PeerSpot user
Consultant at a aerospace/defense firm with 501-1,000 employees
Consultant
An excellent firewall with an easy setup and good stability
Pros and Cons
  • "The initial setup was straightforward. It's quite easy. Deployment took one to two weeks."
  • "It's not so easy to set up a test environment, because it's not so easy to get the test license. The vendor only gives you 90 days for a test license; it's a tough license to get."

What is our primary use case?

We primarily use the solution as a firewall.

What needs improvement?

It's not so easy to set up a test environment because it's not so easy to get the test license.

The vendor only gives you 90 days for a test license; it's a tough license to get.

For how long have I used the solution?

I've been using the solution for two to three years.

What do I think about the stability of the solution?

The stability of the solution is quite good.

Buyer's Guide
Palo Alto Networks Advanced Threat Prevention
April 2024
Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
770,458 professionals have used our research since 2012.

What do I think about the scalability of the solution?

So far, scalability is okay, but you don't really need too much scalability in a firewall solution.

How are customer service and support?

Technical support is good. We do get some support from the reseller.

Which solution did I use previously and why did I switch?

We do have other solutions that we run in parallel, but it isn't like we had one solution and then we switched to Palo Alto.

How was the initial setup?

The initial setup was straightforward. It's quite easy. Deployment took one to two weeks.

What's my experience with pricing, setup cost, and licensing?

The pricing is a bit higher than the competition, but it's okay. The cost seems cheaper than Cisco's Firepower.

What other advice do I have?

We use the on-premises deployment model.

The solution is very good, especially compared to other solutions. I would rate it nine out of ten. It also offers re-instruction detection and prevention software, which we also use in conjunction with the Threat Prevention solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Managing Director at Network Alliance Technology Sdn Bhd
Reseller
Scalable, reliable, and good support
Pros and Cons
  • "The stability of Palo Alto Networks Threat Prevention is good."

    For how long have I used the solution?

    I have been using Palo Alto Networks Threat Prevention for approximately 10 years.

    What do I think about the stability of the solution?

    The stability of Palo Alto Networks Threat Prevention is good.

    What do I think about the scalability of the solution?

    I have found Palo Alto Networks Threat Prevention to be a scalable solution.

    How are customer service and support?

    The support from Palo Alto Networks Threat Prevention is good.

    What's my experience with pricing, setup cost, and licensing?

    Palo Alto Networks Threat Prevention could improve by having consistent pricing at system levels.

    What other advice do I have?

    My advice to others would be to use Palo Alto Networks Threat Prevention for the perimeter of the network.

    I rate Palo Alto Networks Threat Prevention a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer:
    PeerSpot user
    Buyer's Guide
    Palo Alto Networks Advanced Threat Prevention
    April 2024
    Learn what your peers think about Palo Alto Networks Advanced Threat Prevention. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
    770,458 professionals have used our research since 2012.
    Network Security administrator at a financial services firm with 5,001-10,000 employees
    Real User
    User-friendly, offers interesting features, has good URL filtering, and good threat prevention
    Pros and Cons
    • "The most valuable features are that it's user-friendly, has interesting features, URL filtering, and threat prevention."
    • "Palo Alto's maintenance needs to be improved."

    What is our primary use case?

    Our primary use cases for this solution is content fileting and threat prevention. 

    What is most valuable?

    The most valuable features are that it's:

    • User-friendly 
    • Has interesting features 
    • URL filtering 
    • Threat prevention. 

    What needs improvement?

    We use four Palo Alto solutions in stand-alone mode and but it's hard to use when I use it in Panorama. Palo Alto's maintenance needs to be improved. 

    For how long have I used the solution?

    I have been using this solution for a year and a half. 

    What do I think about the stability of the solution?

    Palo Alto is quite stable. It's better than Cisco. We've had many issues with Cisco and experienced many bugs. 

    How are customer service and technical support?

    We've contacted customer support. I would rate them a six out of ten. 

    How was the initial setup?

    The deployment was straightforward. It wasn't difficult for us. 

    What about the implementation team?

