EMC Data Domain Reviews

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MohamedDakn
Real User
General Manager responsible for IT Infrastructure and Operations at a financial services firm with 10,001+ employees
Sep 10 2019

What is most valuable?

The reliability of Data Domain was the most useful feature to me. Every piece of data is recorded multiple times in several devices in a cluster. If any hardware failure occurs, it does not impact the… more»

How has it helped my organization?

This product improved our system of backup by reducing the time and effort required to manage the system.

What needs improvement?

Spanning the time I worked with EMC Data Domain, I had no issues that suggested to me that it needed improvement. It was working fine, and anything I wanted to do with Data Domain, I could do it. So I… more»

What's my experience with pricing, setup cost, and licensing?

One thing that anyone considering this solution has to realize is that it is expensive. It is expensive for a reason, but it is expensive.

Which solution did I use previously and why did I switch?

Before using Data Domain, I was using a tape library. It was IBM Tape Library with LTO (Linear Tape-Open). We switched to EMC Data Domain because of the speed. Backing up data to a tape library is… more»

What other advice do I have?

Anyone considering using this solution will first need to make a proper assessment of their need for the data storage because this is misleading. Sometimes managers just make a simple assumption that… more»
Ghayur Abbas
Real User
Manager Networks & Messaging Systems at TCS
Apr 09 2019

What is most valuable?

The most valuable feature is the reliability of the backup service. The compressing mode or the number of the backups which are available on the device is also excellent.

How has it helped my organization?

As our organization functions, we have a total of 2500+ primary sites and 6300+ secondary sites. All of our backup systems are totally dependent on this product. Dell EMC… more»

What needs improvement?

Dell EMC Data Domain needs to have better compatibility between NetWorker and the hardware. NetWorker is not as good as the other products which are currently on the… more»

What's my experience with pricing, setup cost, and licensing?

Licensing is available under per TB storage rates. Another level of licensing is available on technical support. There is a third licensing tier that includes more… more»

Which solution did I use previously and why did I switch?

We only use Dell EMC products.

What other advice do I have?

If they have the budget, then I would advise any organization that the Dell EMC Data Domain product is very good. If they don't have the budget, then go with an alternate… more»

Which other solutions did I evaluate?

We evaluated local tape drives. We were using the tape drives from IBM (LTO 3) before the Dell EMC equipment and the product was good but not reliable. The backups… more»
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Jayson Martin
Real User
Data Storage Manager at a insurance company with 5,001-10,000 employees
Sep 09 2019

What is most valuable?

The most valuable feature, beyond simply backing up our servers, is the data compression capability.

How has it helped my organization?

There are a number of ways that it improved our organization with the processing of backups and saving disk space, but the costs are somewhat prohibitive.

What needs improvement?

There are several things that can be improved with this product even though it is not bad. The biggest concern for us is the licensing model. In terms of feature capability, there are too many… more»

What's my experience with pricing, setup cost, and licensing?

I can't say I am very happy with the cost of the EMC product because we also have got a Veritas product. The comparison is that the EMC Data Domain solution is more expensive than the Veritas and they… more»

Which solution did I use previously and why did I switch?

EMC is a solution we are starting to move away from because of the cost more than anything. We are evaluating it along-side a Veritas product currently.

What other advice do I have?

Anyone who is considering this as a solution should study the availability of the features and caveats surrounding the licensing. You will want to make sure that you are covered for all the… more»
Adams Rasheed
Real User
Information Technology Manager at a energy/utilities company with 1,001-5,000 employees
Aug 19 2019

What is most valuable?

The feature that is most valuable is the Data Domain Boost. With the DD Boost, it takes minimal time to clone very large data over WAN to the DR site with a very… more»

How has it helped my organization?

Before we deployed the NetWorker, the process was to have the backup uploaded to an external drive, then the external drive would be transported from the Production Site… more»

What needs improvement?

With very minimal cost implications, we would want to have a real-time online backup solution. It would be perfect to see EMC include real-time online backup option to… more»

What's my experience with pricing, setup cost, and licensing?

In Naira it was about twenty-seven million (approximately $75,000 USD) for the implementation and maintenance cost for three years. All that is needed now is the… more»

Which solution did I use previously and why did I switch?

