OpenText ALM / Quality Center Stability
I would rate stability an eight out of ten. The solution does crash at times.
View full review »MR
Manoj Ray
Quality Lead at Vodafone
We haven't seen any issues when working with multiple projects. Maybe once a year, we have an issue with stability.
When this solution was upgraded to version 12.55, we saw some performance issues. We raised this as an incident. The team has worked on this and provided us with results. We have seen performance issues which may not be related to ALM, such as latency in the data or remote working conditions. These are issues that we are raising to the Micro Focus team though.
View full review »The stability of Micro Focus ALM Quality Center is good.
View full review »Buyer's Guide
OpenText ALM / Quality Center
April 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
LV
Leon Van Niekerk
Head of Testing at Pick n Pay
The stability is great. I can't think of any time in the last three years where we had an issue with the product.
View full review »BJ
BRIANJOHNSON2
Program Test Manager at B and H Designs
Micro Focus ALM Quality Center is typically stable once it is set up.
View full review »It was a stable solution, and it never crashed. I rate the solution's stability as a nine.
View full review »LG
Lisa Gordon
IS Director, ERP PTP Solution Architecture at a healthcare company with 10,001+ employees
The stability is very good. We haven't really had any major issues. We do have to go through the VPN just the way we have it set up in our network because we are using it within our network and not on the cloud.
Sometimes when we're in through the VPN, it runs a little bit slower, but I think that's just how all the networks connect. I don't think it's the tool.
View full review »The product is surprisingly stable. For the flaws that I mention, if stability was an issue we would not have been using it for the better part of two decades.
The only time that the product gets unstable is when you try to do wicked advanced coding. For example, when you are trying to execute dynamic code strings with the Execute command that might not have been generated correctly. My years of experience tells me that if something is going flaky, then it's the developer's fault (me) and not the tool's fault.
View full review »I rate the stability a nine out of ten.
View full review »Micro Focus ALM Quality Center is pretty stable, so it's an eight out of ten for me. I've been using it for the last five years, and it's stable.
View full review »MB
Mohan Bondili
Global Lead at a manufacturing company with 10,001+ employees
In terms of stability, there's no issue. Unfortunately, due to quite a lot of projects going on year over year, we are a little bit behind on the versions. We are on the 12.2. We have to move to 15.5 from QC. While it's a big jump, we are evaluating it as a big jump and see it as a good thing. However, there is the chance that we choose some other products and move from Micro Focus.
This is a stable solution.
View full review »VC
VenkatChinta
Camera Software Engineer at L Soft Corp
As far as performance is concerned, it is a very, very, very robust tool. It works. The only thing is the number of licenses. Because you buy licenses of 50, only 50 can concurrently use it. There could be 400 named users.
It requires low maintenance, and the user creation is simple. If you want to quickly add any users, or if you want to quickly create a project, it is straightforward and easy.
View full review »Sometimes when ALM is open and there is another browser open, Quality Center will crash.
View full review »We've used versions 11, 12, 12.2, and now, 12.53. They've been very stable in our environment.
View full review »The solution is very stable, if you have the right person to manage it.
View full review »I think the stability has been fine.
View full review »AS
ANGAD SHUKLA
Data Insights & Analytics Solution Architect at BT - British Telecom
Micro Focus ALM Quality Center is a stable solution.
View full review »AY
Ashish Yelkar
Managing Partner at Verve Square Technologies
It's very stable. We haven't had issues with any sort of stability issues, e.g., no downtime.
View full review »IM
Ira Mayer
Senior SW Quality Manager at a tech services company with 1,001-5,000 employees
The stability is okay.
View full review »ALM Quality Center doesn't break down too much.
View full review »PD
reviewer1119750
Test Manager at a construction company with 10,001+ employees
The stability is quite good. Their upgrades are quite good. There are formal updates. I was happy with that.
View full review »The solution is stable.
SR
Sanjeev Ranjan
Tools Architect at S2 Integrators
We haven't had any issues with stability. It's reliable. The performance is good. There aren't any bugs or glitches, and it doesn't crash or freeze.
View full review »WJ
WilsonJose
Test Advisory, Management & Implementation at a energy/utilities company with 51-200 employees
About the stability of this solution, I noticed a glitch. Sometimes if I go into any of the test cases, it will show as if it doesn't have anything, but if you click the box, it'll show the content of the box e.g. company information, steps, or expected results in those test cases. Apart from that, I didn't see any other glitches.
