PeerSpot user
Cybersecurity Architecture and Technology Lead at Appxone
Consultant
Can detect off-hours or excessive usage of an application or cloud-based service, or network activity patterns that are inconsistent.
Pros and Cons
  • "Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure."
  • "AI is superb but need improvements."

What is our primary use case?

Find the malicious activity via filter, don't rely on the rules which trigger the offenses and fix the suspicious activities.

How has it helped my organization?

Gaining application visibility and anomaly detection helping IT personnel to quickly identify meaningful deviations. For example, QRadar SIEM can detect off-hours or excessive usage of an application or cloud-based service, or network activity patterns that are inconsistent with historical, moving-average profiles and seasonal usage patterns.

What is most valuable?

Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure, helping organizations detect and remediate threats often missed by other security solutions. These threats can include inappropriate use of applications; insider fraud; and advanced, “low and slow” threats easily lost in the “noise” of millions of events..

What needs improvement?

Artificial Intelligence is superb, QRadar correlate the events smartly and remove the same events but need improvements.

Buyer's Guide
IBM Security QRadar
March 2024
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
770,292 professionals have used our research since 2012.

For how long have I used the solution?

One to three years...

What do I think about the stability of the solution?

No issues.

How are customer service and support?

Very good

Which solution did I use previously and why did I switch?

Mcafee, switched due to the bad correlation of data.

How was the initial setup?

It was straightforward

Which other solutions did I evaluate?

Splunk and Logrhythm..

What other advice do I have?

QRadar also supports UBA which is a fantastic feature to detect user's malicious activities.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Shaikh Jamal Uddin - PeerSpot reviewer
Shaikh Jamal UddinCybersecurity Architecture and Technology Lead at Appxone
Consultant

you need more time and knowledge to completely understand about QRadar SIEM.

Technical Consultant at activedge
Consultant
Enchances Security Through Vulnerability Management and Increased Visibility
Pros and Cons
  • "The most valuable features would have to be the products' ability to customize vulnerability management settings."
  • "There could be improvements made to the UI, the user interface. Though the newer version, 7.3.2, might already have this improvement in place."

What is our primary use case?

I'm the technical consultant here at ActivEdge Technologies. Our primary use case for this solution is for Security Intelligence and Event Monitoring (SIEM) p. We provide protection services models for an organization's networks through a sophisticated technology which permits a proactive security posture. We have a business relationship with IBM QRadar as well as being a partner. We are a partner and we also use this feature. It's an integrated solution. We design it to be compatible with our client's network devices to maintain real-time monitoring through a centralized console. Our clients rely on us to create value.

How has it helped my organization?

QRadar has significantly improved our security. It has reduced threats considerably. The solution provides increased visibility along with actionable intelligence. We are looking into implementing it to proactively take steps to prevent or reduce the attacks.

What is most valuable?

The most valuable features would have to be the products' ability to customize vulnerability management settings and the ability to customize integration functions.

What needs improvement?

I can't see any need for service improvements because I feel it's easy to use and very functional as it is. There could be improvements made to the UI, the user interface. Though the newer version, 7.3.2, might already have this improvement in place.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It's very stable. We never need much help with that.

What do I think about the scalability of the solution?

The solution is very scalable; it's designed to be, it's distributed architecture. It's entirely scalable.

Currently, there are five domain users working with this solution. We don't have visibility on our end user count due to the fact that end users don't need to log on to the application.

Our maintenance needs require just one experienced QRadar analyst to moderate.

How are customer service and technical support?

Technical support has proven to be very helpful.

How was the initial setup?

The initial setup wasn't straightforward. The setup is situation specific.

The deployment for us took about 3 months.

What about the implementation team?

Implementation was done in-house.

What was our ROI?


What other advice do I have?

I think this product adds significant value to organizations seeking a scalable, security integration tool. It does a great job of identifying, classifying, prioritizing, remediating, and mitigating software vulnerabilities. It's a good solution

On a scale of 1 - 10, 10 being the best, I give this product a rating of 9.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
IBM Security QRadar
March 2024
Learn what your peers think about IBM Security QRadar. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
770,292 professionals have used our research since 2012.
Senior Server Security Engineer
Real User
Has great scalablity, if you use APS 25 GPS license you can change to 3000 EPS anytime
Pros and Cons
  • "IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution."
  • "I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client."

What is our primary use case?

