To help you find the best IT operations analytics solutions, IT Central Station ranked them based on hundreds of real user reviews, from our esteemed community of enterprise technology professionals. You'll find comparisons of pricing, performance, features, stability and many other criteria. Read below to find out what your peers have to say about IT operations analytics vendors such as Splunk, Evanios, ExtraHop, AppDynamics and others.
The total ranking of a product, represented by the bar length, is based on a weighted aggregate score.
The score is calculated as follows: The product with the highest count in each area gets the highest available score.
(20 points for Reviews; 16 points for Views, Comparisons, and Followers.)
Every other product gets assigned points based on its total in proportion to the #1 product in
that area. For example, if a product has 80% of the number of reviews compared to the product
with the most reviews then the product's score for reviews would be 20% (weighting factor) *
80% = 16. For Average Rating, the maximum score is 32 points awarded linearly based on our
rating scale of 1-10. If a product has fewer than ten reviews, the point contribution
for Average Rating is reduced (one-third reduction in points for products with 5-9 reviews;
two-thirds reduction for products with fewer than five reviews). Reviews that are more than 24 months old,
as well as those written by resellers, are completely excluded from the ranking algorithm.
If you talk about the Application Analytics, we have different systems, all kinds of integrations from the application space, I have so many systems to integrate. For business transactions, I have more than 20-25 systems. Without getting these analytics, where there are bottlenecks in the system, and where I see an issue, it's very difficult to track and debug.... more»
In the Business iQ, I don't know how much they’re trying to grab it, but we want to see more of the transaction, each and every area, from the users’ perspective to the end of the transaction, from the user to the network. There could be situations where the user is sitting in some other region, trying to access a system that is located in US data centres; there... more»
We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side. So, it's mainly used to measure the availability and to check... more»
Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching issues alerting the team proactively that there is an issue.
There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or... more»
The ability to view all of these different logs, then drilling down into specific times or into specific data sources, has proved to be the greatest aspect in decreasing our troubleshooting overhead time. The added security has proven... more»
Splunk has helped our organization mainly on our increased use of the security side. We use Splunk to monitor all machine logins (both successful and unsuccessful) and actions taken on those machines under each user. We have set up some... more»
Splunk has continually been increasing its features and also expanding and perfecting its core functionality. I would like to see it to continue to improve its predictive analytics and machine learning tools. It is not to be said that they... more»
Our previous event management solution had a complicated implementation (and thus required a good bit of historical knowledge to support) and was unstable. Evanios is much easier to understand once given a brief overview of the product. It's... more»
As with any new software implementation, during the integration we found a couple of minor issues when integrating certain products (such as SCOM). However, each time this happened Evanios was very quick to identify the bug we were seeing,... more»
The ability to quickly develop applications which reliably process very large volumes of time series sensor data with low latency is a critical need for us. Although, there is a rich and growing set of available tool kits that provide... more»
The product has enabled us to create solutions to client problems that would have either been impossible or very expensive/difficult using other technologies. It allows us to focus on the business logic for the applications rather than the... more»
I’d like to see a tool kit specifically targeted at incremental machine learning. It’s already great for scoring previously trained models, but dynamically updating models is currently more of a 'grow your own' kind of thing. It might also be... more»
The Evanios rules engine is the most valuable piece. Setting up rules is very easy, super fun and packs a lot of power when it comes to business logic and alert processing logic. They help us train the product to adapt and work in our complex... more»
Evanios has helped us reduce our incident count by about 60% in just three months into implementation. We are seeing great ROI right from the first month. Our Ops were processing about 5000 alerts a day and now with Evanios its in a few... more»
The product could be improved in providing ROI reports and reports on effectiveness of correlation etc. Rest its a rock star product and can bring value in any kind of environment where operations teams are dealing with alert fatigue.
Splunk can be seen as a huge box that allows the storage of all sorts of logs. This allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or... more»
Splunk helped reduce development cost since it provides free applications on Splunkbase that can save a huge amount of time and effort. It also gave us the ability to dig into logs to find not just one needle but many needles in the haystack... more»
We are more on end-user monitoring, so it helps us to find out each and every page, do the analytics on the pages, the user experience; correlate that information with the real-time experience of the user. Though, there are some things we... more»
We just started using it, so we are just trying to find out where the problems are, and we're trying to fix them, even before the user complains. We just started using this product in the last six months. We have started implementing more and... more»
I would like to see improvements with the dashboards. Dashboards and reports is where we see a lot of lag. If that can be improved, it would be good. The expectation from our side is mostly with the dashboards and reports. I'm not sure... more»
MTTR is drastically reduced, because the developers and other IT support staff have instant access to log events. People costs are saved by not having to involve the domain developers from multiple teams, when tracing a problem that spans... more»
Official training, even CBT, is expensive so not many people are able to get certified. This leads/causes the users to make use of the most basic functionality only. It is a challenge to manage the environment in such a way, that one’s log,... more»
There are too many features to list, but here are a few: * Schema on the fly * Ease of on-boarding data * Machine learning * Apps or Splunk base. * Great list of apps to use and also build upon once you learn more about how Splunk works. * We... more»
* We can do things in minutes instead of days. * We solve issues which we could not before since we have the data. * We can quickly search for almost anything across many log sources in seconds * Teams have the dashboards or alerts that they... more»
The GUI can be improved to include some of the capabilities that other BI solutions have. Basically, the layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code.... more»
The main thing is that you can use the tool to visually see the transactions happening; figure out the bottlenecks quickly; and the ability to drill down from a high level and go down to the details and figure out where bottlenecks are.
