I have not installed the solution. I have just studied it. Following the documentation, with only manual testing experience, it would be difficult for them. So, our technical person needs to be involved in its installation and setup.

In terms of initial setup, unfortunately my deployment process was all Linux based. So I actually had to reach out to the network admins to set up the environments for it. But the deployment process getting it installed was not a big deal. We did have to jump through hoops to get it connected to the SUT, which is where your System Under Test sits.

It took a day. But that was with someone who wasn't familiar with VNC and wasn't quite sure how to set it up. If you had a network admin that knew what he was doing, it'd probably take the same amount of time as the Windows. It's just changing a couple things, setting a configuration file and you'd be off and running.

The initial setup was very easy. The only thing, which is not so easy is the Eggplant AI integration because it requires an agent to make the connections between functional and the AI server. We had a problem with that but I was able to sort it out. In 99% of cases it works without any issues. 

There were seven or eight people involved in the deployment. I don't recall the timeframe but it did take some time. 

The initial setup was straightforward. It was just a matter of installing the solution locally. It took longer on our side because we had to get a dedicated server, but once we had that server, setting up the license manager on it was very straightforward. Putting in new licenses for it when they expired, until we got our permanent ones, was quite easy. I had no problems with any part of the setup or in running it.

For the third person on the team who's been using it, the biggest issue has been permissions. She's not a developer like the other two are, so she doesn't have local admin permissions. We've just had to go through help desk at times, but otherwise it's been very easy.

Our implementation strategy is that we want to get it up and running and to get scheduled tests and their results. That's what we're working towards. We're hoping to generate some sort of report, whether it's a CSV or something along those lines, to see the daily scheduled test-run results.

Eggplant Test's initial setup is complex. Initially, when I started working on the solution, its deployment took a very long time. I'm not aware if things have changed with the recent version. My answers are based on my previous experience with the solution.

When I install the Eggplant, they cannot service or support the latest version of iOS. That said, they have had very little time to update their application. In general, it is very easy. The setup process is better than another application.

There's another team that handles the maintenance. 

The initial setup of Eggplant Digital Automation Intelligence is easy. However, you required a person who will guide you on how to install it and everything else. Once you understand then you don't require anyone to help you going forward.

They have their own documentation and customer support that can help you to download everything. Once you have an understanding then you can independently download and use it.

If you compare it with other functionalized automation tools, it's easy. However, some understanding is required to write the test cases.

The initial setup was very straightforward. To get our first use case working in production, it took a matter of days, perhaps a week.

We had a specific use case that we were trying to address. We had an already defined scope of manual testing that we were performing. So our strategy was to identify the first test candidate, by starting with testing of devices that were housed internally, within our building and within our testing lab. We implemented that and validated that the Eggplant software was working as expected on those and then we rolled out the testing to external devices and additional use cases after that.

Deployment and maintenance of Eggplant are done by one person in total, and that is divided between a manager of the analysts and myself.

The installation is easy, but configuration, based on our project at least, is quite extensive.

The initial setup was easy.

The set-up was straightforward.

It is difficult. You need some kind of training. Its implementation took some time. It took about one to two weeks.