MC
Mark Chase
Test Management Architect at a insurance company with 1,001-5,000 employees
My experience with the solution is that it has been fairly stable. What lies underneath is what creates the instability at the end of the day, the architecture that you are providing the solution on top of. I think once you figure out a viable, scalable approach to it, then the software itself, at least in my experience, has been very stable in running a test management operation.
It's been around a really long time. It is very stable. It does require a little more work to upgrade, add patches, because you have to take it down. But then again, while it's running, we've had very little down time, very few issues from a system perspective.
When we do have to take it down, we usually take a full weekend, because we're a very large instance. But usually the install and upgrade goes through and takes three or four hours, and then it's just going through and running repair/realign or upgrade on the existing projects.
BW
Belgin Wolard
Sr. Test Automation Engineer with 201-500 employees
I did not encounter any issues with stability.
Stability is no problem.
View full review »The stability on the old versions is good. On the newer versions, the bleeding edge is still being worked on.
View full review »Quality Center for the most part is pretty stable besides some common issues.
View full review »FK
reviewer1644000
Executive Vice President at a financial services firm with 10,001+ employees
Micro Focus ALM Quality Center is quite stable.
View full review »ST
Shinu Thulaseedharan
IT Quality and Architecture Senior Manager at a comms service provider with 10,001+ employees
It is pretty stable. I don't think we have seen any issue. The availability is always 99.999 and it has never been down unless there is a planned outage.
In the last two years, we have seen issues for two or three hours, but that is the maximum we have seen.
When there is a planned outage they always notify us in advance. Otherwise, the application is always available. Our guys work in multiple shifts. They work throughout the day and they work at night as well and it's always available.
View full review »In terms of stability, the QC client crashes often when attempting to expand a node on a tree. Upgrades are a nightmare and documentation is difficult to understand.
View full review »If you find the right patch, then it is stable. You can stay with that for years. In our situation, it takes a very long time to roll out a patch and even more time to bring a new release.
We have had no stablity issues so far.
View full review »We've used it more than 15 years, so it's very stable. There is a new version coming, ALM Octane. Octane is new so we don't use it yet.
View full review »PA
reviewer1949529
Head of Testing - Warehouse Solutions at a financial services firm with 10,001+ employees
I rate the scalability of the solution ten out of ten. There are currently over 100 users using this solution in our organization.
View full review »Micro Focus ALM Quality Center is a stable product.
View full review »We host it in-house, so basically we don't have any bad downtime. It runs mostly 24/7, so Quality Center is pretty good with stability.
View full review »There were no issues with stability.
View full review »It's very stable at the moment. We're not on the most recent version. We have been using version 1201 for 2 ½ years. I did the upgrade, and I found it easy for me to do, because I'd done the previous upgrade as well. The documentation from HPE isn't that great if you don't know what it means. It’s been stable, but I say that, because I did the install.
View full review »DG
David Gorecki
Senior Specialist - Quality Engineer at a financial services firm with 201-500 employees
The stability of the hardware is okay. It's just the tool itself is not easy to use at all.
View full review »SF
reviewer1444647
Sr. Manager - SAP Authorization & Complaince at a pharma/biotech company with 1,001-5,000 employees
It is glitching now. We have an older version, and it doesn't work well with the latest version of Windows. It hangs a lot.
DP
reviewer960990
Tool Administrator at a non-profit with 10,001+ employees
Micro Focus ALM Quality Center is a very stable solution.
The technology itself is a little outdated — previous generation technology. Patching and other things can be a little difficult.
It's also very scalable.
View full review »Yes and no. Once in a while we'll have some bugs and they will fix them, but other than that it's pretty stable.
We have assessed ALM right now to be pretty stable. I don't see too many things that are missing in ALM right now.
View full review »Stability is OK as we installed the superior version, and now we are in our testing environment. We are investigating the process how best to use it. I heard that we can download a new version and I think after this conference we can begin our pilot project for the real team because we have several areas for implementing developments and several comments.
View full review »We have had no stability issues. It is very reliable.
View full review »Our organisation did not have any issues with the stability of this tool.
View full review »The solution is stable and reliable. We haven't had any issues aside from the upgrade problems we've run into. There are no bugs or glitches, and it doesn't crash or freeze.
