Service Support Specialist at PRASA
Real User
Widely used internal integrated system; very good scalability
Pros and Cons
  • "Scalability and technical support."
  • "Not a very user friendly solution."

What is our primary use case?

Our HR system uses this solution as do many of our staff. We currently have over 3,000 users within the company and the company has a total of 15,000 employees. We have a vendor that carries out the majority of our maintenance and one or two internal people also involved in maintenance. The solution is used on a daily basis in the company. We're customers of Oracle and I'm a service support specialist. 

What is most valuable?

The scalability and the technical support that you get from Oracle are very valuable to us. 

What needs improvement?

The solution is not very user friendly and that could be improved. 

For how long have I used the solution?

I've been using this solution for five years. 

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Oracle SuperCluster
April 2024
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What do I think about the stability of the solution?

In terms of stability, the hardware of the solution is stable but on the software level we've had some problems. They deal with any issues very quickly. 

How was the initial setup?

The initial setup was quite complex and we used a system integrator to implement. I believe deployment took about three months. We've been using the solution for about five years and we're now planning a hardware update. 

What's my experience with pricing, setup cost, and licensing?

We pay an annual licensing fee but that's not my department. 

What other advice do I have?

It's important to realize that this is a big system for enterprise companies and not suitable for small business.

I would rate this product an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Consultant at a financial services firm with 1,001-5,000 employees
Real User
Top 20
Great performance and Technical support but cannot integrate with the newest version
Pros and Cons
  • "The performance is significantly improved, and the administration is easy because it is a single platform end-to-end."
  • "If they had an application that centralized the administration, not about the monitoring, but for the configuration, it would be better."

How has it helped my organization?

Regarding the performance between our old system and the new system, previously we were running the system with IBM, the quarterbacking was running in IBM, then we moved to the Oracle SuperCluster. 

The quarterbacking is from Oracle, the hardware and the database is also running on Oracle. 

We have seen that there is an improvement in performance. For example, end of the year in IBM, we were running almost twelve and a half hours, but when we moved to Oracle SuperCluster, after the first year it was running for only four hours. It went from twelve and a half hours to four hours.

The performance is significantly improved, and the administration is easy because it is a single platform end-to-end.

What is most valuable?

The features of Oracle SuperCluster are more common based. If you want to make any additional configuration or changes to the virtualization layer, it is commonly based.

What needs improvement?

We are not able to upgrade our SuperClass to the latest version, because this solution is more compatible with Oracle. We are not able to run any .NET-based applications and they cannot install Windows. 

The Oracle SuperCluster is specific to Oracle products. They can set up a convergence infrastructure so that you can run both applications, such as Java, non-Java, .NET, and Windows.

The features are limited and we are not able to upgrade this solution. We are not able to integrate our current version with the new, upgraded version.

If they had an application that centralized the administration, not about the monitoring, but for the configuration, it would be better.

We have heard that after the M8 was introduced a couple of years ago, there will be no production.

For how long have I used the solution?

I have been using this solution for four years.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This solution is scalable and performs well.

We can expand to our requirements because the storage can be expanded and also the computer with us can be expanded. It depends upon the free space available on the rack.

We can expand the rack to superclass a rack and populate what the requirements are regarding the compute, the storage, and we can connect between the two racks using the InfiniBand switches.

How are customer service and technical support?

The technical support is the best with any hardware issues.

Which solution did I use previously and why did I switch?

Previously we used X-Beta. Oracle created a specific product database and not the applications. As Oracle SuperCluster, we can run applications and databases in a single infrastructure.

How was the initial setup?

The deployment model was on-premises.

What other advice do I have?

I would rate this solution a seven out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Oracle SuperCluster
April 2024
Learn what your peers think about Oracle SuperCluster. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Enterprise Server & Storage/Backup Engineer at a financial services firm with 5,001-10,000 employees
Real User
The Exadata Storage appliance, optimized for database queries, is key for us
Pros and Cons
  • "A valuable feature is the Exadata Storage appliance, optimized for database queries."
  • "I would like to see control domain and zone management via a management console, similar to that of OVM."

What is our primary use case?

Our primary use case is as a converged infrastructure for the core database.

How has it helped my organization?

It has encouraged a simple and systematic capacity upgrade.

What is most valuable?

A valuable feature is the Exadata Storage appliance, optimized for database queries.

What needs improvement?

I would like to see control domain and zone management via a management console, similar to that of OVM.

For how long have I used the solution?

Three to five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Systems Administrator at a government with 501-1,000 employees
Real User
Can be fast but we're not getting reliability or stability
Pros and Cons
  • "Our primary use case is for E-Business Suite applications the applications for the government, and most of the applications that use an HCM."
  • "It's not working as we expected. We thought it would be fast and reliable but we are not getting the reliability. It's not stable."

What is our primary use case?

Our primary use case is for E-Business Suite applications, the applications for the government, and most of the applications that use an HCM.

What is most valuable?

I wouldn't say there is anything good about it because since it was deployed we have been having issues with the cluster.

It's not working as we expected. We thought it would be fast and reliable but we are not getting the reliability. It's not stable. It could be an issue with the network or configuration. 

For how long have I used the solution?

I have been using SuperCluster for just over a year. 

What do I think about the scalability of the solution?

It's partially scalable. We have less than 20 users using this solution.

How are customer service and technical support?

Their support is 50/50. Neither good nor bad. 

Which solution did I use previously and why did I switch?

We previously used IBM. We decided to switch because of our implementers. 

How was the initial setup?

The setup was complex. 

We've also changed the network to Cisco. Maybe it's a problem with the compatibility. 

It took around six months to set up.

What about the implementation team?

We used a consultant for the deployment. All of the maintenance is done by Oracle. 

What's my experience with pricing, setup cost, and licensing?

It is very expensive. 

What other advice do I have?

My advice to someone considering this solution is to do your homework before switching to this solution. Look at what the solution offers, look at the licensing because we might think that doing the Oracle SuperCluster would actually reduce the licensing. It is not like that. 

The staff should also know what kind of issues to expect so as to be able to actually work with them to be able to work with the SuperCluster. The staff should be trained to identify issues. 

I would rate SuperCluster a six out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user