Subject Matter Expert at a tech services company with 51-200 employees
Real User
Our data center rack space collapsed and our manpower decreased
Pros and Cons
  • "It scales easily. We went through an upgrade of adding additional chassis, and it wasn't a big deal."
  • "Our data center rack space collapsed and our manpower decreased."
  • "The ability to manage the templates across sites. We would like to easily take out the configuration of one FlexPod and copy it over, just making minor changes. There is a way to do it, but it's clumsy."

What is our primary use case?

We use it for generalized workloads in a hypervisor situation, either VMM or Hyper-V. It is used for any particular workloads that the government has for this purpose. It is sometimes used for dedicated hardware as well, so it provides the flexibility as we need it. We can also grow because we can easily expand it from its initial chassis.

How has it helped my organization?

It gives you a lot to work with. The problem with this is then you don't know what you want to do anymore. By making it very versatile, it also gives you too many choices.

Depending on how we deploy, we are seeing application performance improvements as we have plenty of horsepower in the solution. However, at the moment, we have development issues, not performance issues.

What is most valuable?

The ability to have the configurations for it: The blades, the service profiles, and making a standard for it. This makes it easy for the other members on our team when setting things up, because there is already a template for them to use.

I like that everything is integrated, and we can change the port to whatever we need, e.g., Fibre Channel. It is very nice to work with, as it gives the ability to have more choices: Do we want to have more Fibre Channels, iSCSI, or some type of MetroClusters? We can do all this with if we have bandwidth.

What needs improvement?

The ability to manage the templates across sites. We would like to easily take out the configuration of one FlexPod and copy it over, just making minor changes. There is a way to do it, but it's clumsy.

There is a bit of a learning curve for a new person in understanding FlexPod and going through each of section of making a template for SAN, hardware, networking, etc. The flow isn't very good. The software should be more geared to a top-flow design versus a bottom-up.

I would also like them to improve some integration on the HCI part.

Buyer's Guide
FlexPod XCS
June 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.

What do I think about the stability of the solution?

It's very stable. I find it's almost mainframe grade.

We had issues where we had some of the aisle modules failed. Even though its half the system, it was still up and no one actually knew why it was down. It was down for a few days before we could get it fixed. However, it didn't affect anybody else and that includes our major environment. This was at one of our bigger sites and nothing happened.

What do I think about the scalability of the solution?

It scales easily. We went through an upgrade of adding additional chassis, and it wasn't a big deal.

How are customer service and support?

Their technical support is very good. I don't think we have had a call that lasted longer than a couple days, and it was only for one issue where something didn't work properly. It wasn't exactly a hardware problem, but it wasn't a software problem. It was just one of those strange anomalies.

How was the initial setup?

The upgrade was straightforward. There wasn't anything special involved. What we found out is that since no one is using templates properly that we could have done things even faster if we had used the templates. Since then, we use them all across all the sites.

What was our ROI?

We have seen our data center rack space collapse about 90 percent. We have a data center which only has two racks now out of the 20 that were there previously.

We have also reduced our manpower with the solution.

Which other solutions did I evaluate?

We may consider another solution for the HCI. We have not decided yet.

What other advice do I have?

Know what your use case will be for and figure out whether you are going on-premise or want a hybrid solution. This will change what you need. If you are going to do some hybrid stuff, you may need to decide to create your own software to make the hybrid connection or you can use HCI. This may change the things you want to buy.

We are trying to decide if we want to go to a private, hybrid or multi-cloud environment. We don't have any services to deploy VMs yet on the cloud.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Center Engineer at a manufacturing company with 1,001-5,000 employees
Video Review
Real User
The setup was fairly simple. I picked it up quickly. It was an easy deployment.
Pros and Cons
  • "It is easy to deploy, works well, the reps are good, and the support is great."
  • "When you open the box, they give you a very nice diagram. Which was my initial guide through setting up any NetApp SAN. It worked itself out pretty well."
  • "It is not as easy as a hyperconverged solution, but you are going to have a hard time finding that anywhere, where you can just plugin and run a deployment app."