View full review »JR
reviewer1625010
Software Engineer
The stability of this solution is good. We never experienced any issues with bugs, glitches, or any crashes.
View full review »CG
Caroline Gitonga
Presales Consultant at Oracle
It's very stable. In last 12 years, we've probably had two/three downtimes. But, nothing concerning their application.
View full review »For us, so far, it's been pretty stable. Because we have such a ginormous amount of historical data, we've had a little bit of an issue with performance. We were working on copying and creating a new database for that because we have products that we use, FDA regulated products, and we can't get rid of those testing results. So we have to keep them for the life of the product.
So of all of the things that we've experienced, or had issues with, it would be the amount of data we're able to store, because we have to keep everything.
We had some issues with the stability.
View full review »Yes. While most of it is introduced by our poor local setup, that is a direct outcome of my complaint mentioned in the need for improvement.
View full review »I did not encounter any issues with stability.
View full review »In the past three years it's become a lot more stable. Prior to that, we saw a lot of issues with stability and a lot of patching and concern from our internal customers that they couldn't rely on the tool to always be there when they needed it. We spent a ton of time upgrading to the latest version so we don't have as much experience with the stability of it yet.
View full review »It has been challenging in the past, specifically when a new version is released and we have to upgrade. We haven't been upgrading that often, and because of that, it may mask some other issues which we would encounter because by the time we upgrade the new version we would have gone through some of the new patch fixes and so on. We wait for a couple of years and then apply the fixes. By that time, most of the big bugs are fixed.
View full review »It's been pretty stable for everything we've been doing.
View full review »It's stable
View full review »The application itself tends to be very stable, but when switching to an open-source website, that's where the issues are. So it's not so much the core application having issues. For example, you may find that it would be an Oracle issue and not an ALM issue. But really there are very few occurrences, even after all these years, of a serious application fault.
View full review »No issues encountered.
View full review »Not with the tool. Usually problems happens because of a network delay or instability.
View full review »JG
Jordan Gottlieb
Principal consultant qa architect at a tech vendor with 201-500 employees
ALM has gotten more stable over the years. It's a stable app. Like any other large, complex application, you run into things every now and again. We have a system to report things and get them taken care of.
View full review »VS
Varun Srinivasa Murthy
IT Solutions Analyst at a manufacturing company with 1,001-5,000 employees
No issues with stability.
View full review »JO
John ONeill
Principle consultant at Active Data Consulting Services Pty Ltd
None, the product has been absolutely rock-solid.
View full review »For the past month, the solution has been more stable than it has been over the past 10 years. For our mobile center, for example, we started using it this year; but it's not very stable for the moment. ALM, however, is stable.
View full review »We had some issue before but now its been fixed. It's because we migrated from an old version and we went to a new one. That created a couple of issues but now it's solved. We need to go to another version so it will be another challenge, but we're working with HPE to understand the best way to do it.
View full review »It's close to being perfectly stable. We have no problem with instability.
View full review »Very stable with no reported issues in years.
View full review »No issues encountered.
View full review »KA
reviewer2084166
Application Development Manager at a educational organization with 10,001+ employees
The solution is stable.
View full review »HPE ALM is relatively stable, especially with more recent versions (12.5X). However, it is important to consider utilization frequency of HPE ALM at any given time and ensure that hosted application/database servers are configured to handle resource-intensive transactions to minimize performance/availability/data integrity issues. Micro Focus has published certified/supported configurations for running HPE ALM servers and client computing devices.
View full review »The clients, of course, are not stable, but it is acceptable.
Stability for both is okay.
View full review »I would say it's stable in the fact that it's up and it works. We have challenges with the data architecture. We're excited about Octane. It has some interesting capabilities, but it's our standard. We're used to using it, so I guess it's the things you want to enhance in it, we're just working through that process from that standpoint, but relatively it works.
View full review »It's been okay. I think the problem with us is, it can be used for the entire SDLC process, as far as requirements, development and that type of thing, but we only use it for QA.
What happens is, we're having to use multiple products to come to one goal. That's kind of frustrating for the teams. I think if we could get to the point where we could use it as one solution, it would be so much more beneficial.
View full review »We've had no issues with the stability.
View full review »KG
KimberlyGoodman
Consultant at a tech services company with 501-1,000 employees
The solution is extremely stable. We really have not had any issues even after upgrading and taking the whole system down. It's very user-friendly right out of the box. There aren't bugs or glitches. It doesn't crash or freeze. It's reliable.
