it_user527403 - PeerSpot reviewer
Systems Engineer at a insurance company with 501-1,000 employees
Vendor
Provides the ability to quickly recover your data, which it makes available and accessible.

What is most valuable?

The ability to recover your data really fast is valuable, as is the availability and accessibility of the data.

How has it helped my organization?

It helped us a lot with our storage infrastructure because we were using another vendor, XtremIO. prior to this and things were really slow. We used to have to fight fires every day because users were not able to access their files or the files were not responding the way they should.

What needs improvement?

I see room for improvement everywhere because the technology is here. We are using it and every day we are trying to improve. That's the reason why I haven’t rated it higher.

Specifically, the current pricing bothers me; pricing is very high. It's expensive. That's the reason why I can't just provide a review and hope that people would jump onto it; pricing is usually a driving factor for a lot of companies. It’s a major issue, even though my company had the money and they spent it. Nonetheless, we had to prove that it was the solution we were looking for. A lot of other companies would not be able to afford this type of solution, so they would have to look for alternatives. Those alternatives would be other companies, start-up companies that are pretty much doing the same thing. Sometimes they are better than the ones that were the innovators.

What do I think about the stability of the solution?

It's been really stable as long as you have it configured correctly.

Buyer's Guide
NetApp AFF
April 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
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What do I think about the scalability of the solution?

As with stability, it's been really scalable as long as you have it configured correctly.

How are customer service and support?

Technical support is very good. I like the call home feature, where we don't even have to do anything. Most of the time, we don't know that anything’s broken and we receive an email saying, "Hey, go fix it." So, it's good.

Which other solutions did I evaluate?

We didn't really evaluate any other companies. This was the one everybody else was using. All of the reviews actually helped somebody make the decision. This solution had proved to be working; it was proven to be working at the time. We're very happy with it but we find it expensive.

What other advice do I have?

Do your research. Find what would work for you. Find what's affordable to you. Most of the time, we purchase stuff without thinking about the maintenance. Maintenance is usually a killer when it comes to all these things because once you own it, you think you are done with spending money but maintenance becomes a very big issue for a lot of companies. After a while, they drop the support and everything. At that point, there's a new version that's out there and you can't use it, so that's when you have to dump all the money you just put in and start with something new. Study your environment. Make sure you are getting what you want. What you need.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user346356 - PeerSpot reviewer
CTO at a tech services company with 1,001-5,000 employees
Consultant
It has SnapManager, something Pure Storage lacks, allowing us to copy production DBs.

Valuable Features

The speed is really the most important feature for us. The SnapManager feature is also very important.

Improvements to My Organization

It will reduced query time because we have a lot of them that take a long time to execute. We created the database because we need to know which product I have available in the warehouse, and this is most important thing for me. Because we have the flash array, the queries to find this out will be much faster.

Room for Improvement

The product is great for us now.

Use of Solution

We bought it recently and use it for BI and partially for SAP. We are planning on implementing ONTAP.

Scalability Issues

It will scale to our needs.

Customer Service and Technical Support

Customer Service:

It's very high.

Technical Support:

It's been perfect so far.

Other Solutions Considered

I looked at Pure Storage and we decided to get NetApp because they have SnapManager, which Pure Storage doesn't. I need to create a copy of the production DB and without SnapManager, I cannot do this.

Other Advice

Buy it if you need the speed and SnapManager.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
NetApp AFF
April 2024
Learn what your peers think about NetApp AFF. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,458 professionals have used our research since 2012.
it_user332643 - PeerSpot reviewer
Enterprise Data Storage Engineer III at University of Kentucky
Vendor
If I need sub-millisecond 300,000 IOPS, Flash FAS will provide that for us. And although initial setup seems very complicated, it becomes intuitive afterwards.

Valuable Features

Hands down, the most valuable feature is the speed of flash.

Improvements to My Organization

With anything that’s flash, it comes down to speed. If I need sub-millisecond 300,000 IOPS, for example, Flash FAS will provide that for us.

Room for Improvement

I've not been using it long enough to know.

Deployment Issues

None.

Stability Issues

We’re just starting out, so hard to say. So far, so good.

Scalability Issues

So far, it looks like it's going to be incredibly scalable as I just install additional nodes as needed.

Customer Service and Technical Support

It's fantastic. NetApp is awesome.

Initial Setup

Once you’ve done one, it seems very intuitive. However, the first time seems very complicated.

Other Advice

Buy as much as you can afford.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solution Architect at a tech services company with 51-200 employees
Real User
You can configure everything with the System Manager
Pros and Cons
  • "We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems."
  • "We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system."

What is our primary use case?

The primary use case is for customers who need absolute low latency and have low latency in their workloads. They need maximum performance in their virtualization and file storage environments.

