PeerSpot user
Hewlett Packard Enterprise Solution Architect at a tech services company with 11-50 employees
Consultant
It prevents data loss and business disruption
Pros and Cons
  • "Embedding it into my application development lifecycle prevents data loss and business disruption, allowing the adoption to operate at the speed of my AWS Cloud."
  • "It has a good performance which helps you with the stability of your virtual environment."
  • "It can definitely improve on the performance."
  • "It has to be more scalable for the deployment of VMs on the cloud."

What is our primary use case?

We use it to protect applications and data on AWS.

How has it helped my organization?

Embedding it into my application development lifecycle prevents data loss and business disruption, allowing the adoption to operate at the speed of my AWS Cloud.

What is most valuable?

It prevents data loss and business disruption.

What needs improvement?

It can definitely improve on the performance.

I would like more scalability included on the next release.

Buyer's Guide
Palo Alto Networks VM-Series
April 2024
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,789 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It has a good performance which helps you with the stability of your virtual environment.

What do I think about the scalability of the solution?

It has to be more scalable for the deployment of VMs on the cloud.

What about the implementation team?

You have to be an expert administrator of a virtual environment to know how to integrate it with your AWS environment.

What's my experience with pricing, setup cost, and licensing?

Purchasing through the AWS Marketplace is a secure way to purchase this solution. Our organization chose to procure this solution via the AWS Marketplace because we have clients who were interested in the solution. Also, for out proof of concept, we decided to purchase it.

The pricing and licensing of this product on AWS should be from $1.28/hr or $4,500.00/yr. Then, it would be a good price for the performance that it delivers.

What other advice do I have?

It solves several challenges protecting your AWS workloads with good security features, delivering superior visibility, control, and threat prevention at the application level when compared to other cloud-oriented security solutions.

I have not tried integrating Palo Alto with other products.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at DeepMap
Real User
It offers a single pane of glass for all the different types of installations
Pros and Cons
  • "It offers a single pane of glass for all the different types of installations."
  • "It gives us the ease that we are secure. We have set up the proper things that help make our data safe."
  • "I would like a way to do everything programmatically, or be able to copy the configs from different prices at different levels."

What is our primary use case?

  • To do a lot of intrusion detection.
  • Threat prevention.
  • As an application firewall, to be able to securely deliver apps to the public.

How has it helped my organization?

It gives us the ease that we are secure. We have set up the proper things that help make our data safe. This is the biggest benefit.

What is most valuable?

It offers a single pane of glass for all the different types of installations.

The easy of use is pretty good.

What needs improvement?

I would like a way to do everything programmatically, or be able to copy the configs from different prices at different levels.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is excellent. We have about 50 to 60 employees on it per day. Then, we have about 100 edge connected devices coming through it as well.

What do I think about the scalability of the solution?

It is definitely scalable. We have about 100 users with about 200 to 300 instances on the cloud that we protect.

How are customer service and technical support?

The technical support is really good. It is usually one phone call to get everything done if we are having an issue.

Which solution did I use previously and why did I switch?

We chose to purchase Palo Alto through the AWS Marketplace because we needed an easy to use firewall and a way to protect our public applications and services.

How was the initial setup?

The integration and configuration on our AWS environment was pretty simple. We did not have to ask any questions about anything on it, so it was good.

What was our ROI?

We haven't had any security issues since deploying it.

What's my experience with pricing, setup cost, and licensing?

Purchasing on the AWS Marketplace was simple, effective, and easy.

The price is not bad. They have a yearly renewal fee, and the pricing is exactly where we expect it to be.

Which other solutions did I evaluate?

We also evaluated Fortinet, but Palo Alto is sort of the new up and coming product. There were a lot of good recommendations from other security experts.

In addition, Palo Alto is easier to configure when you are building policies on applications. 

What other advice do I have?

Talk to their technical services to make sure you are getting the right size solution for what you want to do.

The product is easy use. I don't have to think twice when I am using it. I know it is doing its job. Customer support has been great.

