Wallace Hugh - PeerSpot reviewer
VP of Data and Analytics at a tech services company with 201-500 employees
Real User
Top 5Leaderboard
Works seamlessly with good en-to-end capabilities and the capability to scale
Pros and Cons
  • "The solution offers very good end-to-end capabilities."
  • "The workflow could be improved."

What is our primary use case?

This solution is used more for the analytics available on the platform.

The main use was for a COVID-19 White House initiative that was handled by the Vice President, Michael Pence.

How has it helped my organization?

It has been the platform for end to end data processing, manipulations, and reporting, greatly improved org's data reporting effort.

What is most valuable?

The solution offers very good end-to-end capabilities. 

It works very seamlessly. Behind the scenes, the workflow is pretty decent.

The stability is good.

The product can scale.

Technical support is very good.

What needs improvement?

The workflow could be improved. Although it works rather seamlessly, the workflow too complicated sometimes. Maybe they can reduce the complexity of the workflow. It could be more modularized in the future.

The performance of the engine could be better.

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For how long have I used the solution?

I've been using the solution for three years or so.

What do I think about the stability of the solution?

The solution is pretty stable. There are no bugs or glitches. However, the performance could be a bit better.

What do I think about the scalability of the solution?

The solution can scale well. If a company needs to expand, it can do so pretty easily.

How are customer service and support?

The solution has pretty good technical support. They are helpful and responsive and we have been satisfied with their services so far.

How would you rate customer service and support?

Positive

What about the implementation team?

As implementors, we can deploy the solution for our clients. We don't need the assistance of consultants.

What other advice do I have?

We're implementors.

There are still place the solution can have room to improve, we've been mostly quite happy with it. I would rate the product at a nine out of ten.

I'd advise a company considering the solution gets a technical consultant for the platform. They also have sales training on their website. The modules range from simple to complex. You can do some pretty good self-training with your team if you need to.  

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Data Engineer at a manufacturing company with 10,001+ employees
Real User
Top 20Leaderboard
Helps business users easily draw up their own models and use cases from data
Pros and Cons
  • "The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case."
  • "If you want to create new models on specific data sets, computing that is quite costly."

What is our primary use case?

We use Palantir Foundry for data engineering and self-service tools. Palantir is a great service tool for business users who don't have the necessary IT skills. It helps them to easily draw up their own models and use cases with data by simply using Palantir's drag and drop tool. 

It's a great tool for us to say, "Here's your data. You can play around it, build models with it, aggregate tables, and check everything on your own." It's a self-service tool.

It's deployed on cloud. The cloud provider is AWS.

Over 300 people are using this solution in my organization. It's used on a daily basis.

What is most valuable?

The ease of use is my favorite feature. We're able to build different models and projects or combine different projects to build one use case. We can put health checks into place, which is advantageous to my company.

What needs improvement?

Computing is very expensive. If you want to create new models on specific data sets, computing that is quite costly.

Python's current setup within Palantir is very limiting. I would like to have more freedom to use Python without limitations.

For how long have I used the solution?

I have used Palantir Foundry for almost two years.

What do I think about the stability of the solution?

It's a very stable tool. If you're a business person instead of an IT person and you just want to develop use cases, it's a good tool for you.

What do I think about the scalability of the solution?

It's scalable because of computation, which is quite costly.

Which solution did I use previously and why did I switch?

I work with SAP and AWS. The main difference is that Palantir is an easy platform to use. You don't need a lot of skills or training compared to SAP. Palantir has tutorials for how to use the platform. Anybody can use it.

How was the initial setup?

Setup is straightforward.

I would rate the setup as 3.5 out of 5.

What about the implementation team?

Deployment was done in-house.

What's my experience with pricing, setup cost, and licensing?

It's expensive.

What other advice do I have?

I would rate this solution as eight out of ten. 

My advice is to look at your use case and data. First, who is using the data? Is it a person in finance who doesn't know anything about IT? Is it a person with an IT background? You have to establish those things first. Is this to enable someone with a technical background or is this to enable someone with a non-technical background? Is the data structured or unstructured? What is it going to be used for? Palantir works best with structured data.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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Palantir Foundry
April 2024
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Sr Consultant at a consultancy with 501-1,000 employees
Consultant
Useful for preventative maintenance of physical utility assets but is very time-consuming to get to a functional point
Pros and Cons
  • "The virtualization tool is useful."
  • "It requires a lot of manual work and is very time-consuming to get to a functional point."

What is our primary use case?

We used it for a utility company for preventative maintenance of physical utility assets such as poles, electrical wires and transformers.

What is most valuable?

The virtualization tool is useful.

What needs improvement?

Palantir Foundry is marketed as an auto-magical tool that can take over your existing system via artificial intelligence and build the building blocks for it. But it requires a lot of manual work and is very time-consuming to get to a functional point. Therefore, the setup of the system needs to be improved.

For how long have I used the solution?

We have been using this solution for about eight months, and it is deployed on AWS Cloud.

What do I think about the stability of the solution?

The stability is promising, but it's oversold. I think their marketing is better than the actual product, and other solutions probably work better with more architecture. The solution is a bit underwhelming.

What do I think about the scalability of the solution?

Scalability is limited because it's based on how you set it up. If you don't set it up properly, it's a house of cards that can crumble. You need to put in a lot of effort to create the ontology layer, so if that's not well done, then it's not scalable. If it's well done, then it's scalable.

