it_user699807 - PeerSpot reviewer
Network Engineer at a real estate/law firm with 1,001-5,000 employees
Vendor
We appreciate the inter-operability of the setup with Cisco.

What is most valuable?

Our solution is an All Flash FlexPod, in conjunction with Cisco UCS. We appreciate the inter-operability and the ease of use of that setup. Basically it was just a Cisco design so we had high value in that. We are currently running a few SQL servers, mostly active directory and Windows servers.

How has it helped my organization?

Primarily our storage requirements were basically Windows documents and all the other miscellaneous documents for file storage. The All Flash FlexPod allowed exponential speed increase, so we can get our work done faster

What needs improvement?

I would like to see a better price point. Otherwise, we are pretty much set with the product and the features.

For how long have I used the solution?

The All Flash FlexPod was deployed two years ago. We've been using that app with UCS for approximately six years. There was no down time for the All Flash. Maybe there was one day of down time for configuration or transition, but that's about it.

Buyer's Guide
FlexPod XCS
May 2024
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What do I think about the stability of the solution?

We've had zero stability issues since deployment, so the stability is very good.

What do I think about the scalability of the solution?

In terms of scalability, we haven't really scaled much, as far as our most recent deployment.

How are customer service and support?

Technical support is very good and very responsive. We were sent to the right person, and we found them to be knowledgeable. Once we get an engineer assigned, he resolves our issues very quickly.

Which other solutions did I evaluate?

We looked at Nimble Storage as well as IBM, EMC, Dell, and HPE. We chose NetApp due to familiarity. We had the six years of the deployments and we're satisfied with performance and ease of transition to All Flash versus another vendor. When selecting a vendor, we look for performance of the end product as well as the benefits for users.

What other advice do I have?

Engage the partner and see what their suggestions would be as to tailor-make or tailor-fit the application and the solution. This app was a good fit for us because we're already the data customer.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
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it_user527226 - PeerSpot reviewer
Sr. Systems Administrator at Cardinal Logistics
Vendor
Deploying hardware and solutions is easy. We can create capacity and resources on the fly.

What is most valuable?

The most valuable features are flexibility, high availability, and redundancy. It's the easiest way to deploy hardware. We use it with VMware. It's the easiest way to deploy solutions quickly and scale out.

In our environment, we are constantly expanding laterally. It allows us to create the capacity and the resources on the fly that we need to get our jobs done.

How has it helped my organization?

It provides ease of control and a simplified architecture that allows us to copy a DR, expand, and grow. We have been able to triple our capacity with the same staffing level. We've been able to increase our space and increase our performance without ever increasing the need to hire more people and train them. Training has been our biggest difficulty.

What needs improvement?

I would like to see an easier implementation, but I think that with newer versions of ONTAP and new versions of FlexPod, it's getting better.

It would be nice to have a single pane to manage all of it, but that's probably a pipe dream.

What do I think about the stability of the solution?

Every piece has its pluses on high availability and stability. NetApp is exceptional. DCS is perfect. I think it's a perfect marriage. We haven’t had any latency issues.

What do I think about the scalability of the solution?

There haven’t been any issues. Whenever we need to add capacity, we just add another chassis, fill out the chassis and blades, and then add another chassis if needed; or add storage as needed.

How is customer service and technical support?

They're awesome. I've only had one catastrophic hardware failure. It was resolved within an hour. That was years ago.

Which other solutions did I evaluate?

We are existing NetApp and Cisco customers. It just seemed like a natural fit. We didn't really consider many other options. We had the basic infrastructure there to begin with, so it was just a very natural, cheap move for us. We already had FC in place. We were already doing many of the things that FlexPod was going towards.
Cost was probably the biggest factor.

What other advice do I have?

Plan for the worst. Hope for the best. Now that there is a clustered ONTAP, I can't see many other solutions being better. I know that everyone's going towards this hyperconvergence, but I think you still need to keep compute and storage separate. You never know where your growth is going to be.

Maybe I'm old school, but depending on your business model. We tend to grow storage more than compute at times; and other times more compute than storage, but it just depends on your particular needs. I like the separation.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
FlexPod XCS
May 2024
Learn what your peers think about FlexPod XCS. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
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it_user527094 - PeerSpot reviewer
System Engineer II at a hospitality company with 1,001-5,000 employees
Vendor
It is preconfigured and validated by NetApp and Cisco.

