SYSVIEW Performance Intelligence Reviews

We find the predictive analytics to be the most valuable feature. We are using this a lot with CA Workload Automation iDASH and it is really making a difference for everyone involved.

I wouldn't say that it's improved the way we function, but that doesn’t mean it won’t and we really feel that so far it’s working well.

It's a complex solution, but we haven’t run into issues yet. I have heard of issues from others, but we haven’t seen them. Then again, we are not yet using cross-instance job dependencies in Workload Automation, so we're not sure whether there may be an issue there.

It seems stable enough at this stage, but we haven’t unleashed it fully yet. It seems like it will do well.

It is totally scalable. If it wasn’t, we wouldn’t use it. Scalability is an essential requirement.

Technical support is knowledgeable and has improved greatly over the years as previously it wasn’t great. When we open even low-priority cases, they respond quickly.

We originally wanted to use JAWS, but we figured eventually that we would go with CA because of what they had to offer.

Initial setup was complex.

We compared it with JAWS. We chose CA because it just had everything we needed.

Have a good service contract. We can call on their engineers to come as we paid for a certain amount of time and you need someone to show you.

A lot of what I use it for is compiling and debugging, and I think it’s beautiful. It lets me know what went wrong with jobs that I've run for testing.

Using SYSVIEW means we have to bug our tech support a lot less. It lets us see what’s running, what conflict we have in jobs, and where we don’t have to bother.

Any functionality that I thought it could improve on is in the most recent release. It is a complex system, though, as every view has a different setting panel. This can be overwhelming for someone coming in, but once you get a grasp of it, it gets easier.

We've had no issues with deployment.

We have never had any trouble with stability.

We've had no trouble with scalability.

Technical support has been very helpful. But the community of users has been particularly helful. Someone even helped me ASAP, which was huge.

The initial setup was complex, as this is a complex system. Each view has its own settings panel, which can be overwhelming.

You should have at least have one person who is up to date with the current release. This can help a lot with setting up the solution and implementation. I also recommend to work hard on becoming familiar with this product, as it is complicated at times.

The CICS and DATACOM optional components are the most valuable.

We particularly like the versatility of the product. It can be used in REXX, batch or interacting with automation, CA-OPS/MVS interaction is particularly good. For example, OPS/MVS will trigger events that will check SMS storage groups through SYSVIEW and email reports on volume information

It needs better documentation explaining the different possibilities of what you can do with the product.

I've been using it for over 15 years.

We've not had any issues but it's worth testing the product out fully before implementing live into production.

There have been no issues scaling it for our needs.

8-9/10 - CA's whole support offering has improved vastly since the 90's.

To reduce licencing costs, we merged other products. We needed SYSVIEW as this was the best if not the only monitoring tool for Datacom. We used SYSVIEW to replace CA-LOOK, SAS, MAINVIEW, and could also be used to replace SDSF.

The initial setup is very easy. It is a bit tricky if you have to perform customizations, as migration can be tough, but things improved a lot from v13.0 as you can now have in-house written information in your own libraries and transfer them to the new versions much easier.