PeerSpot user
Architecture and Security Team Leader at CV Akbar Panjaya
Real User
It helps us uncover bottlenecks in the network, but needs better local technical support
Pros and Cons
  • "It helps us uncover bottlenecks in the network."
  • "it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware."
  • "The product was difficult to back up the first time."
  • "Splunk needs local technical support."

What is our primary use case?

We were using Splunk for our networking to know exactly what kind of the traffic was going from one network to another network because we had a lot of the connections on other sites.

How has it helped my organization?

it can explain to management about what kind of traffic is visiting the network. It can also explain other traffic coming in and out, along with protecting against malware.

What is most valuable?

All the features are valuable. It helps us uncover bottlenecks in the network.

What needs improvement?

Splunk should be able to integrate with other product using the free version.

The product was difficult to back up the first time.

Buyer's Guide
Splunk Enterprise Security
April 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

The stability is fine.

We have two people maintaining it.

How are customer service and support?

Splunk needs local technical support.

Which solution did I use previously and why did I switch?

We did not use another solution previously.

How was the initial setup?

The deployment was great and took three to four days.

What's my experience with pricing, setup cost, and licensing?

The pricing and licensing of the product are quite high.

What other advice do I have?

Splunk is great product, especially for my organization.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user762567 - PeerSpot reviewer
Director of Information Security with 201-500 employees
Real User
Extremely scalable but they need to make purpose-built modules more robust
Pros and Cons
  • "It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solutions would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make."
  • "The tool itself is very difficult to configure. It's great for its number of inputs, for the different types of systems devices, and things that it could collect information from. To actually make good use of it, you need a fairly dedicated team of people that have some reasonably good programming or modeling skills to be able to do the things that you need to do with it. Whereas a lot of the other tools are better packaged for that, and so require a lot less training and a lot less dedication."

What is our primary use case?

  • SIEM
  • Security information 
  • Event management

What needs improvement?

The tool itself is very difficult to configure. It's great for its number of inputs, for the different types of systems devices, and things that it could collect information from. To actually make good use of it, you need a fairly dedicated team of people that have some reasonably good programming or modeling skills to be able to do the things that you need to do with it. Whereas a lot of the other tools are better packaged for that, and so require a lot less training and a lot less dedication.

What they need to do more than anything else is, they need to take a serious look at purpose-built modules like the SIEM and put a lot more effort into making them more robust. If they did that I think they would have a better chance on the market. The base tool was great, and if the organization that they're looking to sell into requires a good, solid logging solution then they would have a very good sales statement to make because you could get the logging solution you need that could give you the SIEM at the same time.

What do I think about the scalability of the solution?

It's extremely scalable. It's a very robust solution and certainly has the capability of handling far bigger data requirements than a lot of the other tools. Generally what ends up happening with me is that my clients tend, for the most part, to be mid-tier organizations where the cost of that solution would be accompanying requirements for people just becomes way too prohibitive. Especially considering the model that they use for costing, which is based on the volume of data. Of course, they're going to put everything including the Coke machine as the ability to collect data off of it, because of course the more they can put through the tool the more money they make.

Which solution did I use previously and why did I switch?

  • AlienVault
  • LogRhthym
  • ArcSight
  • QRadar

I've used a whole bunch of different solutions. For a SIEM based solution, they are more purpose-built for that function. Where Splunk is purpose-built for a general logging and data capture solution so you'd be able to capture a lot of different information.

How was the initial setup?

Anything that's not out of the box requires codding. Even up until recently when they finally released their SIEM or their security add-on. Before then there was not security stuff at all. I would actually have to go in and code that within the system to able to do the necessary searches to pull that information. Where a lot of the other tools, they already have those preconfigured which means I don't have to go and recreate the wheel. Now, we finally figured that out to a certain degree, and started putting the new tool in a place that gives you some SIEM functionality.

What other advice do I have?