Our primary use case of this solution is to identify threats. 

How has it helped my organization?

We do R&D for IBM QRadar and we are also a cybersecurity solution based company. We provide solutions for our clients like banking, government agencies, and other non-government organizations. Our clients test in our labs and we try to understand how a product works and how a product will help our clients. I have more than three years experience with AlienVault and I use AlienVault a lot and I have already deployed it in a few banks. I am now trying to understand how IBM QRadar works and what the difference between IBM QRadar and AlienVault is. 

What is most valuable?

This solution has many valuable features but I especially like the Log Manager feature.

What needs improvement?

I think QRadar is very complex. It's a distributed system and IBM QRadar has an all-in-one solution which is not like that distributed solution but it's a good product. IBM needs to consider the user interface because if we compare it with AlienVault, the AlienVault user interface is fantastic but the IBM QRadar user interface is very complex. They should focus on how to make it easier for the client.

IBM has everything you need in a cybersecurity solution. If you want to build a cybersecurity operation center version then I think QRadar is a perfect solution.

For how long have I used the solution?

Less than one year.

What do I think about the stability of the solution?

IBM QRadar is stable and scalable. 

What do I think about the scalability of the solution?

Scalability is good. If you use APS 25 GPS license you can change to 3000 EPS anytime. Also, you can integrate a distributed solution with the all-in-one deployment. If you have a very small organization, you don't need model 5000 EPS license so you can deploy all-in-one and then one day if your organization grows bigger, you can deploy a distributed system.

How are customer service and technical support?

We have our own system and network experts, forensic experts, and database expert so until now, we haven't had any issues that required us to contact their support. 

How was the initial setup?

The initial setup was complex. When it comes to the deployment, you can get it done in a day but if you want to fine-tune it can take a very long time. This isn't only for QRadar, but this applies to most solutions. 

It takes two or three people to deploy this product but if you want to do custom configuration then you need each and every part's expert. You need a network expert, forensic expert, and system expert. If you want an advanced system configuration you need many more people. If you only want to integrate this solution in your organization then two or three people is more than enough for the deployment.

What about the implementation team?

We deploy it for our clients.

What's my experience with pricing, setup cost, and licensing?

Licensing is very expensive, IBM QRadar is a very expensive solution. If you want to minimize costs then IBM QRadar is not for you.

What other advice do I have?

I would rate it an eight out of ten. Not a ten because of the complex interface. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
Member at CIFAL Argentina
Real User
The scalability is awesome, because QRadar includes other solutions in the same console
Pros and Cons
  • "The scalability is awesome, because QRadar includes other solutions in the same console."
  • "The user interface needs improvement."

How has it helped my organization?

QRadar improved risk assessment and vulnerability, plus reduced staff.

What is most valuable?

The threat protection integration with other vendors.

What needs improvement?

The user interface needs improvement.

Network Breach

We have not suffered a network breach.

Events per Day

Our deployment collects nearly a 100 events a day. We often wield a backlog.

What do I think about the stability of the solution?

Stability is great.

What do I think about the scalability of the solution?

The scalability is awesome, because QRadar includes other solutions in the same console.

How is customer service and technical support?

I have not used technical support.

How was the initial setup?

I was not involved in the initial setup.

Which other solutions did I evaluate?

We evaluated Check Point, but went with IBM because of price.

What other advice do I have?

Most important criteria when selecting a vendor: Our customers need a cross of different units which make up a better solution for them.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller.
PeerSpot user
it_user634779 - PeerSpot reviewer
Security Intelligence at a tech services company with 10,001+ employees
MSP
We can build interactive dashboards around it. Mathematical operators currently cannot be used within the reference maps.

What is most valuable?

The most valuable feature that we found, especially this year, was the ability to build apps over it. Basically, the platform has opened up and we can now customize it, as per our needs and requirements. We can build interactive dashboards and other interesting things around it.

How has it helped my organization?

We are using QRadar to solve our business problems and the IT operation requirements. We are fine tuning the processes that are laid from the InfoSec perspective, such as to detect unauthorized changes happening across the IT environment or the business problems, namely the password sharing issues, which are not easy to detect otherwise.

What needs improvement?

In future versions, the various features that we would like to see are pretty much in line with what QRadar is coming up with, like this IBM QRadar UBA version 2.0 or support for STIX/TAXII. Basically, we have similar milestones there.

