OpenText Diagnostics Initial Setup

KM
Presales Manager at a tech services company with 51-200 employees

The installation is straightforward. However, there is a dependency on the application layer that requires a restart of the application. It's a service, not the server, but a restart of the service is required. It is the same case with any other application.

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it_user1213956 - PeerSpot reviewer
Consultant at basistek

The initial setup is very easy. It's not complex at all.

There are two servers in diagnostics. One of them is the Commander. Commander is our UI. And agents connect data and send it to the Commander. Between Commander and the agent, there is a Mediator server. One of our projects is developed by .net and the other platform is Java. .net agents collect data and Java agents collect data, and Mediator. Mediators send all of the data to Commander. If we have to install a new server, with just agents, it takes about two hours. 

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SJ
DXC Technology at a tech services company with 51-200 employees

Setup in Micro Focus depends on which application and which tool you are using. It also depends on the skills of the person who is handling it and if they are capable. I have not had much difficulty with setup.

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Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2024
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