Deja Srivatjanapong - PeerSpot reviewer
Principal Network Engineer at Soiel
Real User
Top 20
Easy to use, provides more visibility into the traffic, and streamlines security operations
Pros and Cons
  • "The product provides more visibility into our traffic."
  • "The tool is very costly."

What is our primary use case?

We use the solution for inter-VPC traffic segmentation and inspection. I also use it for external interfaces.

How has it helped my organization?

The product gives us the ability to do malware detection and file inspection.

What is most valuable?

The tool provides ease of use for GUI management and deployment. The product provides more visibility into our traffic. It also helps with troubleshooting a bit of high-level next-generation platforms. The auto-update feature of App-ID is valuable. Traffic monitoring, threat monitoring, and dashboards are the most impactful for our network security.

Having visibility and alerts and being able to react to them is valuable. The integration of VM-Series with cloud services has helped us a lot to streamline our security operations. The solution has ease of use. The web interface and the traffic monitoring are more centralized.

What needs improvement?

The cost must be improved. The tool is very costly.

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Palo Alto Networks VM-Series
April 2024
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For how long have I used the solution?

I have been using the solution for more than five years.

What do I think about the stability of the solution?

I rate the tool’s stability a nine or ten out of ten.

What do I think about the scalability of the solution?

I rate the tool’s scalability an eight or nine out of ten.

How are customer service and support?

The technical support is really good. I rate the technical support a nine or ten out of ten.

How was the initial setup?

We deploy AWS VPC as a virtual appliance, as a security VPC. The initial deployment was moderately easy. It is not complex, though.

Which other solutions did I evaluate?

I have used Juniper. Palo Alto’s next-generation features are better than Juniper’s.

What other advice do I have?

The cloud service providers are also coming up with similar features. It can get really competitive for Palo Alto. People who want to use the solution must engage the system engineer for the deployment, vetting process, and initial implementation. Overall, I rate the product a nine to ten out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Mitul Rajput - PeerSpot reviewer
GM COE at Anuntatech Management Services Ltd
Real User
Top 5Leaderboard
A stable and straightforward solution that provides valuable features and strengthens an organization’s IT posture
Pros and Cons
  • "The solution strengthens our IT posture."
  • "The solution must improve Zero Trust integration and use cases."

What is our primary use case?

We are using the solution for IDS, IPS, and security.

How has it helped my organization?

We need a perimeter firewall to expose anything on the internet. Our inbound and outbound traffic is controlled via Palo Alto. It has multiple features. We have Palo Alto in every location and have a central console where we control all the firewalls.

What is most valuable?

IDS, IPS, web filtering, and URL filtering are valuable features. Palo Alto is a good product. We have become a major reseller of the product. The tool is beneficial to us. The solution strengthens our IT posture.

What needs improvement?

The solution must improve Zero Trust integration and use cases. The Zero Trust solution has limitations.

For how long have I used the solution?

I have been using the solution for four years.

What do I think about the stability of the solution?

The stability is good. The vendor communicates about the releases in advance. We keep updating the operating systems based on compliance and security notifications.

What do I think about the scalability of the solution?

Scalability might be an issue for large organizations. The throughput is a challenge. Multiple segregations need to be done. More than 40 customers are using the solution. We don't face challenges in deployment and maintenance.

How are customer service and support?

The support is responsive.

How was the initial setup?

The setup is not complex, but it is not simple. We get everything from Microsoft Marketplace. We buy the license outside Microsoft Marketplace because it is more cost-effective. All our VMs are deployed on the cloud.

What's my experience with pricing, setup cost, and licensing?

The license fee is slightly high. We must choose the right licensing.

Which other solutions did I evaluate?

Palo Alto’s compatibility and integrations are better than Juniper's. Zscalrer’s Zero Trust solution is better than Palo Alto’s. We recommend Palo Alto over Fortinet, Juniper, or Check Point. Palo Alto is less complicated.

What other advice do I have?