What is most valuable?

The setup was fairly simple. It was one of the first ones that I had done. I picked it up quickly. Overall, it was an easy deployment.

What needs improvement?

It does a really good job of what it is marketed to do. It is not as easy as a hyperconverged solution, but you are going to have a hard time finding that anywhere, where you can just plugin and run a deployment app. I do not know if they could make it work with a deployment app, but it was easy enough already, so no improvement is necessary. 

What do I think about the stability of the solution?

The only time that we have taken it down was when I have personally messed it up. That was all on me, and I can't fault NetApp at all.

What do I think about the scalability of the solution?

We just added a new SAN onto our old one to scale it up and add new functionality.

How is customer service and technical support?

We had an issue not too long ago, which ended up being my fault, but they figured it out pretty quick. We were able to determine before Memorial Day weekend, thankfully, that it was my fault, and not a product instability nor a problem with the new code. We called in because it was a pretty severe issue. We had a 20 minute outage because of it, and the issue did not resolve itself when I backed up my latest change. Therefore, we did not think it was my fault. However, everything just took awhile to come back up. So, we called support, who became engaged. It was pretty quick to resolve. 

How was the initial setup?

When you open the box, they give you a very nice diagram. Which was my initial guide through setting up any NetApp SAN. It worked itself out pretty well. I knew a decent bit of the network side as well, so I might have had an unfair advantage. I connected everything up like in the diagram and went through the documentation online, then had most of the SAN set up by the time that we had engaged with our engineer to actually set up the SAN.

So, the initial setup was pretty straightforward.

What other advice do I have?

I really can't fault them. I can't give them a 10 out of 10, because that seems over-the-top. It is not a revolutionary product, but it is a very good product. I would give it an eight out of 10, because it is easy to deploy, works well, the reps are good, and the support is great.

Most important criteria when selecting a vendor: The product works. Our vendor team is great. I love our account manager and our tech guy is great. It is a confident feeling.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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Buyer's Guide
FlexPod XCS
June 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: June 2024.
772,679 professionals have used our research since 2012.
it_user750858 - PeerSpot reviewer
Senior Systems Administrator at a consultancy with 1,001-5,000 employees
Consultant
Seems very scalable as we have had to scale out. We have actually doubled in size.

What is most valuable?

Simplicity.

How has it helped my organization?

It has allowed us to scale out a bit more.

It is a uniquely valuable product to our company, because it allows us to easily put a product in there as a whole solution without going out and purchasing different pieces.

What needs improvement?

We really haven't had any issues or problems out of it. We do feel with the whole FlexPod solution that we were actually sold more than we needed as far as extra parts. We just did a lift in shift of one of our FlexPods to a new datacenter, and instead of using the 5000 series switch, we went straight for the 7000. We didn't really need the 5000 series switches in the first place. 

For how long have I used the solution?

Two years.

What do I think about the stability of the solution?

It's fairly stable. We have not had downtime because of the solution, but because of the software, VDI.

What do I think about the scalability of the solution?

It seems very scalable. We have had to scale out. We have actually doubled in size.

How was the initial setup?

I was involved in the initial setup. At the time, it seemed complex, because we had never done it before, but as I look back on it, it was pretty straightforward.

What about the implementation team?

For installation, we used CDW's professional services. It was a learning experience for all of us. We actually helped them install it, so it was actually our first iteration FlexPod and it helped us actually get up to speed on it.

What's my experience with pricing, setup cost, and licensing?

I wasn't involved in this.

What other advice do I have?

We invested in FlexPod because we were setting up a VDI environment. 

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user750843 - PeerSpot reviewer
Cloud Engineer at a financial services firm with 10,001+ employees
Real User
Faster provisioning, meeting SLAs, deadlines, we are able to produce more with fewer resources.
Pros and Cons
  • "You can just take out blades and replace them, and you're back up and running in no time."
  • "I would think more cloud integration, a lot more flexibility with adapting to different things."

What is most valuable?