We are using both the AWS and on-premise versions. Both versions are about the same. The interface is nice and easy to configure. I like that it seems like it is one platform to manage.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Palo Alto Networks VM-Series
April 2024
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,789 professionals have used our research since 2012.
NiteshSharma - PeerSpot reviewer
Pre-Sales Architect at Network Techlab (I) Pvt. Ltd
Real User
Top 5
Protects from ransomware and malware but needs improvement in visibility
Pros and Cons
  • "The most effective features for threat prevention are application-based prevention and WildFire. These features cover various threats, such as ransomware, malware, etc. They provide real-time visibility. By applying appropriate policies, threats can be blocked."
  • "The solution needs to improve its visibility. It's not straightforward to use. Understanding the policies, authorizations, and initializing features requires careful review. The product needs to offer proper training."

What is most valuable?

The most effective features for threat prevention are application-based prevention and WildFire. These features cover various threats, such as ransomware, malware, etc. They provide real-time visibility. By applying appropriate policies, threats can be blocked.

What needs improvement?

The solution needs to improve its visibility. It's not straightforward to use. Understanding the policies, authorizations, and initializing features requires careful review. The product needs to offer proper training. 

For how long have I used the solution?

I have been working with the product for three to four months. 

What do I think about the stability of the solution?

I rate Palo Alto Networks VM-Series' stability as ten out of ten. 

How are customer service and support?

The main issue with the tool's support is the delayed response time, ranging from one to two hours. This delay can impact customers who are waiting for support. Additionally, partners may become busy. 

How would you rate customer service and support?

Positive

What other advice do I have?

The tool's improvement in cloud security posture depends on the features used and the licenses purchased. Different suites are available, such as Professional, Core, and Enterprise, each offering various features for endpoint.

Competitors such as Fortinet and Check Point also offer similar features, but I don't know much about their offerings. However, Palo Alto Network VM-Series stands out with its application deployment capability, iOS zone protection, and features like application ID, user ID, and device ID identification. These features enable policy application and on-premises protection, which may not be available in competing solutions.

I rate the overall product a nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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PeerSpot user
Infrastructure Architect at a tech services company with 51-200 employees
Real User
An easy-to-maintain product that provides security and can be smoothly installed within a couple of hours
Pros and Cons
  • "Palo Alto Networks VM-Series is easy to maintain...From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market."
  • "There are some delays that I have observed when my company communicates with Palo Alto's support engineers."

What is our primary use case?

We use Palo Alto Networks VM-Series for our company's customers, especially those who use Azure Firewall to secure their environment but still want a third-party firewall from companies like Fortinet FortiGate and Palo Alto in their environment. Whenever our company's customers want to opt for a third-party firewall, we suggest firewall products from companies like Fortinet FortiGate and Palo Alto. There have been cases where our company's customer who already uses firewall products from Fortinet FortiGate and Palo Alto deployed on an on-premises model want to shift the same product to the cloud, going on the good experience they have had with the products. If our company's customers are not interested in purchasing a third-party firewall, my company suggests the cloud-native firewall provided by Azure, specifically for their landing zone environment.

What is most valuable?

Regarding Palo Alto, my company normally does a high availability configuration for our customers, which are active-active and active-passive. There are multiple add-on packages a customer can choose from in Palo Alto, including antivirus, web filtering, IDS, and IPS solutions.

What needs improvement?

Considering Azure, some customers may purchase Palo Alto Networks VM-300. Considering the pricing perspective, customers want multiple NIC types because they might have different spokes, and they may like to extend it with different interfaces on different spokes. Considering VM-Series on Azure Virtual Machines, since there is a limitation when it comes to Azure VM-300 as it supports only four cores, there may be some modifications made to support more cores.

For how long have I used the solution?

I have been using Palo Alto Networks VM-Series for three to four years. My company functions as a managed service provider and an integrator for Palo Alto Networks.

What do I think about the stability of the solution?

Palo Alto Networks VM-Series can be made more stable. I have seen some bugs in the solution. After deployment with an API call, you can use an HA solution in two scenarios, namely, as a load balancer and for API calls. I see that in the Palo Alto Networks VM-Series, there are some delays when it comes to an API call configuration.

What do I think about the scalability of the solution?

It is a scalable tool. Considering the licensing part of the solution, it may not seem scalable, especially when you want to move from Palo Alto Networks VM-300 to Palo Alto Networks VM-500 since, for such a procedure, the virtual machines will have to be brought down and registered again with a different license, which is challenging.

My company's customers who use the solution are mostly enterprise-sized businesses.

How are customer service and support?

The solution's technical support has been good. I rate the technical support a seven and a half to eight out of ten.

