IBM eDiscovery Manager Room for Improvement

IC
eDiscovery Manager at a financial services firm with 10,001+ employees

The solution needs to be more user-friendly when it comes to errors on the search. 

The initial setup is a bit complex.

It would be ideal if you could verify the logs directly in the tool itself. If we have something fail, we have just a short message and we have to go into the server and check all the logs and we can spend a lot of time doing that. The troubleshooting is a little complex.

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