it_user567855 - PeerSpot reviewer
IT Test Lead at a tech services company with 10,001+ employees
Real User
We use it to create scripts. It supports a range of technologies, including SAP.

What is most valuable?

The most valuable features are the ease of using it to create scripts and the broad number of technologies supported, including apps, SAP, and everything on the web.

How has it helped my organization?

It enables us to really reproduce what users are doing in the application, not only as a single button or web service, but in the whole application. This helps us anticipate performance issues in production.

What needs improvement?

  • Licenses are too expensive in general.
  • They should remove the location or worldwide licensing fee. It is a special fee that you need to pay when you want to use a LoadRunner controller installed in the UK when you're working from Spain.

What do I think about the stability of the solution?

It's quite stable.

Buyer's Guide
OpenText LoadRunner Professional
April 2024
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What do I think about the scalability of the solution?

It is scalable. The biggest we've done is 20,000, but I know it can be done bigger.

How are customer service and support?

I have not used technical support in the past two years. Previously, it was too thick and too heavy to deal with them. They asked a lot of questions without providing solutions.

How was the initial setup?

The initial setup was really straightforward. You just install, make a couple of tests, and everything is connected.

Which other solutions did I evaluate?

We also considered Neotys and SOASTA.

What other advice do I have?

My advice would be to use it.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
PeerSpot user
IT Administrator at a tech services company with 51-200 employees
Consultant
Cost effective performance validation tool

Valuable Features:

Powerful scripting tool to best record user actions programmatically. Flexible and versatile scripting engine to extend tests with success-failure checks, thus making testing more intelligent. Ramping of many concurrent users to make the most representative testing possible. Integration of external measurements in test scenario's. Extensive vendor documentation and help system included. Extensive experience and support on various fora, blogs and many other support resources. Good availability of expertise in the form of programmers and hardcore testers.

Room for Improvement:

Complexity. LoadRunner is not simple to learn by installing it and "doing it". Especially when using different data sources to do cross measurements of system performance. Performance testing with a tool like this requires planning and skilled resources. Fortunately these are easily acquired these days. 

Price. I've used LoadRunner for performance testing purposes for a number of years on various projects and I've always been impressed by the versatility and plain power of this testing tool. LoadRunner's scripting engine is very flexible and the fact that it's able to quickly and easily simulate hundreds of concurrent users makes it the performance testing tool of choice for years running. LR is constantly updated and improved to cope with a changing world.

Use of Solution:

10 years

Other Advice:

HP offers extensive documentation and support services to help its customer base. True, the product costs a few bucks more than the (open source) alternatives like Neoload, QA Load and others, but in my opinion you get a solid performance test in return (if properly executed of course).

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user733185 - PeerSpot reviewer
it_user733185Managing Partner with 51-200 employees
Vendor

Screw NeoLoad..useless tool. Stick with LoadRunner....and you will never go wrong.

See all 3 comments
Buyer's Guide
OpenText LoadRunner Professional
April 2024
Learn what your peers think about OpenText LoadRunner Professional. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,662 professionals have used our research since 2012.
it_user323586 - PeerSpot reviewer
Quality Assurance Analyst at a tech services company with 501-1,000 employees
Consultant
We're able to identify performance problems in the test environment before they occur in production. But while it's a mature tool, it doesn't provide integration with a monitoring tool.

What is most valuable?

I consider all features valuable (Load Generator, VuGen, Agent Process, Analysis), but Controller is the most valuable for me.

How has it helped my organization?

It's helped my organization to identify performance problems in the test environment before they occur in production.

What needs improvement?

It's a very mature tool. Still, if they provided integration with a monitoring tool it would be great.

For how long have I used the solution?

I've been using it for six years.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

No issues encountered.

How are customer service and technical support?

Customer Service:

4/5

Technical Support:

4/5

Which solution did I use previously and why did I switch?

I previously used MS VSTS and JMETER. I would recommend LoadRunner as it is user friendly and has support for many protocols.

How was the initial setup?

It was straightforward.

What about the implementation team?

Implementation was easy.

What's my experience with pricing, setup cost, and licensing?

Pricing is the only thing which make people think many times before purchasing this product.

Which other solutions did I evaluate?

No other options were evaluated.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4761 - PeerSpot reviewer
QA Expert at a tech services company with 51-200 employees
Consultant
Helps us prevent performance problems by detecting bottlenecks...

LOADRUNNER helps prevent performance problems by detecting bottlenecks before a system deployment or upgrade. HP LoadRunner performance testing software helps you test a broad range of applications.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user4401 - PeerSpot reviewer
it_user4401Developer at a transportation company with 1,001-5,000 employees
Vendor

I would like to add three more pros that LoadRunner has. First pro is that LoadRunner supports many protocols, and running a multiple protocol script can be easily done. Second pro is that the monitoring and analysis interface provided is very user friendly and easy to grasp. Third pro is that LoadRunner can work on several enterprise environments, thus providing wide applicability. What I don't like is that LoadRunner is expensive, from my point of view, and it's complicated for beginners.

it_user98394 - PeerSpot reviewer
Engineer at a tech company with 51-200 employees
Vendor
Analysis tool is of great value to me. Initial setup straightforward.

Valuable Features

Analysis tool

Improvements to My Organization

LoadRunner helped identify bottlenecks during the testing phase in several instances especially before launch of major projects.

Use of Solution

5 years

Deployment Issues

The load generators make use of all available NIC to send traffic. Some NICs on a machine were not configured for external access, hence causing http requests to fail.

Stability Issues

Occasionally it crashed when it had to crunch large amounts of data.

Customer Service and Technical Support

Customer Service: Very poorTechnical Support: Strictly ok
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free OpenText LoadRunner Professional Report and get advice and tips from experienced pros sharing their opinions.