There are some delays that I have observed when my company communicates with Palo Alto's support engineers. There are also some problems related to the understanding of our company's issues with the product by Palo Alto's support team.

How would you rate customer service and support?

Positive

How was the initial setup?

Users are provided with templates to go ahead with the deployment phase of Azure. There are already prepared templates available for installation, which users can use during installation.

Suppose our company's discussions with the customers are completed, and the design has been frozen. Considering the aforementioned case, the Palo Alto Networks VM-Series installation phase can be completed in a couple of hours, while the only time-consuming task is the creation of policies.

What other advice do I have?

Palo Alto Networks VM-Series is easy to maintain.

From a security point of view, I find Palo Alto Networks VM-Series to be a better product compared to the other solutions in the market.

I rate the overall product a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: MSP
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PeerSpot user
Solution Architect at JM Family Enterprises
Real User
AWS has improved our agility to apply firewall rules because everything is based in the cloud
Pros and Cons
  • "AWS has improved our agility to apply firewall rules. It has reduced the amount of time that it takes to apply firewall rules because everything is based in the cloud."
  • "We don't know how it will scale once we start putting more load on it."

What is our primary use case?

We use it for firewall purposes.

How has it helped my organization?

We use it mostly for the firewall and its ability to work in AWS. That is why we like it.

What is most valuable?

AWS has improved our agility to apply firewall rules. It has reduced the amount of time that it takes to apply firewall rules because everything is based in the cloud. It helps us to bring agility to the project teams when applying them.

What needs improvement?

We still need to understand what are the best practices which we need to implement. 

We also don't know how it will scale once we start putting more load on it.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

We like its stability.

What do I think about the scalability of the solution?

We are happy with the scalability. 

We just started migrating to the cloud. Thus, we are slowly adding more volume to it. Maybe next year, we should know how it is scaling in the cloud.

How are customer service and technical support?

We have in-house experts and a good relationship with the Palo Alto technical support team.

Which solution did I use previously and why did I switch?

We were using a lot of Cisco firewalls before. We switched because we wanted what works best in the cloud.

How was the initial setup?

We have been happy with the configuration and implementation on the AWS environment.

What was our ROI?

It takes the bottleneck away from the information security teams and increases their agility on projects. 

What's my experience with pricing, setup cost, and licensing?

We found purchasing process the product on the AWS Marketplace to be very good. We used the AWS Marketplace because we were set to move to AWS. We rely on Amazon and their partners to process our research.

What other advice do I have?

I would recommend to try it out.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
IT Security Head with 1,001-5,000 employees
Real User
Easy to set up, powerful IDS and IPS functionality, and helpful policy compliance reporting
Pros and Cons
  • "The most valuable features are web control and IPS/IDS."
  • "I would like to have automatic daily reporting, such as how many users have connected via SSL VPN."

What is our primary use case?

Palo Alto VM Series is a firewall that makes up part of our security solution, handing IPS, IDS, and other security measures.

What is most valuable?

The most valuable features are web control and IPS/IDS.

The work from home features, VPN and SSL VPN, are useful and part of the GlobalProtect functionality.

What needs improvement?

I would like to have automatic daily reporting, such as how many users have connected via SSL VPN. As it is now, we have to manually look at the logs, which is tedious. There are no ready-made reports on that level and the information is not easily available.

I really need more advanced features that support the correlation of log files.

For how long have I used the solution?

I have years of experience with the Palo Alto VM Series.

What do I think about the stability of the solution?

This firewall is quite stable and we haven't faced any kinds of issues.

What do I think about the scalability of the solution?

It is scalable but I cannot really comment on how much because we have not taken it to that level. We have between 450 and 500 users.

How are customer service and technical support?

I am satisfied with the technical support. However, they regularly provide training on the system so we have rarely opened a support case. 

How was the initial setup?

The initial setup is straightforward and easy. 

The deployment will take a couple of hours at the max and will depend on the configuration that you are looking for. Palo Alto will give you a report that recommends policies that are based on industry standards. For example, if you have approved Telnet access then you will be warned because it is not recommended and you should be using SSH instead. They will give you lots of recommendations to warn that the configuration does not follow the standard practice and if allowed to remain then it will explain what vulnerabilities you might face in the future. This kind of report is really valuable.

What other advice do I have?