What is most valuable?

The most valuable features are the validation by NetApp and Cisco, that it is preconfigured and preconfirmed, the flexibility and the ease of deployment.

How has it helped my organization?

It can spin up sites quicker and faster and in production, so it cuts the lead times and results in more production.

What needs improvement?

It's always the same: upgrade and expandability into the future; maybe a little more forethought on that versus having to have outages when you're going over to the next feature. For instance, a smooth transition, because changing from 7-mode to cluster-mode is a little clunky and then you add on to that. But, I know, that's technology.

They've done an excellent job going into cluster with version 9 and the later versions of 8. Everything's more GUI, so you have a choice of doing command line or doing GUI, whichever works better for you at the time. I thought that was an excellent change for them versus just being command line.

Nothing's perfect. Everything can improve. Just because I haven't thought of it or haven't hit it, it doesn't mean it's not out there.

What do I think about the stability of the solution?

It's pretty stable. It depends on bugs that are found. For the most part, it's been very stable for us.

What do I think about the scalability of the solution?

It’s very scalable. We've been able to connect different sites and add them on where we've need to grow and then shrink down and move things; I like that a lot.

How are customer service and technical support?

We just used technical support to do firmware upgrade. It was very favorable. It was a professional, concise, quick, to-the-point answer. I enjoyed actually engaging them.

Which solution did I use previously and why did I switch?

I was a recommender of FlexPod. The decision to go with it was made by management.

I've previously used the Vblock solution. I've used the HP solutions as well. EMC is overly complicated, disparate systems kind of lopped together, and I don't like their management interface that much. HP has a pretty strong solution as well. The FlexPod is a bit more integrated, consolidated and easier to deploy. Between the two, I would choose NetApp. If I didn't have a choice, HP would probably be my second.

The HP solutions are a little complex. Support is not as swift as with the NetApp FlexPod solution. The advantages of HP are similar to NetApp: it's one-stop-shop, one SKU, one deployment, a prevalidated system.

The Vblock is okay with EMC on it. Having that solution where you can get one SKU and scale it out, if you choose to go EMC, is good, but that's about it .

How was the initial setup?

We do deployments all the time. I was involved in the last one. We deployed FlexPod for one of our locations. The documentation and validation for it was very simple and easy to use, as compared to some other products that I've deployed.

I think it was easier, in addition to experiencing it before, because of the way the instructions come in, the support, the setup of how you actually physically assemble and connect the components, and the ease of management definitely put it ahead of other solutions.

What other advice do I have?

FlexPod is definitely easy to deploy and go with. If I had to recommend it, I would definitely recommend the NetApp FlexPod solution.

The most important criteria for me when selecting a vendor to work with is that their product works. That's the most important thing. Then second is customer service and getting to solution. I hate a lot of side talk, empty promises – nothing becomes of it – just to get the sale. Really, make sure the product works and then you get the support that you need and not chatter.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Storage Administrator at a university with 5,001-10,000 employees
Real User
A flexible solution for storage that needs to reduce pricing
Pros and Cons
  • "The tool's most valuable features are the flexibility and ability to adapt to redundancy."
  • "FlexPod XCS' pricing could be cheaper. You need to find the right person for support."

What is our primary use case?

We use FlexPod XCS to provide primary storage for production data. 

What is most valuable?

The tool's most valuable features are the flexibility and ability to adapt to redundancy. 

What needs improvement?

FlexPod XCS' pricing could be cheaper. You need to find the right person for support. 

For how long have I used the solution?

I have been using the product for ten years. 

What do I think about the stability of the solution?

The tool's stability is rock solid. 

What do I think about the scalability of the solution?

FlexPod XCS is scalable and flexible. 

How are customer service and support?

FlexPod XCS' support has always been there for us. 

How would you rate customer service and support?

Positive

Which other solutions did I evaluate?

We evaluated HP, Dell, IBM and Cisco. 

What other advice do I have?

The tool helps to save TCO by consolidating our workloads into smaller footprints. 

FlexPod XCS helps us save money. 