How has it helped my organization?

We had some customers who were running virtualization workloads on classical spinning disks. We implemented an AFF system, and they got a huge performance boost out of it because the latency of the SSDs is simply much lower. Actually, most customers benefit from the improved latency and performance from the AFF systems.

Another important aspect of it is because we have customers who use SAN and NAS, they want only one system. This simplifies things by handling both the same way. You set up data protection, and it doesn't matter if it is SAN or NAS, you know the data is protected to a secondary system or to the cloud, wherever you want it to be.

A few customers are tiering out to their own S3 data center, not the cloud. For them, it has reduced their costs because they had an existing S3 solution. They just tier through that, then they need less space in the SSD tier.

What is most valuable?

The most valuable features are that it runs Data ONTAP, which is compatible with the whole Data Fabric, and its absolute performance.

Simplicity is a very key aspect of the system because you can configure everything with the System Manager. It does most of the complicated things behind your back, so you don't have to handle them. Since it integrates with the Data Fabric, it's very simple to set up a data protection scheme.

What needs improvement?

We have had customers asking about S3 support for a while now. I heard that is coming in one of the next versions. So, I would like to see S3 targeted support on the FAS system.

What do I think about the stability of the solution?

The stability of the AFF system is very high because it's running on ONTAP, and ONTAP is a proven operating system for about 20 years. So, it's very stable. We have thousands of systems with our customers and the AFF system inherits stability from the FAS system. We know it is stable. 

What do I think about the scalability of the solution?

The scalability is great. The cluster scalability can be scaled out. The cluster can be scale out to up to 24 nodes. You can also scale them up if you add disks. So, scalability is not a problem. You can even scale it down if you need to, and we've also done this with a few customers. We can scale down the clusters later if the workload or requirements change. That is definitely one of the big plus points.

How are customer service and technical support?

The technical support works well for us. We do the first level support for all our customers, so the customers call us. If we are ever in trouble and don't know how to respond to the support call, we can open the second level case with NetApp. That works very nicely. So, the customer is in good hands with us, and we are in good hands with NetApp.

How was the initial setup?

We do the initial setup ourselves. We use the CLI, so we don't use the simplified methods because we have some special requirements most of the time. 

What was our ROI?

It definitely reduces costs because it simply takes less power to run these systems. While the SSDs don't take power, they are in general very big right now. So, the running cost has decreased for a lot of our customers.

What other advice do I have?

The product is at least a nine (out of 10). I have been working with FAS systems for around 15 years. I've come to know how easy and reliable they are. They do what they are supposed to do, and they do it very well. Now, the AFF system is just the flash version, which does the same things, but faster. So, it's almost perfect.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
Storage Engineer at a computer software company with 10,001+ employees
Real User
Has good speed, reliability, and ease of use and has improved application response time
Pros and Cons
  • "Speed, reliability, ease of use are the most valuable features."
  • "We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of."

What is our primary use case?

Our primary use case for AFF is for file storage.

How has it helped my organization?

It simplifies IT operations.

Thin provisioning enables us to add new applications without having to purchase additional storage. Thin provisioning is obviously heavily utilized so we don't have to buy a new kit.

AFF has enabled us to move large amounts of data from one data center to another. It has also affected IT operations by greatly improving resilience.

AFF SSDs have improved application response times. We've seen a five-fold decrease in the latency figure.

Datacenter costs have decreased because of the smaller footprint and less power usage. In one system we saw six racks go down to half a rack. It's probably five to one in terms of actual data space.

What is most valuable?

Speed, reliability, ease of use are the most valuable features. 

The overall latency in your environment is very good. 

We don't use the solution for artificial intelligence or machine learning applications.

The simplicity around data protection and data management is very good. We use SnapVault for data protection which works very well. SnapMirror is also good. We mainly use the command line a lot, so we don't tend to use many provisioning tools.

What needs improvement?

We have had issues with CIFS presentations and outages, so if that was removed, we could do seamless upgrades without affecting CIFS presentations. That would be an advantage. That's about the only improvement I can think of.

What do I think about the stability of the solution?

It's stable.

What do I think about the scalability of the solution?

Scalability is very good. 

How are customer service and technical support?

The technical support is very good. We haven't had any issues. 

How was the initial setup?

Initially, the setup was complex because it was new and very different, it was 7-Mode to cDot. We got a lot of support from NetApp so it wasn't an issue. It was just complex, but they provided the assistance we needed.

What about the implementation team?

We are integrators but NetApp consultants also help.

Which other solutions did I evaluate?

We always use NetApp for our file services.

What other advice do I have?

I would rate it an eight out of ten. Nothing would make it a ten, nothing is perfect. I would advise someone considering this solution to buy it!