It is very stable. It has some issues here and there but not significant.
ALM is quite a stable application. We had some issues during the initial setup but it's been stable since, due to right level of competency/expertise we have in the organization to maintain the ALM setup.
View full review »We have not really had any problems with it. It delivers everything that we need.
View full review »It has enterprise-grade stability. We never have any issues with it.
View full review »As a client, no, we have not have any major issues with stability. The application is pretty much available during business hours with the exception of routinely scheduled maintenance windows.
View full review »When the patches lag too much, it may be safer to build a new site and port the data than to try and patch an existing site in place.
View full review »
None
View full review »
CJ
reviewer1662489
National Solutions Architect at a computer software company with 10,001+ employees
I've had many cases where I've lost data. I had bugs where I couldn't record, and the records got lost or locked, but rather than the actual product, it had more to do with the way it was set up at the sites I was working at.
View full review »PG
reviewer1357974
Performance and Automation Testing Squad Lead at a financial services firm with 5,001-10,000 employees
The stability has been fine. If ever we do have problems we're straight on the phone to our customer success manager and he gets onto any issue that we've got, immediately. But it very rarely goes down.
View full review »Past versions were a pain to use with frequent crashes. The current version also has its own set of problems with HPE deciding to do away with its HTML/Lite version leading to a lot of confusion.
View full review »We have a large ALM instance. The biggest issue with stability is related to reporting. To offset this issue, we are working on an alternative reporting solution that would use data warehousing and not affect the application directly.
View full review »ALM is a very stable product. The latest version we install at customer sites is 12.5.3. It's a very stable platform. We have no complaints whatsoever.
View full review »Stability depends on the hardware/infrastructure where the web application resides. Availability, access, memory, speed are dependent on the environment which is setup, and used, for Quality Center deployment.
View full review »ND
reviewer1261053
Consultor de tecnologia - QA at a consultancy with 501-1,000 employees
The solution is very stable.
View full review »MR
reviewer1137345
Sr. Solution Architect at a tech services company with 51-200 employees
It has been very stable. There was only one minor issue that a customer just stumbled upon. It really wasn't that big of a problem. It was something that was introduced in version 15.01 patch 2 but doesn't appear in version 15.5. It is something that they added to the product or fixed with the product, but the issue is back again.
View full review »AB
reviewer1074789
Test Specialist at a consultancy with self employed
I just engaged with my new customer to do an upgrade. At the moment, it has been stable on all versions of Quality Center. However, I'm quite positive that will room for improvement will be needed shortly after we release the newest version of Quality Center.
Do not wait too long to upgrade. The longer you wait, the harder it gets to upgrade to the latest version with the newest features. Just like buying a car: You do not buy a car, then not go to service.
View full review »SK
Sarah Kemle
IT Business Analyst at a tech company with 10,001+ employees
I find the system very stable. There is very little downtime.
TM
ITManage0264
IT Manager at a insurance company with 1,001-5,000 employees
We don't really have downtime, but we do have where it crashes here and there. So, stability is not great, but okay.
View full review »Sometimes it runs fast, and sometimes it runs slow.
View full review »No, ALM is pretty stable.
View full review »Excellent performance except few days in 2 years experience.
View full review »So far, we are very happy with stability, even though knowing that there is quite a lot of new development, especially for the ALM Octane. But so far, so good. I have nothing bad to say.
View full review »For us, it's stable. We're happy with the stability.
View full review »Very good, 99.9%
View full review »PT
Pankaj Thakur
System Engineer at Tata Consultancy
ALM Quality Center is stable.
View full review »SD
reviewer1258191
Head of SAP/ SAP Solution Architect at a tech services company with 501-1,000 employees
I realized there are some bugs in the solution that were not occurring on the last solution.
Micro Focus bought another company. Since then, my experience hasn't been that great. The quality has dropped. It's not as stable as it used to be. I was expecting it to be more stable.
View full review »DK
reviewer1422234
Talent Acquisition Specialist at a computer software company with 10,001+ employees
It is a very stable product. It is a very old product.
View full review »SK
Sai Kiran
Sr. Architect at a tech services company with 51-200 employees
It's very reliable. It is a mature application. It's very rare that there is a crash.
View full review »ALM is very stable. I'd still rather you didn't talk about facts, but it's stable. We never had a crash, for example. If that's what you mean.