I rate it an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Engagement Architect at a computer software company with 501-1,000 employees
MSP
Validated solution we can deploy repeatably and that gives customers confidence it's going to work
Pros and Cons
  • "FlexPod’s prevalidated architectures are very important to our organization... Especially in healthcare, it is absolutely critical that we have a validated performance platform. It has to work every time."
  • "I'd like to see better integrations with some of the third-party tools, like Terraform. That would be good. We use Ansible to deploy and that's good, but it's slower than it needs to be."

What is our primary use case?

We're using it for general purpose virtualization or converged, as well as in specific cases like electronic medical records. That is the big one.

How has it helped my organization?

In the partner space, it gives us a validated solution that we can deploy and it's very repeatable for us. It helps our customers in that they can have confidence that it's going to work exactly as it's supposed to.

It has also helped reduce troubleshooting time—easily hours per week—on architecture configs.

What is most valuable?

FlexPod’s prevalidated architectures are very important to our organization. It has to do with predictability for applications that are always up and that sometimes are life-safety or life-critical applications. Especially in healthcare, it is absolutely critical that we have a validated performance platform. It has to work every time.

What needs improvement?

A lot of small things could be improved. I'd like to see better integrations with some of the third-party tools, like Terraform. That would be good. We use Ansible to deploy and that's good, but it's slower than it needs to be.

For how long have I used the solution?

I've been using FlexPod for more than five years.

What do I think about the stability of the solution?

The stability is a 10 out of 10.

What do I think about the scalability of the solution?

We haven't done much scaling yet on this most recent one, but in general, the scalability is very good. It's a 10 out of 10. It's very easy to grow very big.

How are customer service and support?

The technical support is good. It's not perfect, things never are, but we've had very few issues. It's also relatively new. We'll see in a year. Maybe my opinion of it will go down, but it's been good so far.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Vblock, Vxblock, and FlashStack.

With FlexPod, we have a lot of validation around performance. Especially in the medical world, it's a very well-known entity, so we don't have to struggle a lot with finger-pointing. Those are all good reasons why we picked it.

How was the initial setup?

It is a complex deployment, but we have done it a lot of times so it's not that hard. We have it all scripted. We have a ton of automation in the deployment process.

For healthcare, it is almost always on private cloud. That is still very much the standard. It's mostly Azure and some AWS, a little bit of GCP, and some others. One of the big EMR providers has its own hybrid cloud that is purpose-built.

The most recent one I did was a big EMR. It's a moderately sized NetApp AF series and a bunch of Cisco UCS with NDS storage. It is a reference flash tag straight out of the CBD with 150 nodes.

What was our ROI?

Our customers definitely see ROI. We generally model the TCO for them over time and we're generally pretty accurate. They usually get their payback on the product-based converged solution in two years or less. They usually avoid having to add headcount.

The solution's flexible consumption has definitely reduced our customers' TCO. It allows them to do more without their having to add staff to support it. The flexible consumption is a good option for some customers and not for others. We have some who love it and some that don't.

They're going to spend the money on the solution one way or the other, and flexible consumption lets them spread it out over time and pay as they grow. That's great for some, while others just want to do the CapEx because of tax reasons or the like. Neither one is better. They're just different and they're both fine.

What's my experience with pricing, setup cost, and licensing?

Overall, the solution works pretty well. The biggest complaint I have from customers is the cost.

Which other solutions did I evaluate?

The flexibility, operational efficiency, and scalability of FlexPod are very good. We also use other products too, like FlashStack, and these solutions are equally good or similar in most ways. I have a very good opinion of FlexPod, and we've been using it for a long time.

What other advice do I have?

In terms of comparing converged infrastructure solutions and picking the most cost-effective one, you have to pick what works for you. Think about who's going to support it. If you're hiring a vendor, like me, you want to make sure that you trust me and that I'm going to be around. If you're doing it in-house, make sure that you're picking the one that your people can run.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator.
PeerSpot user
Solution Architect at a energy/utilities company with 10,001+ employees
Real User
Easily upgradable, scales well, and saves us money in operating expenses
Pros and Cons
  • "The most valuable feature for me is that you can swap out pieces when you have to lifecycle your equipment."
  • "In the SolidFire interface, if you use the GUI, you have to create one run at a time, or one device at a time, which is something that needs to be fixed."

What is our primary use case?