    We used a consultant for the deployment. They helped us to deploy the device. We were satisfied with their service. It's not as good as Cisco support. 

    What other advice do I have?

    I would recommend this solution. It's stable and doesn't have many bugs. 

    I would rate it an eight out of ten. 

    In order to make it a ten, they should improve their technical support. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Managing Director at Teceze
    MSP
    The malware protection feature saves us a lot of time
    Pros and Cons
    • "I find the malware protection very handy."
    • "I think they can use some improvement on FID."

    What is most valuable?

    I find the malware protection very handy. The solution has many features that save me time. 

    What needs improvement?

    I think they can use some improvement on FID. There are lots of false positives and those can be eradicated. Sometimes you can't identify a 10-year-old doc, but they can probably update those signatures and false positives, so it would be helpful and save us a lot of time. 

    For how long have I used the solution?

    I have been using the solution for five years now.

    What do I think about the stability of the solution?

    I think the stability can improve.

    How are customer service and technical support?

    We haven't used the technical support yet because we have our own team of experts.

    How was the initial setup?

    We used an expert to help us with the initial setup and installation.

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive solution and I would like to see a drop in price.

    What other advice do I have?

    On a scale of one to ten, I rate this solution a nine. In the next version, I would like to see a drop in price and more stability.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Information Security Officer at National Bank of Cambodia
    Real User
    Protects us from cyber attacks and malware
    Pros and Cons
    • "One of the most valuable features is the anti-malware protection."
    • "Right now we are focusing on email. If Palo Alto can increase the features related to email filtering and the new malware, it would help us protect our systems."

    What is our primary use case?

    We use the firewall in the network.

    How has it helped my organization?

    It protects us from cyber attacks.

    What is most valuable?

    One of the most valuable features is the anti-malware protection.

    What needs improvement?

    Right now we are focusing on email. If Palo Alto can increase the features related to email filtering and the new malware, it would help us protect our systems.

    For how long have I used the solution?

    One to three years.

    What do I think about the stability of the solution?

    I think the stability is better than Fortinet or Check Point

    What do I think about the scalability of the solution?

    The scalability is there, for an enterprise network or a big company. It's good. It can support many endpoints and servers. We have over 2,000 users, most of them are end-users.

    How are customer service and technical support?

    Technical support is good. There are no problems with it.

    Which solution did I use previously and why did I switch?

    Before, we used Fortinet and Check Point.

    How was the initial setup?

    The setup is neither complex nor easy. We worked with the vendor and they have more experience than us. For the PoC they did the configuration for us and we were able to learn from them.

    Our deployment took about two months.

    What's my experience with pricing, setup cost, and licensing?

    It's not too expensive. It's a more powerful tool for IT companies that need a next-generation tool.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Module Lead
    Real User
    A stable product that can alert you quickly to firewall threats

    What is most valuable?

    Its Wi-Fi feature actually attracted me a lot. Also, sandboxing can be done.

    How has it helped my organization?

    Basically, on the server side, it alerts me to threats. We are working to begin reporting on this. It affects me a lot. 

    What needs improvement?

    Some bugs, which will be rectified by Palo Alto in the next update.

    For how long have I used the solution?

    Almost one year.

    What do I think about the stability of the solution?

    No issues. I do not have issues with stability.

    What do I think about the scalability of the solution?

    For my organization, there is more than enough scalability for me. It is good for me. Exactly what I want.

    How are customer service and technical support?

    Their support is very good. For some features, which I don't know. I used to address these with the technical guys. They support me very well on this. 

    Which solution did I use previously and why did I switch?

    I used to use ASA, which is now owned by Cisco. I feel Palo Alto is more advanced and has better features than ASA. 

    How was the initial setup?

    It is not very complex, actually. Firewalls can handle it. 

    Which other solutions did I evaluate?

    Yeah, I checked out other products, like Fortigate and Firepower. When we compared Palo Alto and FortiGate, the word from the community, which I came to know, was FortiGate was not stable. Though Palo Alto is slower than Fortigate. When we consider the long-term brands, Palo Alto is much more stable than Fortigate. 