Previously, we tried deploying Tivoli Storage Manager. Tivoli was very complex. The backup and the restore procedures were complex, and the backup process took a very long… more»

What other advice do I have?

The users should embark on the EMC NetWorker /Data Domain training before the implementation. Considering past experiences, I will rate this product a seven out of ten.

Which other solutions did I evaluate?

We tried IBM TSM and it didn't work. It was complex. Before IBM TSM it was a manual process, backup was done on external storage/ Tape and then transported daily from… more»
Abdelrahman Mohamed
Real User
Senior Sales Engineer at a tech services company
Aug 13 2019

What is most valuable?

The solution offers good storage. Also, deduplication and completion are the best features, in my opinion.

What needs improvement?

The pricing should be adjusted. Customers continuously talk about the price. They know it is a good solution and they really need the type of storage the solution offers, but it costs somewhere around $100,000 and up for enterprises. It's not cheap, but it's very important for data vendors. My… more»

What's my experience with pricing, setup cost, and licensing?

Pricing is related to size. A lower range solution might be about $33,000. My customers use higher range versions with a price of around $100,000. That's the price for both the hardware and the software.

What other advice do I have?

I'm using the solution as a technical case professional. I'm selling it to my customers. I sell the on-premises deployment model. It's the best solution for deduplication and compression of storage, but the pricing is a little high. The solution works with any backup software. You might use it as a… more»
Chris Childerhose
Real User
Senior Engineer - Backup & Replication at ThinkON
Dec 11 2019

What is most valuable?

I would rate it at 5/5 as the deduplication and compression of the device for backups is outstanding. We have about 55TB total space on the Data Domain which we send Veeam… more»

How has it helped my organization?

This allows our organization to send more data to this device compared to others. It also allows us a fast recovery of files or Virtual Machines if needed being… more»

What needs improvement?

The processing capabilities I believe could be improved, however, we have an older unit DD670 and newer units may have already improved upon this.

What's my experience with pricing, setup cost, and licensing?

Which solution did I use previously and why did I switch?

What other advice do I have?

Review the newer versions of the device and evaluate them if possible. You will get great benefit for backups.

Which other solutions did I evaluate?

Sajid Khan
Real User
Oracle Application DBA at social insurance organizaton
Sep 09 2019

What is most valuable?

The backup is very secure. The deduplication using EMC is very good. We are able to make systems and handle random cloning. EMC is a very stable solution for making backups.

What needs improvement?

The solution needs to improve its platform, especially backup features like DB2 and other system backups. They should reduce the CPC cost to customers. The product is becoming very expensive. In the next release, EMC should support stable level listings at restoration and stable space level in the… more»

Which solution did I use previously and why did I switch?

We previously used HP Data Protector. The HP Data Protector backup was not secure. We used to do a backup, but at the time of restoration, it would give us some issues on the restored data. We were not able to access and stream data on HP. EMC is much easier in terms of restoring the backup… more»

What other advice do I have?

I would recommend the solution. I'd rate them nine out of ten.
Ashraf Ali
Real User
Senior Software Support Engineer at a tech services company with 201-500 employees
Aug 29 2019

What is most valuable?

The most valuable features are the deduplication and compression and the Data Domain Boost feature. It's compatible with other backup software.

What needs improvement?

We have had deduplication and replication issues. When we used another backup software we noticed that it didn't have the same issues. Our customers would like to enhanced deduplication and compression features with Veeam software.

What's my experience with pricing, setup cost, and licensing?

There are a lot of different models and each one has a different price. Some models require spending more on additional fees.

What other advice do I have?

I would rate it 9.5 out of ten.
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EMC Data Domain Questions

What is EMC Data Domain?

EMC Data Domain deduplication storage systems continue to revolutionize disk backup, archiving, and disaster recovery with high-speed, inline deduplication. EMC Data Domain Operating System is intelligence behind EMC Data Domain deduplication storage systems. DD OS powers the industry's most efficient, scalable, reliable, cloud-ready protection storage platform.
Also known as
DataDomain
EMC Data Domain customers
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
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