We use FlexPod for all of our tier two and tier three storage, in all of our business units.

The ability to scale on demand allows us to get the capacity for the customer in a much more efficient manner in a better timeframe.

How has it helped my organization?

From an infrastructure standpoint, we have more cohesiveness between the teams. This was a concern to us and we're working to solve it so that we can operate in a more efficient manner.

From an ESX node standpoint, using this solution has reduced our footprint tremendously. I would say that it has decreased by approximately thirty-five percent.

We have done a lot of consolidation on the storage side. We have been able to put into one cluster what would have taken three or four in the older environment. It benefits us because there is less administration.

Some of our applications were on solid-state flash disks and some were on a hybrid platform. This new configuration is all-flash, solid-state, so nobody should have complaints about the performance.

The storage performance has most likely increased anywhere from ten percent to probably twenty percent, attributed to the all-flash, solid-state hardware.

We have seen a more efficient use of compute resources because we have fewer nodes committed. I would say that we are probably thirty to thirty-five percent more efficient.

Our maintenance costs have absolutely been reduced. We were going to have to pay between one and two million dollars, and by putting this in, we're avoiding those costs.

Our TCO has been reduced because one big piece of our former infrastructure was made up of Cisco SAN switches, and they are pretty pricey per port when you're using fiber channel. Now, we're using iSCSI, so we're saving a lot of money.  

What is most valuable?

The most valuable feature for me is that you can swap out pieces when you have to lifecycle your equipment. You never have to go through a big freeze, but instead, do small pieces at a time. It reduces the migration hassle.

The tools bring the compute and storage together so that we can see it in a single pane of glass.

What needs improvement?

I would like to be able to pull in a file to specify a configuration upfront, rather than go through a lot of screens. There is a lot of manual effort there, and that is one place that mistakes can happen.

In the SolidFire interface, if you use the GUI, you have to create one run at a time, or one device at a time, which is something that needs to be fixed. Having to do that is ludicrous.

What do I think about the stability of the solution?

The stability has been good so far. We have had some drive-type issues where we had to apply a new code level, but in my opinion, it is just part of the normal business transactions. The storage nodes cause certain drives to act as though they've failed, but they really haven't. You just have to remove them, re-insert them, and they work again. It is a bug.

What do I think about the scalability of the solution?

We've grown and grown, and we've done it all online, so there are no concerns around scaling from a storage standpoint.

How are customer service and technical support?

We have been in contact with technical support a few times. Not a whole lot. I don't have any concerns with them.

How was the initial setup?

The setup of this solution is lengthy and complex, but we have been speaking with people about how to make it more efficient.

The complexity has a lot to do with when you're initially setting the equipment up. There's a lot of values that you have to plug into their various screens, and then you also have to do a reboot to pick up whether it's going to be a storage node or a compute node. Then, they're looking to fix status too, and you have to do a reboot after that, so you lose forty-five minutes and if you have a large install, that's a long time to build the environment.

What about the implementation team?

We used some of the professional services that were tied to the bundled packages.  We also obtain our hardware and resources through a third-party called WWT, and everything is great with them.

What was our ROI?

ROI is difficult to figure out but I can say that we have had two to three million dollars in OE savings by deploying this and getting rid of older equipment.

What other advice do I have?

Even though this is a fairly new product, it is very appropriate for business solutions, and not just your mom-and-pop shops. It scales rather well, and to me, the big thing is the rolling upgrade scenario as far as when it comes time to lifecycle your equipment. 

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Engineering Manager at a insurance company with 1,001-5,000 employees
Real User
Flexible, scalable solution for building and managing data centers and hosting customer data
Pros and Cons
  • "The ease of set up is probably the most valuable feature for us."
  • "We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own."

What is our primary use case?

We use FlexPod for customer data center solutions — as well as internal solutions in our data center — to host customer data.

How has it helped my organization?

FlexPod is easier for us to maintain and do build-outs with scalability. We're able to install a lot of the build-outs and service profiles more quickly and it takes a lot less time to have all that stuff set up for the customer. It cuts down on the man-hours it takes to get an implementation done.

What is most valuable?