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
PeerSpot user
PeerSpot user
IT Specialist at a financial services firm with 1,001-5,000 employees
Real User
MetroCluster provides business continuity and is a critical part of our contingency setup
Pros and Cons
  • "MetroCluster provides business continuity and is a critical part of our contingency setup."
  • "The speed is important; no more problems caused by high latency."
  • "I would like it to be an IP as our network is mainly IP-based."
  • "FC and ATTO bridges are still needed for cross datacenter replication."

What is our primary use case?

  • Using NetApp AFF 8060 in two-node MetroCluster configuration.
  • Used for NAS protocols only. 
  • CIFS and NFS provisioned through several SVMs (vFilers). 
  • Shares for normal company office files, Oracle Middleware binaries, Citrix profiles, and more.

How has it helped my organization?

Used to run an older FAS with FC drives. We were always having trouble with performance. AFF is fast, with low latency, and plenty of I/O headroom. Management is fairly easy as we know our way around NetApp from experience with the old FAS. 

What is most valuable?

The speed is important; no more problems caused by high latency. 

MetroCluster provides business continuity and is a critical part of our contingency setup. 

What needs improvement?

  • FC and ATTO bridges are still needed for cross datacenter replication. 
  • I would like it to be an IP as our network is mainly IP-based. 
  • The ATTO bridges add to the total cost of the system.

For how long have I used the solution?

One to three years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user527115 - PeerSpot reviewer
VP of Systems Integration at Klas Telecom Government, Inc.
Consultant
The user experience sets it above several competitors. Despite great geographic distances, it can present data in one location.

What is most valuable?

With any new technology, it comes down to the user experience. Once the system is up and running, I feel that the user experience itself sets it above several of the other competitors.

How has it helped my organization?

For us, it's mainly about being able to transition data from one location to another rapidly, and even do incremental updates. So, that aspect of ONTAP allows us, as well as our customers, to be able to leverage great geographic distances in order to seamlessly still present their data in one location.

What needs improvement?

The one thing that could promote NetApp's ONTAP product line to the next level would be a single pane of glass to manage all of the storage and networking resources involved. That's the big one. That would absolutely be a life-changer.

What do I think about the stability of the solution?

Stability has not been a concern once the system is up and running. However, before the system is up and running and during the installation, we've had some instances, but those aren't necessarily all a NetApp caveat. Those could be different hardware that's being installed in, different steps need to be taken. Getting through those sometimes is cumbersome.

What do I think about the scalability of the solution?

We've put in several requests for some different scalable options because we provide one type of hardware. I would say that scalability went in the wrong direction when we went to NetApp Select. We had a meeting set up with the CTO at a recent conference and we were hoping to discuss different options going forward.

They actually decreased the ability to scale with the new Select platform.

Which solution did I use previously and why did I switch?

The pain point specifically is with our customers. They're needing to be able to take big data with them. Most people have that data center mentality and believe that I can always reach back into the data center. However, in some of the environments we work in, it's a DIL environment, which is Disconnected, Intermittent or Limited bandwidth. In those environments, taking some of that big data with you and being able to sync at a later time is paramount. NetApp ONTAP gives us that functionality.

How was the initial setup?

For me, it was the actual installation onto our company's hardware. There are several instances that came down to the unknown. The NetApp engineers, as well as my engineers, could not necessarily predict the installation difficulties. Once we overcame those, and started creating application notes for both our company, as well as NetApp's company, I believe it will help others down the road. It could help the software engineers to program different options into the installation.

Which other solutions did I evaluate?

We have pretty much considered everybody, from a Nutanix perspective to a Cisco perspective to a VMware solution and a couple other smaller mom-and-pop stores that are trying to get into the big data realm.

We decided to go with NetApp over the competitors because for a lot of the customers, their experience with NetApp, is what has driven us to use NetApp in a lot of our solutions; because of their experience in terms of support and in terms of usability; because we're not having to retrain on a new platform. That's a big one for them because that's more dollars they're having to invest.

The customer support is obviously a huge win for NetApp, even the pre- and post- sales staff. Then, the actual customer service representatives themselves do help. I would say that's probably one of the big ones. Once it's operational, as I’ve mentioned, it's very intuitive and very easy to use. Some of the setup steps, you get past those and it's easy to use and operate, and that's what they like.

The most important criteria when I’m selecting a vendor are ease of use and management. And the reason why is because, as we take more technology and compress it into a smaller space, the knowledge base required for one engineer to be able to manage and operate that environment becomes very large. So, the ease of use and ease of management would be the one key thing I would focus on.

What other advice do I have?

