We performed a comparison between New Relic and Splunk Enterprise Security based on real PeerSpot user reviews.
Find out in this report how the two IT Operations Analytics solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Working with the solution is very easy. It's user-friendly."
"The most valuable features of New Relic are the reports and ease of use."
"What I like best about New Relic APM is its user interface because it's simple. The most valuable feature of New Relic APM is end-to-end monitoring."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
"The deep insights, which will give you the metrics (not a high level), so we can build out at the database level where the bottleneck is. This has been pretty helpful."
"It offers helpful user metrics so we can learn more about the user experience."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The solution offers good documentation."
"We can ingest and correlate data from virtually any type of system."
"It allows the centralization of data and makes possible new sorts of correlations that were previously impossible using traditional SIEMs such as ArcSight or QRadar."
"Visualizations are the best way to understand deviation techniques from the norm."
"Splunk's schema on demand is incredibly useful. I do not have to worry about what my users will need when we onboard their data."
"The solution has made us more secure."
"Capability to expand the functionality through custom code for data inputs, commands, visualization, alerts, and machine learning."
"I really like the user interface and how it works."
"The speed of the search engine"
"One thing that we noticed was that historical information was only for a limited period, which was not helpful in certain scenarios. For example, if I want to size my system for an event for New Year or Christmas season based on the historical data, I won't be able to find the historical data. Currently, the data is limited to three months. It would be helpful if they can provide historical data for a longer duration so that we can plan our system accordingly."
"Data Dog captures the entire session and then provides it as a video player path, which gives more insight into what the user was doing. It's pretty impressive. New Relic does that, yet it only captures using a couple of screenshots, which is not very detailed since you are unable to see the entire user flow."
"The APIs could be better. I would also like more APIs and features to integrate with streaming solutions, like Kinesis or Kafka."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"New Relic APM can improve the information when we dig deeper to check a problem. There should be more detailed information provided."
"The deployment process could be improved."
"The product could be cheaper."
"I would like to see an updated dashboard. The dashboard is a little out-of-date. It could be made prettier."
"Most of my interaction is with the user community, which is how Splunk wants it. When I need help, that community is very hit or miss."
"This is a costly solution."
"It can be tough to get a hold of somebody in technical support depending on the complexity of the issue."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"Make it easy to use and the cost cheaper. This will help all organisations to implement Splunk."
"The analytics of Splunk could be improved."
New Relic is ranked 2nd in IT Operations Analytics with 151 reviews while Splunk Enterprise Security is ranked 1st in IT Operations Analytics with 228 reviews. New Relic is rated 8.6, while Splunk Enterprise Security is rated 8.4. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Splunk Enterprise Security writes "It has a drag-and-drop interface, so you don't need to know SQL or Java to construct a query ". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Zabbix, whereas Splunk Enterprise Security is most compared with Wazuh, Dynatrace, IBM Security QRadar, Microsoft Sentinel and ArcSight Logger. See our New Relic vs. Splunk Enterprise Security report.
See our list of best IT Operations Analytics vendors.
We monitor all IT Operations Analytics reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
