NetApp delivers High Availability. It's critical to our work. That was the main driver for using NetApp. We have a highly resilient service and if you have a highly resilient service, you are only as resilient as the least resilient part of your infrastructure. That's what we were having trouble with our file system before. It was becoming troublesome, so we needed to find something that was much more highly resilient so that's why we moved to NetApp.

The complexity of moving large numbers of files to the cloud depends on what you're trying to do. But for us, it was really simple. I imagine for large enterprise customers it is probably pretty tricky. They're probably on all different technologies inside a large corporation and they may or may not have very large pipes going to them. So if you're in a data center to the cloud then it's going to be easy, but if you have hundreds of branches like if you're a bank and have lots of branch banks, they might have very small pipes out to the internet. It might take forever. In our use case everything's brand new files, so it was pretty trivial. We didn't migrate to the cloud, we were already on the cloud, so it was a nonissue for us.

NetApp enables us to share data across VMs. It actually reduced the amount of data storage we need. We were having to have storage attached to each VM. And now we can aggregate that storage across multiple VMs, so that actually gave us a net reduction, which was a good thing.

We switched from using block storage to file storage to share data between our VMs. It made it easier, frankly but I worry about the scalability in the future. For the moment it made life easier. We were using block and then we moved back to file with NetApp.

Confidential Computing is really the key for us because of the security requirements for HIPAA compliance. With HIPAA compliance, there are policies and rules in place on the ability to look at a patient's data. There are rules around security, encryption, and decryption on any part of that data. When you put in the data, it is encrypted when it goes to storage, and when you pull the data back, it has to be decrypted. And you have to have two-phase authentication built into that. The Confidential Computing adds another layer of security to the storage infrastructure, which is pretty slick stuff.

The NetApp service's high availability is very important when it comes to upscale and downscale. Our system is a digital system so it requires immediate response for telemedicine. When your patients are going through a telemedicine session, you need the video to work properly and respond in a timely manner, and the doctors are actually taking notes regarding that specific patient session.

In terms of its storage snapshot efficiencies, the service is highly efficient. We are only doing things in small batches right now because we have not converted all of the data, but we have tested them in the Google Cloud and they work efficiently.

• High availability - there is no other way to achieve this. 
• Shared volumes, because there aren't any options from Google Cloud to have shared volumes.

High availability is very important to us because we have a production environment. High availability is the highest priority for us to continue keeping our systems running.

We use a Snapshot every day. It is well-implemented and very easy to use.