Security Analyst at a consultancy with 10,001+ employees
Real User
Top 20
Great data exportability, stable, and scalable
Pros and Cons
  • "One of the most valuable features of Tenable.io Vulnerability Management is its exportability, which allows us to conduct risk assessments efficiently."
  • "The UI has room for improvement."

What is our primary use case?

We use the solution for our vulnerability management program.

The solution is deployed in the cloud.

How has it helped my organization?

When the logging logic is lacking certain columns, Tenable.io Vulnerability Management provides comprehensive coverage, thereby simplifying the reporting process.

What is most valuable?

One of the most valuable features of Tenable.io Vulnerability Management is its exportability, which allows us to conduct risk assessments efficiently. This feature enables us to prioritize security issues based on their level of importance, without being distracted by other irrelevant details. Additionally, the system is frequently updated to ensure it complies with industry standards.

What needs improvement?

The asset identification has room for improvement. Since we are using a cloud-based scanner, we must scan devices based on their ID. However, we are encountering many issues with reporting. Assets are often being incorrectly merged or we encounter issues related to assets. If we had an agent with a scanning system, this issue may not have occurred, but it currently exists.

The UI has room for improvement. The previous version of the UI was better.

The technical support has room for improvement.

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For how long have I used the solution?

I have been using the solution for nine months.

What do I think about the stability of the solution?

The solution is generally stable, although we have experienced two instances in the past where it was down. The first outage was related to the scanner and lasted a few hours, while the second was caused by storage issues that prevented us from clearing the logs.

What do I think about the scalability of the solution?

Scalability depends on our licensing agreement and the number of scanners we use. Currently, the number of scanners and our license allows for scalability up to a certain limit. Beyond that limit, we would need to purchase additional licenses to expand.

How are customer service and support?

The technical support team responds promptly to basic issues. However, when faced with major issues or more complex problems, it can take longer to receive adequate assistance due to a high volume of entries. In such cases, we are required to submit detailed logs, which the support team will analyze before we can proceed to ask further questions.

How would you rate customer service and support?

Negative

What's my experience with pricing, setup cost, and licensing?

Our current license covers 2,500 assets. If we want to add more assets we need to buy another license for another scanner.

What other advice do I have?

I give the solution an eight out of ten.

We have around nine people using the solution.

The necessary maintenance pertains to storage. As it will be hosted on a specific cloud instance, we need to periodically manage the storage when the logs become full. This involves manually logging into the deployment platform and clearing the storage every few months.

The features of Tenable.io Vulnerability Management are impressive, the management system is well-designed, and the scanning options are thorough. Additionally, there are numerous built-in templates available. However, when utilizing the twelve-day scanner, asset identification can become challenging because of the dynamic IP addresses, which the solution struggles to properly identify the devices.

Tenable.io Vulnerability Management is a leading solution for vulnerability management and excels at aggregating information.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer: Integrator
PeerSpot user
ZafarUddin - PeerSpot reviewer
Technical Lead Information Security at Australian OpCo Pty Ltd.
Real User
Easy to deploy, simple to maintain, and very user-friendly
Pros and Cons
  • "The interface is fine."
  • "The solution is a bit slow."

What is our primary use case?

Before, they did not have an agent-based solution. Last year, they developed one. For example, before, when users were roaming or working from home, we wouldn't be able to scan previously. Now, we can cover anyone, even off-site. 

What is most valuable?

The most valuable feature is the configuration audit. 

The interface is fine. 

We haven't had issues with support.

The solution is easy to deploy and maintain. 

The solution can scale well.

The entire product is very easy to use. 

What needs improvement?

The solution is a bit slow. It should be faster. They could improve the performance. 

For how long have I used the solution?

We primarily use the solution for vulnerability management and confidential information detection, for example, credit card information. We also use it for configuration management. 

What do I think about the scalability of the solution?

The scalability is great. I'd rate it nine out of ten. A company can expand it if they would like to. 

How are customer service and support?

Technical support is okay. The issue is they don't have a team based in India. Sometimes, it's hard to get support on time. However, they are pretty helpful. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We are also using Tenable.sc, version 6.0.

How was the initial setup?

The initial setup is pretty straightforward. I'd rate the process eight out of ten overall. It is not overly complex. 

We can implement the solution in one week in one region. 

In terms of maintenance, we only really need one person. That's enough.

What's my experience with pricing, setup cost, and licensing?

I do not manage the licensing or pricing. My team handles this aspect.

Which other solutions did I evaluate?

We did test multiple other solutions.

What other advice do I have?

I'm an end-user.

This is an agent-based solution. There isn't a specific version we use.

The solution is very user-friendly if you compare it to other tools. I'd rate it eight out of ten. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Tenable Vulnerability Management
March 2024
Learn what your peers think about Tenable Vulnerability Management. Get advice and tips from experienced pros sharing their opinions. Updated: March 2024.
768,886 professionals have used our research since 2012.
IT Manager at a financial services firm with 1,001-5,000 employees
MSP
Top 20
An exceptionally stable and scalable solution that helps users find vulnerabilities
Pros and Cons
  • "It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
  • "The reporting was never great in Tenable Vulnerability Management, so, in my company, we imported all the data into Ivanti RiskSense to start using it for reporting."

What is our primary use case?

