Find out what your peers are saying about Splunk, Evanios, ExtraHop Networks and others in IT Operations Analytics.
278,683 professionals have used our research since 2012.
Find out what your peers are saying about Splunk, Evanios, ExtraHop Networks and others in IT Operations Analytics.
278,683 professionals have used our research since 2012.
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Best IT Operations Analytics Vendors & Solutions

Read reviews of IT Operations Analytics that are trending in the IT Central Station community:
Your trust is our top concern, so companies can't alter or remove reviews.
Consultant
Sos Architect at a tech company
Jan 04 2017

What is most valuable?

If you talk about the Application Analytics, we have different systems, all kinds of integrations from the application space, I have so many systems to integrate. For business transactions, I have more than 20-25 systems. Without getting these analytics, where there are bottlenecks in the system, and where I see an issue, it's very difficult to track and debug.... more»

What needs improvement?

In the Business iQ, I don't know how much they’re trying to grab it, but we want to see more of the transaction, each and every area, from the users’ perspective to the end of the transaction, from the user to the network. There could be situations where the user is sitting in some other region, trying to access a system that is located in US data centres; there... more»
Catchpoint
Vendor
Enterprise Monitoring Service Manager at a tech vendor with 1,001-5,000 employees
Mar 18 2018

What is most valuable?

We really need the API monitoring, as well as client side session monitoring, the global synthetic monitoring, to track the availability of the systems from the customer side. So, it's mainly used to measure the availability and to check... more»

How has it helped my organization?

Catchpoint is actually catching issues before customers see them, since it's checking the sites every five minutes or even every minute, via the APIs. So, it's catching issues alerting the team proactively that there is an issue.

What needs improvement?

There are lots of areas. One is, if we need to do performance analysis, we have to click too many times. For example, if there is an issue that is caught by Catchpoint, we need to understand what the error is and at which step it failed, or... more»
Find out what your peers are saying about Splunk, Evanios, ExtraHop Networks and others in IT Operations Analytics.
278,683 professionals have used our research since 2012.
Splunk
Real User
Infrastructure Engineer at Zirous, Inc.
Jan 17 2018

What is most valuable?

The ability to view all of these different logs, then drilling down into specific times or into specific data sources, has proved to be the greatest aspect in decreasing our troubleshooting overhead time. The added security has proven... more»

How has it helped my organization?

Splunk has helped our organization mainly on our increased use of the security side. We use Splunk to monitor all machine logins (both successful and unsuccessful) and actions taken on those machines under each user. We have set up some... more»

What needs improvement?

Splunk has continually been increasing its features and also expanding and perfecting its core functionality. I would like to see it to continue to improve its predictive analytics and machine learning tools. It is not to be said that they... more»
Evanios
Real User
User at a consultancy with 1,001-5,000 employees
Jan 25 2017

What is most valuable?

* Flexibility * Ease of use * Integration with ServiceNow * Willingness of Evanios to work with us and develop solutions for products we use that they did not already have an integration for

How has it helped my organization?

Our previous event management solution had a complicated implementation (and thus required a good bit of historical knowledge to support) and was unstable. Evanios is much easier to understand once given a brief overview of the product. It's... more»

What needs improvement?

As with any new software implementation, during the integration we found a couple of minor issues when integrating certain products (such as SCOM). However, each time this happened Evanios was very quick to identify the bug we were seeing,... more»
Real User
President
Jul 15 2017

What is most valuable?

The ability to quickly develop applications which reliably process very large volumes of time series sensor data with low latency is a critical need for us. Although, there is a rich and growing set of available tool kits that provide... more»

How has it helped my organization?

The product has enabled us to create solutions to client problems that would have either been impossible or very expensive/difficult using other technologies. It allows us to focus on the business logic for the applications rather than the... more»

What needs improvement?

I’d like to see a tool kit specifically targeted at incremental machine learning. It’s already great for scoring previously trained models, but dynamically updating models is currently more of a 'grow your own' kind of thing. It might also be... more»
Evanios
Real User
Sr Architect at a media company with 10,001+ employees
Feb 26 2018

What is most valuable?

The Evanios rules engine is the most valuable piece. Setting up rules is very easy, super fun and packs a lot of power when it comes to business logic and alert processing logic. They help us train the product to adapt and work in our complex... more»

How has it helped my organization?

Evanios has helped us reduce our incident count by about 60% in just three months into implementation. We are seeing great ROI right from the first month. Our Ops were processing about 5000 alerts a day and now with Evanios its in a few... more»

What needs improvement?

The product could be improved in providing ROI reports and reports on effectiveness of correlation etc. Rest its a rock star product and can bring value in any kind of environment where operations teams are dealing with alert fatigue.
Splunk
Real User
Lead Splunk Architect at a financial services firm with 10,001+ employees
Jun 25 2017

What is most valuable?

Splunk can be seen as a huge box that allows the storage of all sorts of logs. This allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or... more»

How has it helped my organization?