I like the management interface in UCS and then UCS Director. I like how I can still automate, the API that you can do with FlexPod - you can work with it through API - which is what we have to have for our environment. We have to produce more with less people. We have to have workflows that can do it a lot faster.

There are a lot of features that the storage and the environment has. I, personally, like the feature with the profiles on the UCS side. You can just take out blades and replace them, and you're back up and running in no time.

How has it helped my organization?

Faster provisioning, meeting SLAs, deadlines. We are able to produce more with less resources.

What needs improvement?

I would think more cloud integration, a lot more flexibility with adapting to different things. Not saying that it does not already. I'm just trying to see if I could do a lot more things with it, in regards to AWS and Azure. A lot more flow.

The mission that NetApp has with the whole fabric, if they can do a lot more with it within the FlexPod, that would be good. They're working on it. Nothing bad to say about it. That's where they're going with it.

Not necessarily with, say, with cloud sync, with cloud ONTAP, with the fabric pools and all that. I guess I want to see other customers do a lot more cool stuff with it, so that I can do it. That's pretty much how I do it. We look at other people, see what they've done, proven, and then we say, "Okay. Let's do it. Let them jump off the cliff first before we go."

I'm thinking vendor agnostic, right? Where instead of having to build your FlexPod, here's your Cisco, here's your Nexus, here's your storage and all that, maybe Cisco can buy out NetApp and then they just have this one big box. Or the other way around. NetApp buys Cisco and then there's just this one box and everything's right on it. You have this big chassis with blades and you just swap everything out. Technically, you could do that with UCS already.

For how long have I used the solution?

About a year.

What do I think about the stability of the solution?

It's very stable. As far as being tested and proven by the different vendors, Cisco, NetApp. But it's also stable in the code, UCS on the NetApp side, on the storage side, on the switch side. It's all proven code. It's been around for a long time. I see it as something that's reliable, stable and the fact that everything's redundant, so you don't have to worry about it.

What do I think about the scalability of the solution?

Currently, I think it's great because they support, for example, cluster. You can scale that beyond belief. Then, there's also the UCS domains, you can have multiples in there and expand it, so I think it has no problems scaling.

Unless you're talking a really, really large environment with, say, beyond the petabytes. And even then... Maybe you could run into issues with management, but still I think UCS Director provides value with that.

How are customer service and technical support?

It's a one-stop shop. It's good. I like it. They were knowledgeable, and if they weren't, they knew where to find the information.

Which solution did I use previously and why did I switch?

We switched because we needed a converged infrastructure.We didn't have it. We had bunch of siloed environments across the board.

We chose NetApp because it helped us unify what we already had. All our training experiences with UCS - we have an environment of UCS, we have VBlock. We decided, "All right. Let's use the training that we already have and let's take UCS and let's take all the virtualization that we have and let's just continue to use it." We had NetApp already, so might as well just take NetApp with it.

FlexPod has been around for a long time. We said, "All right. Let's PoC this," so we PoC'd it. We got a lot out of it, lot of the requirements were met. It worked well for what we had.

How was the initial setup?

Not complex.

Upgrades, the same, not complex. With ONTAP, you just have to pick your order, find out how you can upgrade them and do your UCS, do your Nexus switches, do your storage. Not difficult.

Which other solutions did I evaluate?

There was Nutanix. We do have a few Nutanix in there. It's just not as well known.

What other advice do I have?

It's easy to manage if you start out correctly. If you don't, if you just spaghetti everything out and do all kinds of weird things within it, and don't keep standards, you always, like anything, create chaos.

We're in the financial industry but I think FlexPod is valuable for a lot of industries, not just this one. I don't see it as a one niche for just financial, could be for everything.

Right now, I think it's a great product. I don't give anybody a 10 unless they're outstanding, perfect in every way.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user692457 - PeerSpot reviewer
Datacenter manager at Defenders
Vendor
It integrates well with Cisco, NetApp, and VMware.

What is most valuable?

I would say the ease of management and ease of support. Growth-wise, you can expand east, west, north, and south.

