Security Premium's cost could be lower.

They say Norton Security Premium is an all-in-one solution, but we don't know exactly what's in it, e.g. they didn't make an effort to explain the difference between a virus scan and a ransomware scan. They offer several features, but end users think that Norton Security Premium is just one out-of-the-box solution, when it has several functions that are not explained in detail. This is an area for improvement for the software.

Having a dashboard that shows the different functions of Norton Security Premium can convince end users that the software is more than just an antivirus solution.

During scanning, sometimes, there is a heavy load on the workstation. This needs to be improved.

I don't like the password manager of Norton Security Premium. I won't use this solution for those purposes. The password manager should be simplified. 

Their password manager is so hard to use. I really dislike it. You have to come up with a password, and other requirements when you are in the middle of things. It's terrible.

The product is an antivirus, it should be updated automatically when needed.

Sometimes the program is too complex, and simplifying it might be an improvement.

The only problem with Norton Antivirus is that it consumes a lot of resources like CPU and memory in the background. Whenever it's scanning, my laptop becomes very slow, and the worst part is you cannot do anything about it.

As this product is secured by my local IT team, you cannot even kill that process, and that's what I've felt about many other antivirus solutions. I'm using McAfee for personal use, and I have the same problem.

We don't see many areas needed for improvement. They are doing their best. 

I do not find it to be scalable. 

The product could always be more secure. 

The solution can improve the security modules.

Occasionally when you open a ticket, there's a lack of understanding that prevents the solution from being resolved directly.

It would be helpful for me if this solution works on our cloud backup data.

As far as improvement to the product, perhaps the price could be better.