    What other advice do I have?

    It is one of the best services out there. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    it_user810594 - PeerSpot reviewer
    Information Security Specialist at a comms service provider with 1,001-5,000 employees
    Real User
    Valuable next generation firewall features
    Pros and Cons
    • "The most valuable feature of Palo Alto Threat Prevention for our company is the next generation firewall."
    • "The organization mail security solutions could be improved. There is no mail security solution available."

    What is our primary use case?

    Our primary use case for Palo Alto Threat Prevention is related to the placement of files in a laboratory test environment. We use Palo Alto Threat Prevention for network testing.

    How has it helped my organization?

    I can't give an example of how Palo Alto has improved our organization because we are using this product in test networks.

    What is most valuable?

    The most valuable feature of Palo Alto Threat Prevention for our company is the next generation firewall.

    What needs improvement?

    The organization mail security solutions could be improved. There is no mail security solution available.

    For how long have I used the solution?

    More than five years.

    What do I think about the stability of the solution?

    Palo Alto Threat Prevention is naturally stable in operations.

    What do I think about the scalability of the solution?

    I don't see a problem with Palo Alto Threat Prevention in scalability. Because it's a testing product for use it only for test alignment.

    We have maybe 10 or 12 engineers dedicated to the solution. Only engineers are using this product. For deployment and maintenance, only one staff.

    We use Palo Alto Threat Prevention just for testing.

    How are customer service and technical support?

    Palo Alto's technical support is very good.

    How was the initial setup?

    The setup of Palo Alto Threat Prevention is very easy and straightforward. From initial configuration to deployment, it took maybe one day.

    What about the implementation team?

    We did not use an integrator, re-seller, or consultant for the deployment.

    What other advice do I have?

    I would rate Palo Alto Threat Prevention a nine out of ten overall. I would prefer better mail security features.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Presales Engineer at a tech services company with 1,001-5,000 employees
    Real User
    Easy to configure and easy to operate with great stability
    Pros and Cons
    • "For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto."
    • "The documentation needs to be improved. I need better information about how to configure it and what the best practices are."

    What is our primary use case?

    Our primary use case is to have as a gateway.

    What is most valuable?

    The dimensions is one of the most valuable features. WildFire is the sandbox solution from Palo Alto. No other sandbox solution can match WildFire.

    What needs improvement?

    The documentation needs to be improved. I need better information about how to configure it and what the best practices are. 

    For how long have I used the solution?

    We have been using Palo Alto Networks Threat Prevention for a year. 

    What do I think about the stability of the solution?

    I don't have any stability problems with Palo Alto. Palo Alto is one of the greatest products in terms of stability. Compared to other solutions, Palo Alto is the most stable. 

    What do I think about the scalability of the solution?

    I think it's very scalable, but in terms of the firewall, you need to define first where the firewall is located. You can deploy it anywhere, but it really depends on the environment of the customer.

    How was the initial setup?

    The initial setup was not so complex but not so simple. It depends on the requirements of the deployment. Sometimes it should be simple but sometimes you need more knowledge to connect the device.

    The deployment can take around one month. Sometimes the project manager wants to extend the session with the customer and maybe upgrade the migration. Then he asks the customer if there are any problems or is there are any additional issues that come up after the migration. In terms of the configuration, it takes less than five days but in terms of the project, we saw more cases that took around a month.

    We only need a project manager and engineer for the deployment. Some deployments require additional engineers. From our customer's side, we usually discuss the deployment with the security team. 

    What other advice do I have?

    For those who want a next-gen firewall that's easy to configure and easy to operate, I think you should go for Palo Alto.

    Palo Alto is a bit pricy compared to different models. Customers try to compare the price between other solutions, like Fortinet, Cisco, and Checkpoint. 

    In the next release, I would like for Palo Alto to work on email protection. 

    I would rate it a ten out of ten. 

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Buyer's Guide
    Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Palo Alto Networks Advanced Threat Prevention Report and get advice and tips from experienced pros sharing their opinions.