View full review »The stability is very good, especially when compared with some of the other products from large software vendors.
View full review »No issues encountered.
View full review »Not normally.
View full review »We never encountered any issues with stability.
ALM's been pretty rock solid for us. Getting it to interact with UFT nicely has been a challenge for us sometimes. There's good integration in my opinion, but it just needs to be a little more rock solid.
View full review »It is stable. We've really had no downtime experiences. We've had good experiences with it.
View full review »IB
Ivana Buljan
Product Development Manager at a comms service provider with 1,001-5,000 employees
It is very stable. We have not had any problems.
View full review »We have had a few unplanned downtimes. There's been situations where we're not able to access the tools.
View full review »There were no stability issues.
View full review »The solution is very stable.
View full review »Stability is fine, except for a few pop ups sometimes. We don't understand why we're getting them, but it's generally quite stable.
View full review »No issues encountered.
View full review »No issues encountered.
View full review »Too many users logged in at a particular time affects the Quality Center response time dramatically.
View full review »Pretty stable.
View full review »ND
reviewer1261053
Consultor de tecnologia - QA at a consultancy with 501-1,000 employees
The stability is very good. It has very good capabilities. It is 99.99% stable. We haven't had issues with bugs and glitches. It doesn't crash and freeze. It's good.
View full review »I don’t remember any stability issues (it was over five years ago that I was at that company).
View full review »The stability of the product is good.
View full review »Use of test automation with ALM is inherently unstable.
View full review »We only encountered stability issues in the importing from Excel. Things would not go quite as smoothly as expected; quite a few emails back and forth to the local supplier.
View full review »It's not always very stable, but that depends on how you implement it in your organization. We put it on a separate server host in Singapore managed by our guys in Bangalore, so they make sure that they’re always available first.
View full review »It is stable in its functionality, but there is some slowness with its performance.
View full review »EZ
reviewer1262124
Test Solution Architect at a tech services company with 51-200 employees
I think the only issue we were getting was with the memory. Our database was getting bigger and bigger so we need to increase the memory for the database to alleviate the issue.
View full review »Very infrequently.
View full review »For ALM, we didn't have any specific downtime crashes, but we have had some issues with the database connection. The internal database where we put in the ALM data might crash or the database connection is lost. That's where we noticed some issues.
View full review »There were no stability issues.
View full review »The stability is very good.
View full review »Not so far, no.
View full review »I'd say it's stable 100% of the time. We never have outages.
View full review »Getting to the root cause of any issue with QC is difficult. In many cases, restoring the QC projects is the way to resolve issues. Though HP support is available, it is not immediate.
View full review »No issues encountered.
View full review »Performance issues are very common. The degradation of performance and consequent failures continuously happen. “Failed to Login” errors are common as well, and some random issues like creating the issue twice and deleting one deletes the other, etc.
View full review »Not really. Our big problem is that our in-house support of Solution Manager is not compatible. It's not a fault with the product.
View full review »RS
Ravi Suvvari
Performance and Fault-tolerance Architect with 1,001-5,000 employees
No issues encountered.
View full review »NS
Nimmagadda Sudhir
Team Lead at a tech services company with 501-1,000 employees
No, it's a very stable product.
View full review »OO
Oluseye Oyede
Software Quality Assurance & Testing Specialist, MTN Nigeria Ltd at a tech services company with 1,001-5,000 employees
There were no issues with stability.
View full review »From a performance point of view, stability is very good.
View full review »No issues encountered.
View full review »
No - We were a smaller company than most.
View full review »
No issues encountered.
View full review »The site has to be reloaded every time there is a change in the background.
View full review »So far fine.
View full review »SC
Srinivasa Chamarty
Project Manager at a tech services company with 1,001-5,000 employees
Stability is good; no problems.
View full review »No issues encountered.
View full review »The client crashes every so often, but only when left idle for a while.
View full review »Yes, there was a problem in stability when the number of test cases grew at a very fast pace. Adding more memory, backup, and restore remedied the instability.
The product is pretty stable.
View full review »Certain minor issues such as error in opening attachments linked to a ticket and session timeout issues apart, otherwise the product is stable.
View full review »Sometimes it has tricky errors, but rarely.
View full review »Buyer's Guide
OpenText ALM / Quality Center
April 2024
Learn what your peers think about OpenText ALM / Quality Center. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.