It integrates well with Cisco, NetApp, and VMware. They aren't pointing fingers. They just want to drive to a solution when we have an issue. We have VMware running on it. We have two FlexPods, one in each data center, running about 400 VMs between the two data centers. We run SQL, IAS, and some normal management VMs as well.

How has it helped my organization?

Training somebody on how to manage FlexPods is not real difficult. We can use someone who is more junior, to at least initially get up to speed with them. You can manage the storage well, as long as you do it with best practices. It is not a real difficult system to manage. I would say the latest release for NetApp has made that management even easier.

What needs improvement?

Before the ONTAP 9 release, NetApp was cumbersome and not easy to manage. NetApp as improved a lot in terms of simplicity with ONTAP 9. Pure Storage has made a lot of vendors step up their game on the simplicity side. ONTAP 9 has allowed for most tasks to be wizard-based and dashboards are now easy to read. Making improvements to the user-interface and management will help NetApp stay the leader in storage.

For how long have I used the solution?

We have been using this for four years.

What do I think about the stability of the solution?

There have been no problems at all with the stability. It's rock solid. I've never had any issues with down time with FlexPod.

What do I think about the scalability of the solution?

I can scale it east/west. I've added arrays to the system, and I've added storage within those arrays over the last four years with zero downtime.

How are customer service and technical support?

As with anything, I think that technical support is getting better to drive to a solution. There have been some struggles to drive to what is actually causing problems. Some of our additional applications that we've purchased, like SnapManager for SQL and some of those add-ons for NetApp, didn't really function properly. I'm trying to drive to a solution between the vendor and us. It kind of was a struggle with some of that. I would give technical support a rating of 9/10 for being on par with everything. There is some room for improvement.

Which solution did I use previously and why did I switch?

When selecting a vendor, I would say my most important issue is not price. It would be scalability and knowing where the company's future roadmap is five years down the road. That's more of a concern to me. I want to make sure the company is still going be around in five years and has a vision, as far as where they want to go.

How was the initial setup?

The initial setup was fairly straightforward. As long as you follow the diagram, it's not too hard to set up at all. It wasn't too complex.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
it_user330093 - PeerSpot reviewer
Senior Systems Specialist - Lead Enterprise Storage Administrator at a engineering company with 1,001-5,000 employees
Vendor
It creates a new database and copies the original, but doesn’t need to disturb the original if you don’t want it to. However, monitoring and reporting features are a little behind the older versions.

Valuable Features

The most valuable feature is the mirroring and FlexClone capabilities on the storage side and with the Oracle database. It quickly creates a new database and copies the original, but it doesn’t need to disturb the original if you don’t want it to.

Improvements to My Organization

Probably decreased working time, as we now have a faster deployment of development and test databases.

Room for Improvement

We switched to the new NetApp clustered environment and discovered that the monitoring and reporting features are a little behind the older versions.

Use of Solution

We have been using NetApp for over 10 years, almost 15 years at this point.

Stability Issues

It's been really stable, and I don't think we've had any issue or outages since we've been using it.

Scalability Issues

Scalability has not been an issue for us in this environment, but in other environments it scales very easily by adding more storage.

Customer Service and Technical Support

Overall, the support from the NetApp side has been very good, and is quick to respond if there are hardware issues, etc. They are usually very good, although they don’t have their own field technicians, and a quick response time as well. This is true on the server side as well, quick response and it shows up in the expected time.

Initial Setup

Deployment was not overly complex, it takes time but not overly complex. For our use, and the Oracle database, it’s more complex on the Oracle side of things (E-business suite).

Other Solutions Considered

We always speak to other vendors, whether EMC, Oracle for Exadata, those are the main ones.

We went with NetApp in the end because it's established in the environment already, and we just had to upgrade the hardware. It was something we knew worked and would do the job.

Other Advice

Customer references are important and peer reviews are very important. Sometimes we do a test or POC, but that’s hard to do.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Administrator at a healthcare company with 1,001-5,000 employees
Real User
Decreased unplanned downtime and increased application performance
Pros and Cons
  • "We have significantly less latency now with our imagery."
  • "The solution has not reduced our data center costs."

