We primarily use this product for monitoring and controlling access to cloud-hosted resources.
Founder and CEO at a consultancy with 51-200 employees
A stable solution that is with an extensive and diverse feature set
Pros and Cons
- "It has hundreds of features and many of them are useful."
- "The initial setup is complex and should be simplified."
What is our primary use case?
What is most valuable?
It is a very diverse product. It has hundreds of features and many of them are useful.
What needs improvement?
The initial setup is complex and should be simplified.
What do I think about the stability of the solution?
This is a highly stable product.
Buyer's Guide
Netskope
April 2024
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769,630 professionals have used our research since 2012.
Which solution did I use previously and why did I switch?
I do not have experience with a lot of other products.
How was the initial setup?
The initial setup is complex.
What about the implementation team?
We used a consultant to assist with our deployment.
What other advice do I have?
Based on the features and functionality that I have seen in other products, I think that Netskope performs well.
I would rate this solution an eight out of ten.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
End User Computing Specialist at a computer software company with 51-200 employees
Easy and quick deployment and very good technical support
Pros and Cons
- "Its deployment is very easy and quick. Their technical support is also very good."
- "It should have user behavior analysis and diverse analysis."
What is our primary use case?
We are a Netskope partner. We deploy this solution and also do the demos to demonstrate the power of Netskope to our customers.
What is most valuable?
Its deployment is very easy and quick. Their technical support is also very good.
What needs improvement?
It should have user behavior analysis and diverse analysis.
What do I think about the scalability of the solution?
We have about 50 users of this solution. We do not plan to aggregate new users in the network and increase its usage.
How are customer service and technical support?
Their technical support is very good. They quickly answer the questions, and it is very easy to open a case and communicate with them. They always resolve the issues.
Which solution did I use previously and why did I switch?
We are also a Palo Alto partner. For some user cases, Palo Alto is more suitable. In my point of view, Netskope is better for IT security or Cloud security than Palo Alto.
How was the initial setup?
Its initial setup is very easy and straightforward. It takes one or two weeks.
What's my experience with pricing, setup cost, and licensing?
Licensing is on a yearly basis.
What other advice do I have?
I would rate Netskope CASB an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Netskope
April 2024
Learn what your peers think about Netskope . Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,630 professionals have used our research since 2012.
Solutions Architect at a tech services company with 201-500 employees
Straightforward interface, very good scalability
Pros and Cons
- "A very straightforward interface."
- "Lacking in local customer support."
What is our primary use case?
I'm a solutions architect and we are customers and partners of Netskope.
What is most valuable?
I very much like the interface, it's very straightforward to use. In general, the solution is user friendly.
What needs improvement?
I think the customer support could be improved. I think they're improving but it's not that great yet. I'd like to see more integration included in the solution, maybe like a host-based firewall.
For how long have I used the solution?
I've been using this solution for nine months.
What do I think about the scalability of the solution?
In terms of scalability, it's good. Based on their technology, they are able to scale pretty quickly. We have about 100 people using the solution, basically all the staff in the company.
How are customer service and technical support?
I believe they are working on building up their support center around the globe, it's just that in Singapore they don't have a center set up yet. I think the closest option is in Australia or Hong Kong.
How was the initial setup?
The initial setup is straightforward, it's easy to instal. Once you have experience with it, installation takes a few minutes. We had support for the initial installation.
What other advice do I have?
I would definitely recommend this solution. It works well.
I would rate this solution an eight out of 10.
Which deployment model are you using for this solution?
Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
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Updated: April 2024
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