We performed a comparison between New Relic and Palantir Foundry based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."New Relic has helped us in terms of the optimizing our print and loading times."
"New Relic's dashboard is nice, and it's reliable. It's also compatible with many services, especially Java and the Python ecosystem."
"End-user Synthetics and monitoring are very good."
"It has helped us maintain a much higher uptime than we had previously."
"They have baseline level alerting."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"We are able to drill down and see what is going on in the system."
"Great features available in one tool."
"It's scalable."
"It is easy to map out a workflow and run trigger-based scripts without having to deploy to another server."
"The data lineage is great."
"The interface is really user-friendly."
"Encapsulates all the components without the requirement to integrate or check compatibility."
"The solution offers very good end-to-end capabilities."
"The security is also excellent. It's highly granular, so the admins have a high degree of control, and there are many levels of security. That worked well. You won't have an EDC unless you put everything onto the platform because it is its own isolated thing."
"I would like to see the company implement the AI auto-baseline feature which Dynatrace has."
"New Relic APM is a good tool, and it has a database of failures, but it could use a list of customer-specific failures. New Relic APM should be able to give my company advanced analytics through AI."
"Documentation could be improved in New Relic APM, so users would have more clarity on configuring the dashboard. If New Relic gave better guidelines, users would find it easier to understand the metrics and features of New Relic APM. Another area for improvement is integration with Kubernetes. Currently, the process isn't user-friendly. It's challenging and lacks documentation for users to understand how to integrate New Relic APM with Kubernetes quickly. With multiple levels of Kubernetes dockers and other DBs on different clouds, it's tricky to gather all into New Relic APM on a single dashboard. What I'd like to see in the next version of New Relic APM is a single dashboard where you can easily view which applications fall under specific APMs. If there's a search feature where you can type in a keyword to find out if an APM is related to a particular application, that would be great."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"I would like to have storage monitoring. E.g., being able to monitor SANS, specifically protocols, like NFS and CIFS metrics."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"It gives you amazing statistics, but doesn’t give you enough information about what to do with the statistics."
"The data lineage was challenging. It's hard to track data from the sources as it moves through stages. Informatica EDC can easily capture and report it because it talks to the metadata. This is generated across those various staging points."
"It would be helpful to build applications based on Azure functions or web apps in Palantir Foundry."
"Cost of this solution is quite high."
"It requires a lot of manual work and is very time-consuming to get to a functional point."
"If you want to create new models on specific data sets, computing that is quite costly."
"Compared to other hyperscalers, Palantir Foundry is complex and not so user-intuitive."
"The workflow could be improved."
"They do not have a data center in Europe, and we have lots of personally identifiable information in our dataset that needs to be hosted by a third-party data center like Amazon or Microsoft Azure."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Palantir Foundry is ranked 5th in IT Operations Analytics with 13 reviews. New Relic is rated 8.6, while Palantir Foundry is rated 7.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Palantir Foundry writes "The data visualization is fantastic and the security is excellent". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Azure Monitor, whereas Palantir Foundry is most compared with Azure Data Factory, Palantir Gotham, SAP Data Services, AWS Glue and Alteryx Designer. See our New Relic vs. Palantir Foundry report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
