There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a little different in Netgroup. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow. So initially, when doing a pilot, at that time, it takes a lot of time to streamline the policies. So that is one thing they can work on. It should be easy to edit and easy to deploy.

The only thing is now, as part of the NexGen SWG, in the same IPU currently, the KATB and UBA portion is very limited. So maybe Netskope can extend it in future releases. That is point number one. 

Point number two, integration with any DLP solution should be very seamless, irrespective of the brand or make of the DLP. 

Netskope was also to come up with the endpoint DLP, which was expected in Q4 last year but which is still not out. So, that is the reason why we had to go with a separate DLP. If everything were available in one SKU, we would not have to search outside for the business solution. 

So maybe Netskope can work on all four mediums of DLP, which are the endpoint, the network, email, and the web. All four mediums should be covered as part of the DLP solution.

Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices. 

The solution needs to improve its on-premise detection technique. It could also make the web traffic database very strong. The product could improve the control of web traffic.

The solution lacks a good reporting feature. 

I think the accuracy could be improved. I'd like to see Endpoint DLP included in the solution. 

They should work on marketing material to put out their work with a little more effort. So people get aware of the solution with a meagre cost of ownership compared to other products. They need to reach potential customers in Mexico. Whenever I approach customers regarding the solution, I notice many don't know about it. They should advertise themselves even more.

Since they have the Netskope client, adding some functionality in the endpoint would be good.

Improvement in the solution is required in certain areas where the product does not provide access to its direct end users, who use the portal as an administrator. Netskope has to provide access options to a company's portal administrator.

Netskope can only provide the high level related to threats.

We're quite new to the service. I haven't noticed any shortfalls or downsides just yet.

The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required.

The information in the dashboards is not in real-time. Maybe they have a delay of one hour in the network. They have to improve that. It should be in real-time.

The solution could improve the features for Zero Trust Network Access. They should add more security components to that module.

In a future release, they should add an SMTP proxy, DLT for cloud email, and an advanced cloud firewall.

Cost competitiveness is its area of improvement. They will have to figure out how can they strategically price it because there are a few players in the game who have been doing it for a long time. They will have to figure out how to go to market on the pricing.