The dashboard could be made easier to use. I think that SAS BA represents an evolution of the product in this regard.

I think that this solution should be more compatible with other software, including open-source solutions.

If SAS were more flexible in terms of licensing then that would be good, because it costs more than other solutions.

I would like to see more flexibility in the interface so that a person at the managerial level can also make use of it in a basic way.

There are not many people deploying models using this solution, which is a problem.

I have done some cross-development and have found that when I am building models with the open-source software, the accuracy is better. For categorical data, the models built by SAS Emailer are very complex compared to those built by the open-source version.

Technical support could be improved because they take too long to answer our queries.

Models that are created are a block box, and you can't see the details.