Palo Alto is a straightforward solution. The solution does not have any negative impacts on our organization. Overall, I rate the product a nine or nine and a half out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Palo Alto Networks VM-Series
April 2024
Learn what your peers think about Palo Alto Networks VM-Series. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,740 professionals have used our research since 2012.
Senior technical specialist at Softcell Technologies Limited
Real User
Enables real-time inspection for vendor security
Pros and Cons
  • "It ensures that every interaction, pre and post-loan processing, undergoes a thorough inspection, leveraging VPN features and comprehensive security protocols."

    What is our primary use case?

    The primary use case for the Palo Alto Networks VM-Series is real-time inspection for vendor security.

    For how long have I used the solution?

    We have been using Palo Alto Networks VM-Series for three years.

    What do I think about the stability of the solution?

    I rate the stability a ten out of ten.

    What do I think about the scalability of the solution?

    The product has good scalability. We have small to enterprise businesses as our clients for it.

    How are customer service and support?

    As per premium support licenses, we received 24/7 support services. Apart from that, they join the calls quickly to resolve the issues for distributors' performance.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is easy. We managed and configured it with the help of existing management tools and courses. We deployed it on the cloud and on-premises.

    The deployment time depends on specific business requirements and bandwidth. It takes around one to two weeks to migrate and configure for large organizations. For small organizations, it takes one or two days to complete.

    What's my experience with pricing, setup cost, and licensing?

    The product is costly but provides all essential security features. I rate the pricing a seven out of ten.

    What other advice do I have?

    VM-Series enhances the security of our virtualized infrastructure. It ensures that every interaction, pre and post-loan processing, undergoes a thorough inspection, leveraging VPN features and comprehensive security protocols. It reviews the data for encryption and decryption before sending it to the server.

    By applying Palo Alto's robust security measures, we enhanced the overall security posture of the cloud development process. Generally, it is challenging to scale hardware while increasing the bandwidth. When it comes to VM-Series, it is more scalable than other firewalls.

    Certainly, the prevention capabilities can have an impact on bandwidth. Without the imposition of security profiles, the bandwidth can operate at its full capacity, reaching up to 100 Gbps. However, upon introducing security profiles, there may be a slight decrease in bandwidth due to the utilization of a software control plan and software data plan. The data plan involves a parallel processing mechanism, incorporating multi-scan and multi-action functions. While this may introduce a minimal latency, it efficiently prevents threats with lesser bandwidth. The operation efficiency is enhanced after the deployed VM-Series. We can easily fetch all licensing details, including serial numbers.

    I rate it a nine out of ten.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Ahmed MohammedKhan - PeerSpot reviewer
    Network secur eng at Qatar Free Zone
    Real User
    Top 10
    Stable product with effective security features
    Pros and Cons
    • "We can monitor the traffic manually and detect threats. Additionally, we can block different IP addresses and URLs."
    • "There could be dynamic DNS features similar to Fortinet in the product."

    What is our primary use case?

    We use Palo Alto Networks VM-Series primarily for security purposes. It helps us with URL filtering, domain blocking, threat analysis, and detecting vulnerabilities.

    How has it helped my organization?

    We can monitor the traffic manually and detect threats. Additionally, we can block different IP addresses and URLs.

    What needs improvement?

    There could be dynamic DNS features similar to Fortinet in the product.

    For how long have I used the solution?

    We have been using Palo Alto Networks VM-Series for six years.

    What do I think about the stability of the solution?

    I rate the product's stability a nine out of ten.

    What do I think about the scalability of the solution?

    I rate the product's stability a seven out of ten. It could be better. We have four users for it at the moment. We plan to increase the number of devices.

    How are customer service and support?

    We receive technical support from a local partner rather than directly from the vendor. The support team requires more training.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    We have used Cisco Adaptive Security Appliance (ASA) before. Compared to Palo Alto, Cisco devices are not feasible regarding hardware. They are very slow and complicated to find the granular level of results. Sometimes, even a technical expert is unable to fetch a proper report.

    How was the initial setup?

    I rate the initial setup process an eight out of ten. It takes eight hours to complete and requires one security engineer to execute the process. The deployment involves setting up security policies. The on-premise installation is simple. However, VM installation is complicated in terms of the network interface.

    What's my experience with pricing, setup cost, and licensing?

    It is an expensive product. I rate the pricing an eight out of ten. We purchased a three-year license for it.

    What other advice do I have?