I highly recommend this service compared to other vendors. It has everything included in one platform including IPS, IDS, and antivirus. By using the Palo Alto initial configuration, it is going to block many threats from day one and it is pretty easy to do. You don't have to have an in-house technical team that is capable of doing that. You don't require that kind of knowledge, which is important because many people don't understand IDS, IPS, or file blocking. They need experience. With Palo Alto, a normal person with perhaps a year of technical experience will understand how to configure the firewall and generate reports.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
ICT Infrastructure Specialist (E-Transform Project) at Ministry of Communications and Information
Real User
Easy to use with good application and URL filtering
Pros and Cons
  • "The interface with Panorama makes it very easy to use."
  • "The command-line interface is something that some people struggle with and I think that they should have an option to go straight to the GUI."

What is our primary use case?

The Palo Alto VM-Series is a firewall that is part of our security solution.

How has it helped my organization?

With Palo Alto, it feels like you're using the Rolls-Royce of firewalls.

What is most valuable?

All of the next-generation features are valuable and set Palo Alto apart from other firewalls.

The application filtering, or AppiID, and URL filtering are good.

The interface with Panorama makes it very easy to use.

What needs improvement?

The command-line interface is something that some people struggle with and I think that they should have an option to go straight to the GUI.

The interface for Panorama has not changed greatly and could be updated.

For how long have I used the solution?

I have been using Palo Alto VM-Series for more than six years.

What do I think about the scalability of the solution?

It is very easy to scale. All you have to do is get access to the VM base and then spin it off into another virtual environment or send it into the cloud.  This means that you now have a data center through Palo Alto.

They have a new product called Prisma that allows you to create links between remote users working from different areas and use that to connect to the clouds in this infrastructure. It also allows you to get connectivity to that but not using a backhaul. Rather, you connect straight from wherever you are.

In the places where we have deployed this solution, they have a couple of thousand users.

How are customer service and technical support?

The technical support is great. This is a brand and they have to protect it, so they make sure that the users get what they need.

Which solution did I use previously and why did I switch?

I have experience with Check Point and Cisco, who both started improving their management interface after Panorama.

How was the initial setup?

I would say that the initial setup is easy. I have been an IT professional for more than 20 years and can say that this is an example of a product where you simply have to read the manual. If you jump straight into it then you will start struggling.

During the initial setup you begin with the CLI, but you enter a command and it brings you to the GUI. Once you are in the GUI, you will see words on the tabs. All of these things are there if you look carefully.

What's my experience with pricing, setup cost, and licensing?

The price of this solution is very high for some parts of Africa, which makes it a challenge. If it were lowered then it would be more popular.

What other advice do I have?

I have been using Palo Alto since version 6.0, and I am currently evaluating the latest one, version 9.1.

My advice to anybody who is considering this solution is to try the trial version first. It is good for 30 days and it can actually be used because it is the full product. You can test all of the scenarios and try the next-generation features. You can use features like the VPN GlobalProtect and actually see it work. The same with URL filtering and antivirus.

Overall, this is a great next-generation firewall.

I would rate this solution a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
System Administrator at a government with 201-500 employees
Real User
Helpful support, and the security and packet routing speed are good
Pros and Cons
  • "The most valuable features are security and support."
  • "There should be an option for direct integration with the Azure platform."

What is most valuable?

The most valuable features are security and support.

The packet routing speed is very good.

What needs improvement?

There should be an option for direct integration with the Azure platform. This would allow this product to take advantage of the auto-scaling that is offered by Azure. Because I am purchasing it as a SaaS model, I should get the complete functionality.

I would like to see the direct support and product ownership from the principal vendor. Ideally, the vendor should maintain ownership and be responsible for the system, including that it is operating correctly. This would give my company a better value when purchasing the product.

The pricing could be improved.

The Panorama management license should come with this solution. We have eight nodes and we still have to purchase it separately. Everything should come with a single license, rather than something that is broken into many parts.

For how long have I used the solution?

I have been using the Palo Alto VM-Series Firewall for a few months.

What do I think about the stability of the solution?

This solution is stable.

What do I think about the scalability of the solution?

This is a scalable solution but it would be better if it had direct integration with Microsoft Azure.

Currently, we have three administrators and more than 5,000 end-users through our public website.

How are customer service and technical support?

Technical support is very good and I would give them full marks.

How was the initial setup?

This firewall is easy to implement. 

What other advice do I have?

Everything from Palo Alto is good and I recommend that people implement this firewall.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.