We are currently using NetApp Cloud Backup at our Bangalore data center. We have a longer retention period as per the regulatory compliance requirement, so we have to comply with the regulatory processes in relation to our periodic backups.

We have a lot of trade-related data which is all part of the regulatory process compliances, meaning we have to back up that data as well as back up the containers. So, for example, if I have some image which has been installed, then with the SECURE Act, we are required to secure the container images. And securing, in this sense, includes taking backups.

Typically, we're able to see the target, the dashboard, and the different containers that are running. And then we define the backup strategy for that. Along with NetApp Cloud Backup, we make major use of other products like Veeam and Nutanix with our hyper-converged solutions. 

So it starts with the backup strategy, and then there are the backup policies based on that strategy. Those policies are enforced on the dashboard for the various hosts, and we can see whenever the real-time dashboard updates.

Basically, our usage depends on the number of licenses that we have. On the cloud, it is a pay-per-use kind of model. Currently it is pretty well-aligned to our needs, so once the backup manager is installed and it's up and running, whether it's in the cloud or on-premises, we're okay, unless the licensing agreement changes or something impacts the number of users. Sometimes we have to cut down on licensing, and restrict the number of users as per the contractual agreement.

As we are a customer of NetApp, it has been channeled through the vendor onboarding team, where there is representation from the APAC region to the entire central function of the vendor onboarding. There will typically be a system integrator who will be involved in case we need to procure certain specific services, particularly when it comes to professional support. If it's support that is provided by their partner, we consider that as well. There are a few available in India and it depends whether we go directly to the OEM or whether we go to the OEM partner.

My primary use case is BCDR, so business continuity and DR, particularly around file shares.

NetApp Cloud Backup is used to store and backup data.