    I rate Palo Alto Networks VM-Series an eight out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Manager, Information Technology at SWPA Corp
    Real User
    Good stability and the posture assessment feature is helpful
    Pros and Cons
    • "The most valuable feature is the Posture Assessment."
    • "In the next release, I would like to see better integration between the endpoints and the firewalls."

    What is our primary use case?

    The primary use case of this solution is as a firewall for our servers.

    We are running a total of 12 servers. Four of them are hardware servers and the rest are VMware servers. We have about 80 clients running Windows 10.

    What is most valuable?

    The most valuable feature is the Posture Assessment.

    What needs improvement?

    From my understanding, we used to have the Sophos firewall and a nice feature that is missing in Palo Alto is the heartbeat that monitors each endpoint. It would be helpful if Palo Alto monitored the status of every endpoint. It could be that it was not set up correctly.

    In the next release, I would like to see better integration between the endpoints and the firewalls.

    For how long have I used the solution?

    I have been using Palo Alto for approximately 12 months.

    What do I think about the stability of the solution?

    The stability is good.

    What do I think about the scalability of the solution?

    We haven't explored the scalability yet.

    We have approximately 80 Windows 10 clients, and we have approximately 85 users in our organization.

    How are customer service and technical support?

    Technical support is okay. It's the same across the board, you have good techs and you have bad techs.

    At times, it's a little slow in getting back to us, but nothing out of the norm.

    Which solution did I use previously and why did I switch?

    Prior to using Palo Alto, we used a Sophos firewall.

    How was the initial setup?

    The initial setup was complex, but we were able to work through it.

    What's my experience with pricing, setup cost, and licensing?

    I would rate this solution an eight out of ten.

    Which other solutions did I evaluate?

    We evaluated quite a few solutions before choosing Palo Alto Networks VM-Series.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Ahmed_Shalaby - PeerSpot reviewer
    Senior Cyber Security Engineer at Beta Information Technology
    Real User
    Top 5Leaderboard
    A stable and secure firewall solution that is easy to implement and operate
    Pros and Cons
    • "The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security."
    • "It is not very easy to scale up the solution."

    What is our primary use case?

    The solution is used to protect some servers and access their traffic in a virtualization environment.

    What is most valuable?

    The most valuable features of the solution are its stability, ease of implementation, ease of operation, and security.

    What needs improvement?

    It is not very easy to scale up the solution.

    For how long have I used the solution?

    I have been using Palo Alto Networks VM-Series for one year.

    What do I think about the stability of the solution?

    I rate the solution a nine out of ten for stability.

    What do I think about the scalability of the solution?

    I rate the solution a seven out of ten for scalability.

    How are customer service and support?

    The solution’s technical support is very good.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The solution’s initial setup is very easy.

    What about the implementation team?

    Palo Alto Networks VM-Series can be deployed in a day or two.

    What's my experience with pricing, setup cost, and licensing?

    The solution is a little bit expensive compared to other vendors.

    What other advice do I have?

    I would recommend the solution to other users because it is a good firewall.

    Overall, I rate Palo Alto Networks VM-Series a nine out of ten.

    Which deployment model are you using for this solution?

    Hybrid Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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    Hendrik-Du Plooy - PeerSpot reviewer
    Regional Manager at Saber1
    Real User
    Top 5
    Stable product with a valuable feature for environment visibility
    Pros and Cons
    • "Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment."
    • "The product's AIOps process needs improvement."

    What is our primary use case?

    Our corporate clients use the product to secure cloud environments.

    What is most valuable?

    Palo Alto Networks VM-Series's most valuable feature is the visibility of the environment.

    What needs improvement?

    The product's AIOps process needs improvement.

    For how long have I used the solution?

    We have been using Palo Alto Networks VM-Series for two years.

    What do I think about the stability of the solution?

    I rate the product's stability a ten out of ten.

    What do I think about the scalability of the solution?

    We have 5000 Palo Alto Networks VM-Series users as our clients. I rate its scalability a ten out of ten.

    How was the initial setup?

    I rate the initial setup process a nine. It takes a few hours to complete.

    What's my experience with pricing, setup cost, and licensing?