What is our primary use case?

The primary use case is storage for medical imagery.

How has it helped my organization?

We have significantly less latency now with our imagery.

It certainly has increased the speed of operations.

The solution has made our staff more efficient because it is easier to manage. This has enabled them to spend time on tasks that drive our business forward. From a management perspective, the interface is much easier to use.

What is most valuable?

Reliability and convenience are its most valuable features.

The solution’s validated designs for major enterprise apps in our organization are fairly important. Speed-wise, we are not having any latency issues.

What needs improvement?

The solution has not reduced our data center costs.

What do I think about the stability of the solution?

I have no issues with the stability at all. It's a very stable platform.

The solution has decreased unplanned downtime incidents in our organization by 15 percent.

What do I think about the scalability of the solution?

I'm very impressed with the scalability of the solution. It can be expanded almost infinitely.

How are customer service and technical support?

The technical support is very good.

Which solution did I use previously and why did I switch?

Our old solution was horrible and slow. We were using Dell EMC. We switched due to perceived latency.

How was the initial setup?

It was very simple and straightforward. I had it racked within half a day and connected.

What about the implementation team?

For deployment, we used NetApp personnel and a reseller. The experiences with them were good.

What was our ROI?

The solution has improved application performance in our organization by 30 percent.

What's my experience with pricing, setup cost, and licensing?

Our licensing costs are about $50,000 per year.

Which other solutions did I evaluate?

Dynamics was on our vendor shortlist. 

We chose FlexPod after consulting with the vendor and NetApp.

What other advice do I have?

Definitely consider NetApp. I would rate the product as a 10 out of 10 because it is fantastic. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineer at a tech services company with 1,001-5,000 employees
MSP
Validated designs take the guesswork out of our IaaS
Pros and Cons
  • "The solution can be innovative when it comes to cloud computing storage and networking."
  • "The FlexPod service and support could be improved."

What is our primary use case?

Our primary use case for FlexPod is Infrastructure-as-a-Service (IaaS). We sell multi-tenancy services to our customers.

How has it helped my organization?

We appreciate having the validated designs because it takes the guesswork out of piecing it together. The solution can be innovative when it comes to cloud computing storage and networking.

What is most valuable?

The most valuable features of the solution are reliability, scalability, and support. 

Having the validated designs helps because it takes the guesswork out of piecing it together.

It works well in private and hybrid environments. Multi-cloud, I have yet to see.

The solution saves us engineering time, which translates to savings in money and it streamlines our IT admin.

What needs improvement?

The FlexPod service and support could be improved. The integration of the different storage equipment could be improved because NetApp is the biggest piece and it seems to be well covered, but not so much on the Cisco side.

What do I think about the stability of the solution?

FlexPod has been very stable for us. It is resilient. 

What do I think about the scalability of the solution?

The scalability is one of the key features in this solution.

How are customer service and technical support?

Technical support is reasonably good. It simplifies our support experience.

I don't have as much insight into the NetApp side of it, as compared to the Cisco side.

Which solution did I use previously and why did I switch?

We were looking to build a fully-certified data center to provide our IaaS solution to customers.

How was the initial setup?

I wasn't part of the initial setup. However, I have been part of the expansion and it's very simple.

The deployment time has been reduced, although I cannot say by how much.

What about the implementation team?

We are a system integrator, so we use our in-house team.

Which other solutions did I evaluate?

At the time we deployed FlexPod, there wasn't a whole lot else available other than Vblock.

It just came down to a strong relationship with the key vendors that make up the product, NetApp and Cisco.

What other advice do I have?

The biggest lesson that I have learned, working with this solution, is that it's better to go with something that has been vetted, tested, and designed by people with knowledge, as opposed to trying to go on your own. This is why we chose a certified, validated design.

This product has all of the big players behind it. Overall it works, and the reliability is top-shelf. I don't know what's better.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user