As a logging solution, I would say it's probably an eight or nine. If you're talking about the SIEM I'd say it's probably about a five. For logging, I think they would have to change the costing model. The costing model is way out of line. It's built for very large organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Splunk Enterprise Security
April 2024
Learn what your peers think about Splunk Enterprise Security. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
769,976 professionals have used our research since 2012.
Senior Network & Security Architect at a insurance company with 501-1,000 employees
Real User
Central locale for our cybersecurity
Pros and Cons
  • "It is quite extensible. It is a platform that we can build our use instead of each case instead of each case being limited or restricted to each capability. This is probably the best feature."
  • "I would like to see future development in terms of ML (Machine Learning)."
  • "I think the tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets."

What is our primary use case?

Splunk is our central locale for cybersecurity and protection.

How has it helped my organization?

Once we onboarded all of the required needs, it created a lot of visibility for us.

What is most valuable?

It is quite extensible. It is a platform that we can build our use of each case instead of each case being limited or restricted to each capability. This is probably the best feature.

What needs improvement?

I would like to see future development in terms of ML (Machine Learning). 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is a stable product.

What do I think about the scalability of the solution?

It can be scaled quite easily in comparison to other products on the market.

How is customer service and technical support?

The tech support response time could be a bit better. Sometimes I need to wait more than 24 hours for a response to my tickets.

How was the initial setup?

I was not involved with the initial setup.

What's my experience with pricing, setup cost, and licensing?

The price could be improved.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Technical Lead at Wipro Technologies
Real User
Capability to expand functionality through custom code for data inputs, commands, visualization, alerts, and machine learning
Pros and Cons
  • "We can ingest and correlate data from virtually any type of system."
  • "Capability to expand the functionality through custom code for data inputs, commands, visualization, alerts, and machine learning."
  • "Missing capability for audio/video and image processing."
  • "While scheduled reports can be embedded, Splunk dashboard can not be embedded directly without enabling cross origin."

What is our primary use case?

We use Splunk for infrastructure monitoring, application monitoring and in the security space for our organization as well as for our customers.

How has it helped my organization?

Since Splunk is a platform for data, we can ingest and correlate data from virtually any type of system.

It has a fast turnaround time for setting up monitoring/alerting and forecasting of trends as per our customers' requirements.

What is most valuable?

The following are top three features that I find quite valuable:

  1. Capability to expand the functionality through custom code for data inputs, commands, visualization, alerts, and machine learning.
  2. Quick turnaround time for setting up monitoring and alerting with built-in capabilities, plenty of enterprise grade apps available on Splunkbase, and custom coding based on Splunk development skill level.
  3. Free Splunk license for PoCs on personal machines and the ability to scale the PoC to an enterprise level app.

What needs improvement?

  • Scheduled PDF generation does not work well for all visualizations, and it does not work for custom visualizations.
  • While scheduled reports can be embedded, Splunk dashboard can not be embedded directly without enabling cross origin.
  • Missing capability for audio/video and image processing.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user717477 - PeerSpot reviewer
Account Manager at a tech services company with 10,001+ employees
Real User
Proactively monitor threats and reduces threat footprint, though professional support is too expensive
Pros and Cons
  • "Deployment server for deploying changes in one go."
  • "Professional support is great, but too expensive."

How has it helped my organization?

It was used for security event management on landscape hosted over AWS.

It helped the organisation to proactively monitor threats and reduce its threat footprint.

What is most valuable?

Deployment server for deploying changes in one go.

What do I think about the stability of the solution?

It is quite stable.

What do I think about the scalability of the solution?

No.

How are customer service and technical support?

Professional support is great, but too expensive. Otherwise content published over website is good.

Which solution did I use previously and why did I switch?

Not applicable.

What's my experience with pricing, setup cost, and licensing?

Do proper estimation on log ingestion per day as that will impact pricing and licensing.

Which other solutions did I evaluate?

It was the customer's choice.

What other advice do I have?

It provides a great range of plugins and one can really take great advantage of utilising inbuilt dashboards to derive the desired monitoring.