There are a few technical requirements that we have opened feature requests for, such as some of our complex use cases that need mathematical operators to be used within the reference maps. That's currently not available.

What do I think about the stability of the solution?

There were no stability issues.

What do I think about the scalability of the solution?

There were no scalability issues. With this Event Processor and Data Node concept, I think it is highly scalable.

How is customer service and technical support?

We have been facing a few technical issues and we are working with the technical support and the development team to resolve them.

Sometimes we get a really good response and at times, some of the issues have been floating around for a lot of time. But our IT resources have been assigned for the same and we hope that they should be resolved easily.

How was the initial setup?

I was involved in the setup; it was pretty straightforward. Once you understand the overall architecture, it is pretty much easy to install and work upon.

What other advice do I have?

It should be implemented by the best professionals available within IBM. It is really important to have a clean base installation, so that you can build things on the top of it.

When we are selecting a vendor, first and foremost, we look for the stability of the vendor, and what level of resources they are investing in their research and development. These are a couple of things that we look for while selecting a vendor and of course, the kind of resources we are looking for to get certain engagement and make sure those resources are aligned.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Assistant IT Manager at a insurance company with 1,001-5,000 employees
Real User
A SIEM solution that's easy to use, but the price could be better
Pros and Cons
  • "I like that it's easy to use and the performance is good."
  • "It would be better if it were more stable and more secure. The price for maintenance could be better. It's too high. In the next release, I think they should focus on the price and the operation."

What is our primary use case?

I use QRadar for cybersecurity defense, operation, and to improve performances.

What is most valuable?

I like that it's easy to use and the performance is good.

What needs improvement?

It would be better if it were more stable and more secure. The price for maintenance could be better. It's too high. In the next release, I think they should focus on the price and the operation.

For how long have I used the solution?

I have been using IBM QRadar for four years.

What do I think about the stability of the solution?

IBM QRadar is a stable solution, but it could be more stable.

What do I think about the scalability of the solution?

IBM QRadar is a scalable solution. We have about 100 users at the moment.

How are customer service and technical support?

I remember that I opened ten or 20 cases to receive support from IBM over three years.

How was the initial setup?

The initial setup and deployment are very easy. I think it took us about a month to implement this solution. We have a team of two, one manager and one technical, to deploy, manage, and maintain this solution.

What about the implementation team?

We installed this solution with the help of a consultant.

What's my experience with pricing, setup cost, and licensing?

The price could be better. I bought a subscription for three years. 

What other advice do I have?

On a scale from one to ten, I would give IBM QRadar a seven.

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Network Security Engineer at a computer software company with 51-200 employees
Real User
Priced well, scalable, but better threat detection needed
Pros and Cons
  • "I have found IBM QRadar to be scalable."
  • "IBM QRadar could improve the plugins and threat detection."

What is our primary use case?

We are using IBM QRadar for threat protection and management.

What needs improvement?

IBM QRadar could improve the plugins and threat detection.

For how long have I used the solution?

I have been using IBM QRadar for approximately seven years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

I have found IBM QRadar to be scalable.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is reasonable.

What other advice do I have?

I rate IBM QRadar a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
AVP - Security at a tech services company with 501-1,000 employees
Real User
Scalable, high visibility, and good technical support
Pros and Cons
  • "I have found visibility very helpful for analytics."
  • "This solution is on-premise and many customers are moving to the cloud base solution."

What is our primary use case?

IBM QRadar is typically deployed in a SOC environment for security monitoring. It is used for log and packet capturing. It has some supporting technology, such as data leakage prevention and data encryption.

What is most valuable?

I have found visibility very helpful for analytics.

What needs improvement?

This solution is on-premise and many customers are moving to the cloud base solution.

For how long have I used the solution?

I have been using this solution for approximately one year.

What do I think about the stability of the solution?

I have not had any complaints from my clients about the stability of the solution.

What do I think about the scalability of the solution?

The solution is scalable. Our customers that are using this solution are mainly large-sized companies, such as the government.

How are customer service and technical support?

The technical support is very good.

What other advice do I have?

Nowadays cloud stack security is very good. Some of my customers are planning to build their data center over the cloud, or implement cloud-based services using some of the beneficial services, such as threat intelligence services.

I rate IBM QRadar a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free IBM Security QRadar Report and get advice and tips from experienced pros sharing their opinions.