Splunk helped reduce development cost since it provides free applications on Splunkbase that can save a huge amount of time and effort. It also gave us the ability to dig into logs to find not just one needle but many needles in the haystack... more»

What needs improvement?

Adding custom visualization in Splunk has been improved over the years but can still be made better by integrating more and more JavaScript visualization sources.
Real User
System Administrator at a tech services company with 1,001-5,000 employees
Dec 15 2016

What is most valuable?

We are more on end-user monitoring, so it helps us to find out each and every page, do the analytics on the pages, the user experience; correlate that information with the real-time experience of the user. Though, there are some things we... more»

How has it helped my organization?

We just started using it, so we are just trying to find out where the problems are, and we're trying to fix them, even before the user complains. We just started using this product in the last six months. We have started implementing more and... more»

What needs improvement?

I would like to see improvements with the dashboards. Dashboards and reports is where we see a lot of lag. If that can be improved, it would be good. The expectation from our side is mostly with the dashboards and reports. I'm not sure... more»
Splunk
Real User
Foundation Technology Specialist at a insurance company with 1,001-5,000 employees
May 26 2017

What is most valuable?

The ability to rapidly diagnose problems in production and non-production, across hundreds of log files, is the most valuable feature.

How has it helped my organization?

MTTR is drastically reduced, because the developers and other IT support staff have instant access to log events. People costs are saved by not having to involve the domain developers from multiple teams, when tracing a problem that spans... more»

What needs improvement?

Official training, even CBT, is expensive so not many people are able to get certified. This leads/causes the users to make use of the most basic functionality only. It is a challenge to manage the environment in such a way, that one’s log,... more»
Splunk
Real User
Security Architect at a energy/utilities company with 1,001-5,000 employees
Jul 26 2017

What is most valuable?

There are too many features to list, but here are a few: * Schema on the fly * Ease of on-boarding data * Machine learning * Apps or Splunk base. * Great list of apps to use and also build upon once you learn more about how Splunk works. * We... more»

How has it helped my organization?

* We can do things in minutes instead of days. * We solve issues which we could not before since we have the data. * We can quickly search for almost anything across many log sources in seconds * Teams have the dashboards or alerts that they... more»

What needs improvement?

The GUI can be improved to include some of the capabilities that other BI solutions have. Basically, the layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code.... more»
Real User
Senior Engineering Manager at a photography company with 1,001-5,000 employees
Dec 12 2016

What is most valuable?

The main thing is that you can use the tool to visually see the transactions happening; figure out the bottlenecks quickly; and the ability to drill down from a high level and go down to the details and figure out where bottlenecks are.

How has it helped my organization?

Our architecture is very complicated. We're an e-commerce company, so we have a lot of integrations, a lot of server types, all kinds of server types. What AppDynamics lets you do is see all of it at a high level and then drill down to each... more»

What needs improvement?

If you want to complete the picture of monitoring applications, I think AppDynamics should invest more in client-side monitoring. That includes having smart plugins to figure out if you have issues, and JavaScript running, and things like... more»
Splunk
Real User
Engineer, Infrastructure Applications at a healthcare company with 1,001-5,000 employees
Jun 05 2017

What is most valuable?

Splunk has a single purpose in life: ingest machine data and help analyze and visualize that data. The breadth of the data sources that Splunk can ingest data from is broad and deep and it does an exemplary job at handling structured data. It... more»

How has it helped my organization?

Imagine a single application with 17 application servers and dozens of log files per server that rotate as often as once per hour. How do you track and analyze anomalies in those log files with the ability to go back and correlate data for... more»

What needs improvement?

Deploying Splunk as scale is not easy. It requires a significant amount of relatively complex architecture once you push past the single server instance. Breaking out your search and indexing layer requires someone with Splunk experience.... more»
Splunk
Real User
Application Engineer at a financial services firm with 1,001-5,000 employees
Apr 25 2018

What is most valuable?

Low barrier to start searching with the ability to normalize data on the fly. I have also been able to take advantage of some of the more complex statistical capabilities when analyzing logs.

How has it helped my organization?

Before we analyzed required manual correlation of individual log files, and this was almost impossible to do. With Splunk, what was once almost impossible, is now unbelievably fast.

What needs improvement?

I would like to see Splunk improve its posture as a production operations tool. This means that searches, alerts, dashboards, and additional configurations that I use should have a production migration process. Therefore, I can know if my... more»
ExtraHop Networks
Real User
Vice President - Operations & Client Support with 51-200 employees
Apr 09 2018

What is most valuable?

It has a straightforward deployment and implementation model, even for extremely dynamic and complex network environments. There's unbelievable capability around wired data analysis; analyzing unstructured data at a sizzling rate,... more»

How has it helped my organization?

Must-have tool for advanced network/enterprise operation centers to fill in the performance gaps that host based and network performance management solutions leave. Provides the ability to execute systems and application management without... more»

What needs improvement?

