ManageEngine Endpoint Central Implementation Team

Edgar Serrano - PeerSpot reviewer
Director of Information Technology at ST ANNES MATERNITY HOME

I did the implementation myself. 

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Abbasi Poonawala - PeerSpot reviewer
Chief Enterprise Architect at a financial services firm with 10,001+ employees

We do not necessarily handle the setup and deployment totally by ourselves. We stay connected to the managing and support team. There are different product teams within the managing team. There is one for EDI (Electronic Data Interchange) Manager, there is one for Desktop Central, there is another one for the service management. There are many different parts at the support team level. Most of the installations do not require assistance but we can consult support when required. They will help us cope with any sticking point and we can move on from there.

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TM
Chief Information Security Officer at a retailer with 1,001-5,000 employees

In-house development. Difficult time finding vendor teams that are trusted and can bring expertise and efficiency. I would be interested in even using a resource like this today to help continue in adoption. 

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Buyer's Guide
ManageEngine Endpoint Central
April 2024
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Park Armstrong - PeerSpot reviewer
Chief Technical and Solution Architect at Vertigo Inc.

We implemented it in-house. In terms of maintenance, it requires a fair amount of maintenance. It takes some time. You have to touch it every week and make sure it is working and pushing the code. You have to make sure you're identifying the gaps and the packages to be deployed. You need to build those packages, deploy them, and monitor which ones didn't fire. It is not an install-and-forget package. It is an install-and-use package.

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reviewer1394538 - PeerSpot reviewer
Product Manager - Solution Architect at iOCO

In-house using white papers and previous tooling experience.

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SK
Senior Modern Workplace Expert at a insurance company with 1,001-5,000 employees

We implemented through an in-house team. 

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JA
Head of IT Services at Ambatovy Joint-Venture

I implemented it by myself, which took two days.

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Ameen Ahsan - PeerSpot reviewer
Lead - IT Helpdesk at a financial services firm with 1,001-5,000 employees

I received professional support for the initial setup.

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FK
General Manager at Two Practice Logistics

We handled the implementation ourselves. We didn't need outside assistance. 

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Andy_Smith - PeerSpot reviewer
Head of Digital Data Technology & Facilities at The Electoral Commission

It is my understanding that the company had third-party support to do the implementation.

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BA
Software Engineer at Romsym Data

We can install the solution for our customers and do not need the assistance of third parties during implementation.

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MD
Projects, Functional Development Engineer at a government with 51-200 employees

I did not seek any help from a third party for the deployment of the product. As I had used the on-premises version for three years, I found the cloud version was just surprisingly way easier to get started. Even someone without any knowledge of IT can probably get the tool to work.

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SS
Remote IT Manager KSA at Andalusia Group

The solution's deployment was done in-house. 

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VP
Assistant Manager - IT at MEP Infrastructure Developers Ltd.

We were able to set it up ourselves in-house. 

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reviewer1394517 - PeerSpot reviewer
IT Manager at The White Family Companies, Inc.
MK
IT Infrastructure and Security Manager at a logistics company with 1,001-5,000 employees

We use one person for the deployment of the solution. However, the deployment difficulty and time depends on a few factors, such as the size of the collection, how many computers are you deploying it to, how many users, and what is the size of the package and their complexities. Usually, once it's all replicated and the agents are online, if we tell it to deploy, it's almost immediate. Additionally, we do deployment based on off-hours, we can do them immediately or we can schedule deployments.

When the solution is up and running it does not require a lot of maintenance because it uses PostgreSQL, they have routines that manage the database. The only thing that you need to keep your eye on is the size of the repositories because as you patch more and you deploy more software, the size of your repositories grows and you need to keep a watch on this.

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Dario Podhorski - PeerSpot reviewer
System Administrator at Vodovod Osijek

We deployed it in-house.

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JC
IT Manager at a tech vendor with 51-200 employees

I didn't need support or a consultant to do the setup. I handled it myself and was very, very simple.

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reviewer1423716 - PeerSpot reviewer
IT Systems Manager at Algorythma

Our implementation was done through a vendor.

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Malav Shah - PeerSpot reviewer
System Administrator at Hitech Digital Solutions

The solution’s deployment took 15 to 20 days.

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AR
Engineering Technical Lead at a financial services firm with 10,001+ employees

I did the deployment of the solution on my own. I always upgrade the server myself, and I was the person who was managing the Desktop Central server and managing the Desktop Service Desk on my own.

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AM
Senior System Administrator at a tech services company with 5,001-10,000 employees

I handled the implementation myself. If did not need the assistance of any integrators or consultants.

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Jadeja - PeerSpot reviewer
Group Company IT Infrastructure IT Admin at a retailer with 1,001-5,000 employees

We implemented in-house.

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it_user722820 - PeerSpot reviewer
Systems Administrator at a manufacturing company with 501-1,000 employees

Not with a vendor team, but with our talented staff of System Administrators who were able to read and study the verbiage of the documentation. 

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it_user350652 - PeerSpot reviewer
Lead IT Infrastructure Specialist at Tunstall Healthcare

I did it by myself in-house.

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it_user29061 - PeerSpot reviewer
Director of Consulting at a tech services company with 51-200 employees

Implementation was done in-house and for the most part was straightforward. Once the client setup process is done I would suggest babysitting the automated pushes for a couple of weeks. We ran into some weird issues that we were able to resolve fairly quickly and completed the maintenance during our timeframe which otherwise would have just looked like the patching jobs failed completely when they succeeded in reality.

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DM
Operations and Support Manager at a consultancy with 501-1,000 employees

ManageEngine Desktop Central should not require a lot of maintenance that we have seen in the short time of our usage.

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it_user363660 - PeerSpot reviewer
ICT Support Analyst & SNN/LLPG officer at a local government with 501-1,000 employees

In-house. My recommendation would be to export all your computer objects, in .csv format for instance, from AD then import into ManageEngine. It would be simple and shorten the amount of time it would’ve taken, otherwise, to manually add each object and subsequently ease the process of deploying the agents to each object.

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it_user358218 - PeerSpot reviewer
System engineer at a university with 1,001-5,000 employees

We deployed in-house and have no additional remarks about implementation.

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LM
IT Manager at a tech services company with 5,001-10,000 employees

We did not use an implementor or reseller to help us with the implementation process. We handled the entire setup in-house ourselves.

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it_user363621 - PeerSpot reviewer
System Engineer at a engineering company with 51-200 employees

Just downloaded from manageengine.com and implemented and configured myself. Read an overview of this software beforehand so you know how you want and/or need to configure the software.

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RR
Inside sales executive at a tech services company with 11-50 employees

The implementation of the solution needs two or three technical executives. It is easy to implement as it is a cloud-based solution. It offers virtual tech support as well.

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it_user365175 - PeerSpot reviewer
Network Technician at a tech services company with 51-200 employees

I did it myself for 300 workstations as you can leverage the program to install via Active Directory credentials.

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Buyer's Guide
ManageEngine Endpoint Central
April 2024
Learn what your peers think about ManageEngine Endpoint Central. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.