to improve its interface. It should be easier to use."

    What needs improvement?

    DD Boost needs to improve its interface. It should be easier to use. 

    For how long have I used the solution?

    I have been working with the product for two years. 

    What do I think about the stability of the solution?

    I rate the product's stability a ten out of ten. 

    What do I think about the scalability of the solution?

    I rate DD Boost's scalability a ten out of ten. 

    How was the initial setup?

    The tool's deployment was easy. 

    What's my experience with pricing, setup cost, and licensing?

    DD Boost's price is good for its features. 

    What other advice do I have?

    I rate the product a nine out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Abderahim Raissi - PeerSpot reviewer
    Cloud Pre-Sales Engineer at a computer software company with 51-200 employees
    Reseller
    Integrates well with support for multiple protocols
    Pros and Cons
    • "The most valuable feature of this solution is that it can support both the CIFS and NFS protocols simultaneously."
    • "There are limitations when using the VTL protocol in extreme cases."

    What is our primary use case?

    I am a solution engineer, and I help customers design and implement their solutions and architectures. I propose technologies, such as Dell EMC. I also assist the sales consultants with technical questions from customers.

    This solution, Data Domain Boost, works with Data Domain to improve the backup speed. For example, we propose this solution for customers who need to back up their VR LAN quickly.

    The best use case for this solution is a client that has a LAN architecture backup with a lot of data. It may include databases like Oracle and MSSQL

    Recently, we integrated a Data Domain 9300 for a financial institution in Morocco that can back up both VTL and VMware virtual workloads. There is replication between two sites and it is integrated with NetBackup and TSM. So, in this project we used DD Boost to backup all VMware workload and the resuslt is the client is satisfied.

    How has it helped my organization?

    Dell EMC Data Domain Boost is a software that provides an advanced integration with enterprise applications and Data Domain Systems. It gives the customer more advantages in terms of backup speed and performance.

    What is most valuable?

    The most valuable feature of this solution is, for me, that it enables client-side deduplication so only the unique data segments are sent to Data Domain System, which provides more backup speed and preformance.

    What needs improvement?

    During my experience with Data Domain selling and basing on customers feedback, there is really no limitations regarding Data Domain Boost (DD Boost).

    For how long have I used the solution?

    In fact, I've been selling it, as a pre-sales, to my clients for three years.

    What do I think about the stability of the solution?

    In my opinion, this solution is stable. None of our clients have a problem in this regard.

    What do I think about the scalability of the solution?

    We scale this product by adding licenses, which are related to capacity.

    We have clients of all sizes including small, medium, and enterprise businesses.

    How are customer service and technical support?

    Technical support for this solution is good, and we haven't had any problems with them. They have a good support team who will discuss any problem. If we have a support ticket then the work is done, without a problem.

    Which solution did I use previously and why did I switch?

    Before my selling of DataDomain to my Customers, they have other solutions at the backup infrastructure. Besides, among all DataDomain Advantages, Deduplication and DD Boost were the most which encouraged the customers to change/upgrade their backup existant solutions.

    How was the initial setup?

    The initial setup of this solution varies on a case-by-case basis. For example, we had the same client but with a different architecture or another workload, and there were a lot of  problems on the side of client existant infrastructure. However, in general, there is no difficulty when installing this solution.

    Which other solutions did I evaluate?

    There are a lot of products in the market for backup solutions. Data Domain has a lot of advantages, which is why my clients choose this solution.

    What other advice do I have?

    This is a product that I recommend without any doubt.

    One of my clients had trouble with sizing and architecture because initially, he had little data and a small budget. When the size of his business increased he wanted to keep the same model, but it was not possible because each model has limitations.

    All of the features are really good and respond well to business and client needs. All of my clients are satisfied and have not asked for any additional features.

    I would rate this solution a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Storage specialist at Vodacom Business
    Real User
    Top 5
    A great backup solution that is very simple and works in multiple environments
    Pros and Cons
    • "It cuts down network traffic, and only the relevant parts move around because it is deduced and encrypted."
    • "The solution could be faster."

    What is our primary use case?

    We use this solution primarily for backup. We use it to duplicate backup images when we have governance requirements with multiple copies in different locations. We will also be deploying a gate fault solution where data domain duplication is the only way of ingesting data into CyberArk.

    How has it helped my organization?

    We like the product because it is simple and works for most environments. It cuts down network traffic, and only the relevant parts move around because it is deduced and encrypted. So the less traffic that needs to flow, the better.

    What needs improvement?

    The solution could be faster. However, they already have acceptable speeds. The DD Boost is only a transport layer of the product. For example, we went on RFP, and the two main candidates were Veritas NetBackup and Dell DPS. We chose Dell DPS because of DD Boost. Veritas NetBackup also uses DD Boost, but Dell DPS is defaulted and integrated into the client. There are things other than DD Boost that can be improved. In the future, we will see more things that the product exhibits. I feel DD Boost will only improve in relation to Dell because it is integrated into the client and the software.

    In the next release, it will be good to have a real-time view of the volume and for it to be shown as a metic. In addition, we are backing up many terabytes and sending gigabytes of unique data, so it will be good to have physical and logical data in DD Boost. Not having this makes it difficult to quantify the savings.

    For how long have I used the solution?

    We have been using this solution for 15 years. We usually use one version behind the latest release to ensure there are no issues. DD Boost is currently deployed on-premises, and we do not use it in the cloud space. We try to enable users to do everything in the cloud setup so they can choose the right tools rather than deploying a consolidation solution. There are hundreds of users, and we don't want to limit them. We are monitoring them to ensure there are no gaps rather than prescribing or suggesting specific tools.

    What do I think about the stability of the solution?

    I rate the stability an eight out of ten.

    What do I think about the scalability of the solution?

    It is scalable because as the number of clients grows, our target storage will also have to grow to store all the data. We have to have more front-end ports to spread parallelly, have file groups, and load balancing all configured as part of the DD Boost. I rate the scalability an eight out of ten.

    We have about 6000 clients backed up, so about 600 servers that talk via DD Boost to the data domains.

    How are customer service and support?

    I've never had a specific issue with DD Boost, but we've worked with them in other areas. All our storage is Dell storage, so we have a significant estate. Due to our size they may treat us well because of our size. There is a difference between Dell support and any other vendor we have worked with, and we are pleased with their support. I rate the technical support a nine.

    Which solution did I use previously and why did I switch?

    Before we used DD Boost, we used NetBackup and TSM. We migrated from the tech libraries to desk-based storage in TSM. We used fibre transport for a while for NetBackup, but we weren't happy because we needed a separate license. So we currently use TCP IP client connectivity, and there are no other mechanisms for it. So we're not copying on the NetBackup side, but we are allowing the array at the bottom to replicate.

    How was the initial setup?

    If you install the backup client, the DPS client on the host is already installed; you give it the connection credentials, and it is installed. It is straightforward.

    Regarding maintenance, we have one residency contract with Dell that has about five people. We have more than 14 gigabytes of unique storage, and they look after all the Dell products. They are all Dell-certified and Dell-employed staff, so they are our outsourced storage management.

    What's my experience with pricing, setup cost, and licensing?

    I do not know details about the financials, but they give us very good deals and are open to negotiation regarding their products and our company size. They can work our ELAs for our environment and bundles, which gives us a better overall deal than if we bought only one or two products. I rate the pricing a four out of ten, with one being not expensive and ten being very expensive.

    What other advice do I have?

    In our experience, we are working on the duplex ratio of five to one in the data domain. The data domain capacity is the cheapest compared to Veritas appliances or IBM specs. I rate this solution an eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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