Additional out-of-the-box solutions and use cases would be nice. This is less a product improvement as opposed to aligning this powerful solution to common and uncommon industry use cases in order to become more vertically aligned. The... more»
Splunk
Real User
Java Developer with 201-500 employees
Jun 05 2018

What is most valuable?

UBA, User Behavior Analytics.

How has it helped my organization?

For a long period of time we analyzed logs, traffic, something like tcpdump. Splunk UBA is useful for fraud detection and for detection of APTs, advanced persistent threats. It's really important for our business because I work a PSP, a... more»

What needs improvement?

In the next release of Splunk, I think the machine learning should be emphasized. Now, it's really important to analyze Big Data, data mining. A SIEM solution, like Splunk, needs an improved data mining solution, artificial intelligence.... more»
Splunk
Real User
Information Architect at a financial services firm with 1,001-5,000 employees
May 23 2017

What is most valuable?

* Splunk delivers a holistic view of an application (the big picture). * Splunk provides immediate visibility into key business metrics and new business insights that deliver immediate value. * Significant reduction in... more»

How has it helped my organization?

It is deployed to investigate, detect, respond, and prevent security incidents and threats by providing valuable context and visual insights to make faster and smarter security decisions.

What needs improvement?

We usually have to follow up with technical support on our open cases. Otherwise, Splunk listens to customers and is constantly incorporating their feedback in future releases.
Evanios
Real User
Infrastructure Engineer II (Monitoring) | Compute Services at a tech services company with 1,001-5,000 employees
Jan 25 2017

What is most valuable?

* The ability to change rules on the fly * The ease of the built-in, and creation of, integrations * The support of the product

How has it helped my organization?

Maintainability of a single pane of glass for a NOC must be easy and not cause downtime. Deduplication, ease of use and software-less interface integration with ServiceNow makes it easy for teams to use the product.

What needs improvement?

* System information and status (easy to read for all levels of IT) * Clearer instructions on setting up alert notifications to support staff in the event of an issue with product: There are some instructions on their support site but I'm... more»
Splunk
Real User
Senior IT Security Operations at a pharma/biotech company with 10,001+ employees
May 25 2017

What is most valuable?

* The speed of the search engine * All the types of data sources that you configure can be forwarded to Splunk. * The ease-of-use

How has it helped my organization?

The network department, for example, has improved its efficiency by 30%. Security relies on this for event correlation and alerts.

What needs improvement?

Cluster management can only be done via a command line. I would like them to add some GUI options for that. Permissions are not very flexible, so it would be nice to have more granular options, such as double factor authentication. The... more»
Splunk
Real User
Splunker at a tech services company
Apr 25 2018

What is most valuable?

There are too many features to list, but here are a few: * Schema on the fly * Ease of onboarding data * Machine learning * Apps or Splunkbase. * Great list of apps to use and build upon once you learn more about how Splunk is easy to learn... more»

How has it helped my organization?

* We can do things in minutes instead of days. * We solve issues that we previously could not since we now have the data. * We can quickly search for almost anything across many log sources in seconds. * Teams have the dashboards or alerts... more»

What needs improvement?

The GUI could be improved to include some of the capabilities that other BI solutions have. The layout is a little restrictive where you can’t resize all the panels to exactly how you would like them without tweaking some XML code. Over the... more»
Splunk
Real User
Owner with 1-10 employees
Jun 26 2017

What is most valuable?

Splunk's capability to receive any types of logs and index them is a very good feature. To get visibility from your network devices, servers, and security devices is a great feature.

How has it helped my organization?

The ability to see logs and correlate them using Splunk has greatly improved our organization's functionality with auditing and troubleshooting.

What needs improvement?

Better directions on search head clusters. A lot of the documentation that I saw was either old or out of date. I believe I ended up doing a lot of searching and ended up not completing the feature. I opted out of creating a search head cluster.
Find out what your peers are saying about Splunk, Evanios, ExtraHop Networks and others in IT Operations Analytics.
278,683 professionals have used our research since 2012.
25,169
Manager, Enterprise Risk Consulting
Dynamic 9 years of IT career, reflecting progressive experience and performance in the computer and Internet industries. Specialized in providing cutting-edge solutions to traditional Security issues; establishing strategic ideas in various domains and demonstrating self-motivation, creativity,... more>>
Reviewed Fortinet FortiSIEM (AccelOps): The product is a well rounded performer when it...
12
Technical Lead
· Splunk Trust Most Valued Player 2018 · Splunk Certified User, Splunk Certified Power User, Splunk Certified Admin · Splunk Accredited Sales Rep I & II, Splunk Accredited IT & App Sales Rep, Splunk Accredited Sales Engineer I, II & III · Among Top... more>>
64
Senior Consultant
Over 15 years developing, supporting and consulting with ITSM solutions. Specialties: ServiceNow, xMatters, Remedy ARS & ITSM, RKM, BMC SDE, ITIL

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