Our architecture is very complicated. We're an e-commerce company, so we have a lot of integrations, a lot of server types, all kinds of server types. What AppDynamics lets you do is see all of it at a high level and then drill down to each... more»
Splunk has a single purpose in life: ingest machine data and help analyze and visualize that data. The breadth of the data sources that Splunk can ingest data from is broad and deep and it does an exemplary job at handling structured data. It... more»
Imagine a single application with 17 application servers and dozens of log files per server that rotate as often as once per hour. How do you track and analyze anomalies in those log files with the ability to go back and correlate data for... more»
Deploying Splunk as scale is not easy. It requires a significant amount of relatively complex architecture once you push past the single server instance. Breaking out your search and indexing layer requires someone with Splunk experience.... more»
I would like to see Splunk improve its posture as a production operations tool. This means that searches, alerts, dashboards, and additional configurations that I use should have a production migration process. Therefore, I can know if my... more»
It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments. There's unbelievable capability around wired data analysis; analyzing unstructured data at a sizzling rate,... more»
Must-have tool for advanced network/enterprise operation centers to fill in the performance gaps that host based and network performance management solutions leave. Provides the ability to execute systems and application management without... more»
Additional out-of-the-box solutions and use cases would be nice. This is less a product improvement as opposed to aligning this powerful solution to common and uncommon industry use cases in order to become more vertically aligned. The... more»
For a long period of time we analyzed logs, traffic, something like tcpdump. Splunk UBA is useful for fraud detection and for detection of APTs, advanced persistent threats. It's really important for our business because I work a PSP, a... more»
In the next release of Splunk, I think the machine learning should be emphasized. Now, it's really important to analyze Big Data, data mining. A SIEM solution, like Splunk, needs an improved data mining solution, artificial intelligence.... more»
* Splunk delivers a holistic view of an application (the big picture). * Splunk provides immediate visibility into key business metrics and new business insights that deliver immediate value. * Significant reduction in... more»
Maintainability of a single pane of glass for a NOC must be easy and not cause downtime. Deduplication, ease of use and software-less interface integration with ServiceNow makes it easy for teams to use the product.
* System information and status (easy to read for all levels of IT) * Clearer instructions on setting up alert notifications to support staff in the event of an issue with product: There are some instructions on their support site but I'm... more»
Cluster management can only be done via a command line. I would like them to add some GUI options for that. Permissions are not very flexible, so it would be nice to have more granular options, such as double factor authentication. The... more»
There are too many features to list, but here are a few: * Schema on the fly * Ease of onboarding data * Machine learning * Apps or Splunkbase. * Great list of apps to use and build upon once you learn more about how Splunk is easy to learn... more»
* We can do things in minutes instead of days. * We solve issues that we previously could not since we now have the data. * We can quickly search for almost anything across many log sources in seconds. * Teams have the dashboards or alerts... more»
The GUI could be improved to include some of the capabilities that other BI solutions have. The layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code. Over the... more»
Better directions on search head clusters. A lot of the documentation that I saw was either old or out of date. I believe I ended up doing a lot of searching and ended up not completing the feature. I opted out of creating a search head cluster.
Dynamic 9 years of IT career, reflecting progressive experience and performance in the computer and Internet industries. Specialized in providing cutting-edge solutions to traditional Security issues; establishing strategic ideas in various domains and demonstrating self-motivation, creativity,... more>>
· Splunk Trust Most Valued Player 2018
· Splunk Certified User, Splunk Certified Power User, Splunk Certified Admin
· Splunk Accredited Sales Rep I & II, Splunk Accredited IT & App Sales Rep, Splunk Accredited Sales Engineer I, II & III
· Among Top... more>>
Not sure which IT Operations Analytics solution is right for you?Download our free IT Operations Analytics Report and find out what your peers are saying about Splunk, Evanios, ExtraHop Networks, and more!