I rate this product a 10 out of 10. 

This product is doing what it should and what we are expecting from it. This solution is perfect for what we are using it for.

I would rate this solution a ten out of ten.

On a scale from one to 10, I would give it a five. I'm not convinced that it's necessarily the best solution going forward in the future. The technical support could be better, and the initial setup and deployment could be more straightforward.