    I rate Palo Alto Networks VM-Series pricing an eight out of ten.

    What other advice do I have?

    I rate Palo Alto Networks VM-Series a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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    Ricardo S. - PeerSpot reviewer
    IT Infrastructure Architect at a financial services firm with 10,001+ employees
    Real User
    Top 10
    Good stability, good support, and many useful security and threat prevention features
    Pros and Cons
    • "Using Palo Alto Networks Panorama, we were able to deploy a single point of management and visualization of the firewall infrastructure in cloud, on-premise and integrated with Azure to automate scale up. Its security features, i.e. anti-malware, threat prevention, URL Filtering, VPN, and antivirus are the most valuable. The ID-User integrated with AD and 2FA features are also very useful to provide secure access to servers and some users in the company. "
    • "At the beginning of the implementation, we had some difficulties with the scripts, but Palo Alto Networks support together with a local partner finally fixed it."

    What is our primary use case?

    It is deployed on the Azure cloud to inspect the outbound traffic, but in the near future we will be working to inspect inbound and Azure Express Route traffic as well.

    How has it helped my organization?

    With Palo Alto VM-Series, we are capable through a single point of management and visualization both in infrastructure and on premises and in the cloud. This allows us to improve the speed to create new rules, speed up the resolution of problems, having a holistic vision of our firewall infrastructure.

    What is most valuable?

    Its security features, i.e. antimalware, threat prevention, URL Filtering, VPN, antivirus are the most valuable. The ID-User integrated with AD and 2FA feature is also very useful to provide access to servers and some users in the company. 

    What needs improvement?

    It can be improved in areas such as DevOps and quality assurance. The installation rules deployment process we also improved when we deployed these firewalls. In terms of new features, for simplicity reasons, it is faster, because as I mentioned above we can reused the same rules and the same objects from the local PAN that has a Panorama such as the single point of supervision.

    We are looking for ways to integrate with other cloud in the future. For this, we will require a more secure integration and encrypted connections with other companies. 

    For how long have I used the solution?

    I have been using this brand for more than ten years in on premises (appliances). Now, we are expanding this features to our Azure tenant with PAN VM-Series + Panorama.

    What do I think about the stability of the solution?

    It is stable and robust solution. Through Panorama manager, we can scale up automatically if the demand increase. At the moment, we do not have any problems with its stability.

    What do I think about the scalability of the solution?

    We currently don't have many end-users of this solution. It is being used mostly for servers. We have around 100 servers. In the future, we plan to have more users. Our company has around 10,000 people.

    How are customer service and technical support?

    PAN provides good support in general through its partners in Chile

    Which solution did I use previously and why did I switch?

    No, the same brand is deployed, but in this case the change was a high availability architecture under Azure VM Scale Set mode.

    How was the initial setup?

    We had some complexity because we had no experience in implementing it in the cloud, but with the support of the partner and the endorsement of the brand it was solved quickly. It took us a couple of weeks to implement it, and then we started testing. (traffic stress, fault escenarios, scale up, vulnerability assessment, etc.)

    What about the implementation team?

    We took the professional services of a PAN partner or reseller in Chile. We had a good experience with them. They provide good support and have a qualified team working in security, together with the internal team of our company.

    What's my experience with pricing, setup cost, and licensing?

    Its cost is $75.000. This is the total cost, and it includes the license, implementation fee, and support for two years.

    Which other solutions did I evaluate?

    We also evaluated Check Point, Fortinet, and Azure Firewall. We needed a single point to manage the on-premises firewall and cloud firewall. Our focus was simplicity without losing the security.

    Fortinet is growing in the industry. Many companies in Chile are adopting this brand. Our company has not yet adopted this solution.  Our maintenance teams don't know this technology, which would have been a problem.

    Check Point is a good brand. Their product is robust, but we found an issue in using their firewall manager with the hybrid architecture like ours, where we have both on-premises and on-cloud deployments.

    Both are also a leader in Gartner Quadrant and Forrester together with Palo Alto.

    Azure Firewall needs to improve.

    What other advice do I have?

    Good support from the brand and local partner in Chile.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Palo Alto Networks VM-Series Report and get advice and tips from experienced pros sharing their opinions.