Our company consults for different customers and are in a good position to recommend the best solution to our clients.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Presales IT at a tech services company with 201-500 employees
MSP
Good product that satisfies our customers
Pros and Cons
  • "The product is good, it satisfies our customers."
  • "The prices are complicated as we operate in a small third-world country."

What is our primary use case?

Our company is an IT service provider. We are resellers of Splunk. One of our clients that we monitor is a laboratory that uses this solution.

Splunk is a change management solution. We use the solution as a log collector, and to analyze and provide alerts from the IT instructor.

What is most valuable?

The product is good, it satisfies our customers.

What needs improvement?

The price of Splunk is too high for our market.

For how long have I used the solution?

Our company has been a reseller of Splunk for less than six months.

What do I think about the stability of the solution?

Splunk is stable.

What do I think about the scalability of the solution?

This is a scalable solution.

How are customer service and support?

We have had no concerns with customer service.

How was the initial setup?

The initial setup of Splunk is somewhat difficult because it was our first time implementing the solution. It was a similar situation to implementing other CM tools like FortiSIEM.

What about the implementation team?

Splunk required two engineers to implement, and we will add another one to maintain the solution.

What's my experience with pricing, setup cost, and licensing?

The prices are complicated as we operate in a small third-world country.

Which other solutions did I evaluate?

We give support for VMware and other technologies. We purchased Splunk because our customers were asking for our services to take control of the implementation from another company.

What other advice do I have?

If you are considering Splunk and you like what you are seeing; my advice would be to go for it.

I would rate Splunk an 8 out of 10.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Cyber Security Consultant at a tech services company with 11-50 employees
Real User
Customizable and has average installation difficulty
Pros and Cons
  • "I have found the installation can be of medium difficulty to very complex depending on the use case."
  • "There is improvement needed when importing from some types of data sources."

What needs improvement?

There is improvement needed when importing from some types of data sources. Most of the time you have to do some customization for the data because not everything is working the way it should. Additionally, in other solutions, it is easier to build use cases.

For how long have I used the solution?

I have been using this solution for approximately three years.

Which solution did I use previously and why did I switch?

I have previously used Curator and it was much easier to use than this solution.

How was the initial setup?

I have found the installation can be of medium difficulty to very complex depending on the use case. It is not easy for new customers. You need to have the experience to be able to do it.

What other advice do I have?

When using this solution for Security Information Management(SIM), I highly recommend importing data sources from the whole cycle for the service security chain. Some people only use main inputs and not all of the data sources they have. They might not have some data sources, in this case, you can purchase one or there are free open-source ones available. You will then have this data source that can enrich your life because many correlations are done with this data. 

I rate Splunk an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Security Professional at a tech services company with 51-200 employees
Real User
Top 20
Good data analysis and visualizations, absolutely stable, and scalable
Pros and Cons
  • "The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good."
  • "It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect."

What is our primary use case?

We are using it for security information and event management (SIEM). We have started to use Splunk recently, and we are in the implementation phase as of now.

What is most valuable?

The data analysis part is good in Splunk, which is something that I like the most. It is also quite easy to use. Its dashboards, visualizations, and analytics are good.

What needs improvement?

It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect.

For how long have I used the solution?

I have been using this solution for a couple of months.

What do I think about the stability of the solution?

It is absolutely stable.

What do I think about the scalability of the solution?

It is scalable. We have approximately 25 users.

How was the initial setup?

It was easy to install. Its configuration and development are the critical parts, and there are a limited number of people in the market with such a skill set. It takes some time to find people with the right skill set and get it implemented properly. It took approximately three months.

What about the implementation team?

I have a team of a few Splunk consultants who are currently managing it for me. For a mid-sized organization, at least 15 persons are required to manage the entire Splunk instance.

What other advice do I have?

I would recommend this solution to others. I would rate Splunk an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free Splunk Enterprise Security Report and get advice and tips from experienced pros sharing their opinions.