The ease of setup is probably the most valuable feature for us. When we're bringing out a new solution, it's easy to get everything in the rack. When we need to add into it, later on, it's easier to have all that stuff available and then just adding to the installation as we need to in order to build it out. It's easier to bolt on components that are already created than to make them from scratch or retrofit them or replace components. The integration between the pieces is a lot easier on the setup side, too.

What needs improvement?

There are not really any additional features that I could think of that are not available already. As technology is enhanced, that may change.

What do I think about the stability of the solution?

We don't have any issues with stability as far as the product is concerned. It's solid. Issues are not directly related to the product itself.

What do I think about the scalability of the solution?

We can scale the solution really easily. We've been doing that fluidly. We were probably one of the first Cisco customers to come online when the UCS line came out. We have a lot invested in our architecture and we pass that on to clients.

Scaling is easy to do. We can pretty much have any one of our clients do it on demand.

How are customer service and technical support?

We use technical support from time to time. Most of the time if we really need assistance we end up having to get above the tier one support. We're able to do a lot of the tier one troubleshooting on our own. We have a lot of engineers who can handle that. We spend some time trying to get past tier one when we already know the issue is more complicated in order to get to the support we really need.

How was the initial setup?

The setup is generally pretty easy and faster than most other systems.

What about the implementation team?

We do our own installations as we are the ones who install for clients.

Which other solutions did I evaluate?

We have historically been a really big Cisco partner. We started doing more with hosted client opportunities for data. When they came out with that line, it was something that we moved right into as a natural progression. Once we thought it worked and saw how easy it was to scale it out, we decided to go that way and save a little extra money while scaling out the usage of what we already had in place.

What other advice do I have?

I would probably rate the product as a seven out of ten. The amount of time it saved us on the setup, maintaining the system and the fact that we haven't had to do a whole lot of troubleshooting with it makes it valuable. 

As far as people entertaining the solution, they should go look at their equipment, know what their pain points are and then get in touch with somebody at Cisco. Reach out to an account manager or see a demo. I know when we were first looking at it, an account manager came out to us and brought a systems engineer with him. We had the opportunity to see the solution and they went over the potential benefits in great detail. It was easy for us to see the gain that we would be getting by implementing the product. 

People need to do their own due diligence in researching new solutions. Exploring other solutions is important to determine which particular solution is the best fit. Once you get the possibilities down to two or three solution sets that may work for you, compare them rigorously before committing. One will probably stand out as the best be it because of budget, features, capabilities or application.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Engineer at a financial services firm with 1,001-5,000 employees
Real User
Very stable and has increased delivery and integration speeds
Pros and Cons
  • "FlexPod is easy to setup, maintain and has great stability."
  • "One touch upgrades would be nice."

What is our primary use case?

We use FlexPod primarily for automation and growing capacity.

How has it helped my organization?

Delivery speed and integration speeds have increased. The solution has enabled us to run mission-critical workloads. Our SQL cluster is on there, which is high IOPS.

All-in-one solution is great for when you don't have a lot of staff, with multiple disciplines. It has increased productivity because we only have a staff of four people, so we are able to focus on other items like innovation. It also has simplified our support experience.

FlexPod has also improved applications for us. It handles IOS better.

What is most valuable?

It is easy to set up, maintain and has great stability.

What needs improvement?

One touch upgrades would be nice.

What do I think about the stability of the solution?

FlexPod is very stable and resilient. You just stand it up, and you don't ever have issues with it, so it's been the best storage array in platform we've seen. We've never had a problem.

What do I think about the scalability of the solution?

We've been told from our sales team that it's going to scale really well, but we've never actually tested this. We only have one.

How are customer service and technical support?

We have a very high opinion of the technical support team.

Which solution did I use previously and why did I switch?

We've always been roll your own, setting up the UCS, and the external storage arrays, and then plugging them in and zoning it in, so the fact that it's an all-in-one solution is great.

We use Infinidat and EMC. 

How was the initial setup?

The initial setup was straightforward.

What other advice do I have?

It would be nice to have had this years ago when we first started out, instead of a hodgepodge of different storage and compute technologies within our data center. It'd be nice to just have the one and scale it out.

I like the validated designs because they're fully baked, but they do take a while when there are upgrades that need to happen, for all the vendors to come together and certify their solutions in a matrix.

I would rate FlexPod as a ten out of ten. It's innovative, easy, and reliable.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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