An issue is that it's very costly to scale because if you house the data in the cloud, there are huge costs. So, the scalability is limited by certain factors. For example, we have approximately 400 to 500 users using this solution. So, we require at least 50 people for deployment, and then the end users can build their custom solutions based on it.

How are customer service and support?

The customer support is not that great.

Which solution did I use previously and why did I switch?

We've used other visualization tools, and some of our competitors are solutions like Tableau and Power BI. However, we chose Palantir Foundry because other visualization tools are costly and more engineer-driven. Palantir Foundry enables them to disseminate the information to more people and have more people use the viewer. I believe the reason was mainly cost reduction.

How was the initial setup?

A whole team was involved in the implementation, and the ontology team was in charge of setting up the building blocks. So with this tool, you have to create an ontology layer. A different team created the ontology layer, and they hadn't finished by the time we needed the tool. So the ontology team brings the data from existing systems into the new system and then creates all the naming nomenclature. Then, via the naming nomenclature, other people can use it and build upon it. So Palantir Foundry can become a single source of information for all the users.

I believe the implementation was around a two-and-a-half-year project, but that's in the context of a large enterprise. This is because it is not just one person using the tool. It's a massive enterprise, so it takes two to three years to implement the tool for a large enterprise with a lot of data. Deployment takes a few months. We utilized our employees and some Palantir consultants for the deployment.

What was our ROI?

The return on investment is the efficiency improvement at the end user level, not at the business or IT level. It is costly in the long run at the IT level and difficult to calculate the return on investment at the IT level. But at the business level, I believe there is a return on investment, but it's hard to quantify. I was involved in a risk-related project that was not driven by ROI, so I don't have exact figures on the ROI.

What other advice do I have?

I rate this solution a six out of ten. Regarding advice, I would recommend being vigilant and careful to understand the work required to get to usability. The solution creates a pretty picture of your data if you know how to build the building blocks, but it requires a lot of effort to get there. Everything is predicated on how to bring the data over to Palantir Foundry, so it is essential to watch for the hidden cost of implementation. There are labour costs and other technical costs. So, in addition to licensing, it requires hiring many people and getting technology to bring the data over. Foundry will not tell you about the hidden costs, and you will have to uncover them yourself.

Features that could be added in the next release are additional integration like SharePoint integration, integration with other systems and better workflows for notifications. But, the main challenge for us was the SharePoint integration. They released a better version, but it wasn't working, and we ended up abandoning it.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Associate - Inhouse Consulting at a pharma/biotech company with 10,001+ employees
Real User
User-friendly, good automation, and allows you to do a better job of data governance
Pros and Cons
  • "The interface is really user-friendly."
  • "They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."

What is our primary use case?

We use this solution for everything, including sales. One of our use cases is performing machine learning to gives us an understanding of customer behavior, and which message should be used to target different customers.

What is most valuable?

The interface is really user-friendly.

This product allows you to do a better data governance job. For example, it will show you data along with information that explains what it is about and what columns it comes from. It will also allow you to give row-level access to different people, which is important in a corporate setting because restricting access to certain datasets is important.

The built-in automation makes tasks easier.

This solution allows you to do an extensive analysis that cannot be done on a personal computer, or even an on-premises server because of the computational effort that is required. It is enormous. 

What needs improvement?

They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure.

There are some issues with scalability because when we are using a really large dataset, the system is rather slow.

The performance can be improved. It would make our life a lot easier if it were as fast as Google Cloud. The GCP is unmatchable in terms of the speed at the moment.

From a user perspective, it would be nice to have a preview of what the data is looking like. As it is now, you can see the schema but not the actual data. For example, they can see the different columns but they don't know what's there. If they could inspect the first few hundred columns of data then they would have an idea of what they are dealing with.

For how long have I used the solution?

I have been using Palantir Foundry for the past two years.

What do I think about the scalability of the solution?

This solution is scalable to an extent. Because we have to rely on different cloud providers, the performance when scaling depends on your negotiations with the providers. If there is enough bandwidth then it works fine but if not, it tends to get quite slow at times.

How are customer service and technical support?

Technical support is okay.

What other advice do I have?

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Manager at freelancer
Real User
Top 20Leaderboard
A user-friendly one-stop shop but unfortunately quite expensive
Pros and Cons
  • "Encapsulates all the components without the requirement to integrate or check compatibility."
  • "Cost of this solution is quite high."

What is our primary use case?

This is a data integration tool with multiple components that link to multiple sources to create repositories, transform data and make it available for dashboards or management purposes. We're based in the UAE and I'm a senior manager, customer and user of this solution. 

What is most valuable?

This product has all the various components for getting data, transforming it and visually creating the dashboards without the need to integrate things and no need to check the compatibility. It's user-friendly and a one-stop shop, where you can do everything. 

What needs improvement?

The one area where improvement could be made is the cost of the solution which is quite expensive. 

For how long have I used the solution?

I've been using this solution for two years. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

The solution is easily scalable. 

How are customer service and support?

 The technical support is very good and they respond quickly. 

What other advice do I have?

If you plan to use this solution it's important to be aware of data engineering and data visualization concepts. 

I haven't had sufficient experience with this solution so for now I rate it six out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palantir Foundry Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Palantir Foundry Report and get advice and tips from experienced pros sharing their opinions.