How does it differ from ITSM? Which products would you recommend to make up a fully defined ITOM suite?
IT operations management (ITOM) software is intended to represent all the tools needed to manage the provisioning, capacity, performance and availability of computing, networking and application resources — as well as the overall quality, efficiency and experience of their delivery, I would recommend at least the following products Application & underlying infrastructure monitoring, ITSM Servicedesk & Security management software.
Thanks for your answer, @DonaldBakels - really helpful. Do you have product recommendations for for the above-mentioned software (app & infrastructure monitoring, ITSM, security management)
I'm comparing AppDynamics and Dynatrace for a company with over 5K employees. What are the pros and cons of each pproduct?
How is synthetic monitoring used in Application Performance Management (APM)?