Given NetApp's strength, size and customer base, they bring a wide array of knowledge to any solution. It's just trying to find the right solution within the NetApp portfolio that will meet the customer's needs. Instead of overselling the solution, find the one that meets their requirements the best and pursue that. The NetApp sales team, as well as their support, has done a good job at helping us to realize where those little niches are, to fit in the problems.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user522732 - PeerSpot reviewer
Service Design Engineering at a tech services company with 10,001+ employees
Consultant
It provides speed and performance for our transactional workloads for our databases.
Pros and Cons
  • "The most valuable features are the speed and performance for our transactional workloads for our databases."
  • "I think for us, improvement would probably be the changes in how the flash is actually used inside the system and how we manage the actual disk and stripes within the system."

How has it helped my organization?

The most valuable features are the speed and performance for our transactional workloads for our databases. We saw it in terms of our workloads for our customers for our products that demanded high-performance transactions for, specifically, our Microsoft SQL databases.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

What is most valuable?

The most valuable features are the speed and performance for our transactional workloads for our databases. We saw it in terms of our workloads for our customers for our products that demanded high-performance transactions for, specifically, our Microsoft SQL databases. 

What needs improvement?

I think for us, improvement would probably be the changes in how the flash is actually used inside the system and how we manage the actual disk and stripes within the system. That's what I'm being told. That's where I think the improvements will be realized in the system; how the data is compacted inside the system and realizing greater opportunities for your storage on that medium to get higher and higher disk usage inside of that. Today, I think we've been told you can get up to four-to-one ratios. We're hoping we can even realize that even higher inside those disk subsystems. Also, we're going to get more TBs of storage inside of it in terms of the 15-TB drives. We've heard 30-TB drives are on the way, maybe even the 60s and the faster adoption rates of those disk technologies, as they come through.

We're looking at probably about a three-to-one ratio right now in the environment; it's highly transactional in our databases. Four to one would be a great improvement. We think we'll be better as time goes on. We're on the early release of the 8.3 series but until the next release of ONTAP, I think it'll just continue to see improvements as it moves forward.

What do I think about the scalability of the solution?

I did not encounter any scalability issues. How we're seeing it right now is that it's going to be very scalable in terms of architecture. It's going to be scalable within the data center because it's actually a smaller footprint for us. I think overall durability of this infrastructure will be really good as well. I think overall, it's going to reduce our operations because we're going to spend a lot less time troubleshooting performance; we’ll have a lot more time to be more forward looking in the design and implementation.

How are customer service and technical support?

We're very happy with the support that NetApp brings to us as a company. When we challenge them with our current problems that we have or our customers that we service have, I'm very pleased with what they do for us. We have a broad scope of problems and NetApp has a broad scope of customers. That's why we chose them as our vendor.

Learn about the benefits of NVMe, NVME-oF and SCM. Read New Frontiers in Solid-State Storage.

Which solution did I use previously and why did I switch?

I've been using this the whole time I’ve been with this company; this is basically everything we've run all along.

How was the initial setup?

I was not involved in the initial setup, just basically the attainment of the technology for our teams, for them to deploy it.

What's my experience with pricing, setup cost, and licensing?

It's expensive right now. Customers probably have different viewpoints on it. It's expensive but we think over time all the prices are going to go down. It's going to continue to be driven down as technologies for SSDs continue to be released with NVMe coming out and the adoption of that technology. Spinning media will probably be relegated to archive solutions inside of our data centers from here going forward, as we end-of-life it.

I do see prices going down; I don't think it has a choice. I think the businesses will drive it that way because I think the market will drive it that way, as you see all other companies fight the big cloud providers using SSD and driving the technology down as well.

What other advice do I have?

If you implement AFF, find the right workload solution for what business problem you're trying to solve initially. For us, we found the problem and a solution for it. Does it help everything? Maybe not necessarily. It depends on what your application is and what you're doing. It'll help but it might not help everything. It depends on whether the price point is right to solve that problem. For us, the price point was certainly right. We're going to continue to work toward it. As we go through time, we acquired it. We've got a taste for it now. Our customers certainly do. We'll probably be buying more of it over the next 18-24 months.

We think there is a time envelope where we're going to fully adopt it, but right now we're not too aggressive with it. We think we're just aggressive enough with the implementation. I think there's going to be a curve where the decline of spinning media will occur with the uptick of SSDs in our environment. An inflection point will happen where the price per GB will hit right in the middle and it'll be advantageous for us to do just SSDs only.

When we look to work with a vendor, the important criteria are support from that company, along with the thoughtfulness of the implementation when they bring it to you and when you're bringing problems to them and they bring a solution. You're looking for them to look forward with you and address those problems or feature sets you're looking for. They brought the all-flash array out to us to address our business problems.

I think as we continue to use it and the product matures, as we realize probably ONTAP 9 and the next feature set and versions and it grows, I think it'll continue to evolve and get better and better over time.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free NetApp AFF Report and get advice and tips from experienced pros sharing their opinions.