It would be in the realm that if they don't call us, it works. So, not failing in itself is ROI to us. There are a lot of MSPs who want to be engaged with the client. I don't. We consider ourselves a technology hardware reseller. I do not, by any means, position us as an MSP. Although we support the systems we sell, I don't have a room filled with guys answering the phone, and that's by design.

It is easier to operate the network due to the central management in Fortinet FortiWLM. We have received an ROI.

I have seen a return on investment.

The tool offers good returns on business. 

In terms of cost of ownership, as a WiFi solution on its own, I would say it is pretty similar to every other vendor. But, as a holistic approach to a network, it would definitely lower the cost of ownership. If the client chooses to go with the WiFi as well as security from Fortinet, all from the same company - as I explained earlier, with the Security Fabric you get 100 percent visibility and threat intelligence sharing - that would definitely cut down on the cost of ownership.

Regarding ROI, especially for people in the retail business, they can easily cater to their clients, plus they can get analytic data from the clients and make something of that data.
Let's take an example where you have a big mall and the mall management decides to implement FortiWiFi. There is one feature that these guys really like which is the analytic side of it. We can easily show where their customers have been. We can show them a wireless "heat map" of everybody who walks into the mall. With it, we can tell people who own the shops, "This is where the customers mingle the most. These are the favorite parts around the mall." That really helps clients to do something with the data. That would be a good return on investment.

I have not looked into ROI as of yet.

ROI depends on the customer but it could be from six months to 12 months, on average. It's a good return on investment. More sales. More savings. It reduces the TCO, but I don't have the numbers. It could be a reduction of, maybe, 15 percent, compared to other solutions.