PeerSpot user
Associate Manager at a tech services company with 10,001+ employees
Real User
The Web Application Firewall is helpful in protecting SQL injections.

What is most valuable?

The Web Application Firewall (WAF) is very helpful in protecting SQL injections by hackers.

How has it helped my organization?

We implemented the WAF feature of Incapsula in our application which was exposed to the public.

This implementation helped our organization a lot in handling web attacks by hackers and other malicious intruders.

What needs improvement?

There is nothing as of now that I could suggest.

What was my experience with deployment of the solution?

We faced a bit of difficulty during setup, but the issue was resolved easily.

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Distributed Denial of Service (DDOS) Protection
April 2024
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What's my experience with pricing, setup cost, and licensing?

I don't know because licensing is handled by PIR infrastructure and software team.

We have just been provided a license to use the product.

What other advice do I have?

You can safely implement it irrespective of your application usage size.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partners
PeerSpot user
PeerSpot user
System Administator at a tech services company with 201-500 employees
Consultant
With the WAF, our web services can't be exploited remotely.

What is most valuable?

  • DDoS protection
  • CDN
  • WAF
  • Good API for managing services

How has it helped my organization?

Thanks to Incapsula, we got easily manageable DDoS protection; HTTP2 and SSL certificates for all the services; CDN in good locations; and we're now sure that our web services can't be exploited remotely because of the WAF feature. Also, we can chose to whitelist/blacklist network(s) access to specific services/resources.

For how long have I used the solution?

I have used it for a few years.

What was my experience with deployment of the solution?

We have not encountered any deployment issues.

What do I think about the stability of the solution?

We had a few hiccups in the past, but they were small with no impact to important services.

What do I think about the scalability of the solution?

We have not encountered any scalability issues.

How are customer service and technical support?

They need to work on the customer support; in my opinion, this is their weakest point. Some of their support representatives really have no idea how their service works.

Which solution did I use previously and why did I switch?

We did not previously use a different solution.

What about the implementation team?

An in-house team implemented it.

Which other solutions did I evaluate?

Before choosing this product, we did not evaluate other options.

What other advice do I have?

Try it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Distributed Denial of Service (DDOS) Protection Report and find out what your peers are saying about Imperva, Cloudflare, NETSCOUT, and more!
Updated: April 2024
Buyer's Guide
Download our free Distributed Denial of Service (DDOS) Protection Report and find out what your peers are saying about Imperva, Cloudflare, NETSCOUT, and more!