I was the manager of the vulnerability patching team in my company, and we would use it to go through everything, discover our network, find what vulnerabilities existed, and then use that for a work plan and assignments to decide who would fix what vulnerabilities.

How has it helped my organization?

In my company, with the help of Tenable Vulnerability Management, we could find all the things that we didn't know existed. It would be too resource-intensive to manually go into every device and figure out in which version of a solution the vulnerability exists, which is something that Tenable Vulnerability Management does for you.

What is most valuable?

The solution's most valuable feature is the product's vulnerability database, as it knows what to scan.

What needs improvement?

There is no good work assignment system in the product. Specifically, if an SQL patch needs to be applied, then that needs to go to the SQL team, but Tenable wants to assign the ticket to an individual and not a team.

The reporting was never great in Tenable Vulnerability Management, so, in my company, we imported all the data into Ivanti RiskSense to start using it for reporting.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for three to four years. I don't remember the version of the solution.

What do I think about the stability of the solution?

It is a stable solution. Stability-wise, I rate the solution a ten out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution a ten out of ten.

How are customer service and support?

I rate the technical support a seven out of ten.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have experience with another solution in the past, but I don't remember its name.

How was the initial setup?

The product's initial setup was very straightforward.

The solution is deployed on an on-premises model and the cloud. With the endpoint in the product, everything was reported back to the cloud offered by Tenable.

What was our ROI?

I saw a return on investment from using the solution since I feel that finding the vulnerabilities is always much cheaper than dealing with a situation after your system gets hacked. In short, I would put it as insurance is cheaper than the fire.

Which other solutions did I evaluate?

In our company, we went through every other tool in the market and came down to Rapid7 and Tenable since they were the only two good options.

What other advice do I have?

Network scans are very resource-intensive and can cause outages in some instances, which is a political and not a technical issue to solve.

I rate the overall tool a ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Security Manager at Yarix S.r.l.
Real User
Top 5Leaderboard
An easy-to-use, mature, stable, and scalable solution for vulnerability assessment
Pros and Cons
  • "Tenable.io Vulnerability Management is an easy-to-use product. I"
  • "The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications."

What is our primary use case?

In my company, we use Tenable.io Vulnerability Management is a good solution for vulnerability assessment on the infrastructure and not on the applications. The solution is useful for conducting vulnerability assessments on IT infrastructures. We use Tenable to discover assets on the network and the vulnerabilities in the vulnerability management cycle.

What is most valuable?

Tenable.io Vulnerability Management is an easy-to-use product. It is a good solution, as per Gartner's SIEM Magic Quadrant. The product has a lot of documentation and blogs, so you can get lots of support from its communities while also finding a lot of online materials that can help you improve the solution's uses or implement it according to your use cases.

What needs improvement?

The shortcoming of the solution that needs improvement is related to its capability to do vulnerability assessments on applications.

For how long have I used the solution?

I have been using Tenable.io Vulnerability Management for more than ten years.

What do I think about the stability of the solution?

It is a very stable and mature solution in the market since it has been around for over 15 years.

What do I think about the scalability of the solution?

The product has no scalability solution since it can manage hundreds to thousands of networks.

How are customer service and support?

The solution's technical support is good and quick to respond. If you have a problem, you can be sure that someone from the support team has a solution to your problem.

Which solution did I use previously and why did I switch?

Our company doesn't use any other products from Tenable apart from Tenable Nessus for vulnerability assessment. We also use NetSuite to manage the vulnerabilities' life cycle.

How was the initial setup?

The initial setup of Tenable.io Vulnerability Management was straightforward since it allows one to use a device, like a virtual machine, or one can use it on a public IP address if it is already deployed, making the process very quick and easy.

The solution is deployed on-premises.

The deployment process was very quick since it could be done using a virtual machine or the customer's network. You can do the deployment with the virtual machine by connecting to the management suite before launching the solution.

To do an assessment for all our customers, my company has over 200 users for the deployment and maintenance of the solution. There is a dedicated team in the company I currently work for to manage the solution. One technician is needed to do a vulnerability assessment.

What's my experience with pricing, setup cost, and licensing?

Yearly payments are to be made toward the licensing cost of the product. It is neither a cheap nor an expensive product.

What other advice do I have?

I recommended the solution to those planning to use it since it is a very good product. Though there are other good solutions like Qualys, Tenable is the best.

I rate the overall tool a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
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Cyber Security Associate at a consultancy with 10,001+ employees
Real User
Reliable with good dashboards and customizable templates
Pros and Cons
  • "The initial setup is pretty straightforward."
  • "They need to have more dependable and faster support."

What is our primary use case?

I primarily use the solution in order to scan assets for our clients. 

What is most valuable?

It's very reliable and is a dependable solution. 

The product offers multiple customizable templates. They've released new templates for template scanning. It makes everything a lot easier.

The dashboards are very helpful. They are also quite customizable. 

It's stable.

The solution can scale.

The initial setup is pretty straightforward. 

What needs improvement?

They need to have more dependable and faster support.

We'd like them to add more features surrounding the filtering of vulnerabilities. My understanding is that they are working on this already.

For how long have I used the solution?

I've been using the solution for almost two years. 

What do I think about the stability of the solution?

The solution is stable. I'd rate it eight out nine out of ten. It is reliable. The solution doesn't crash or freeze. There are no bugs or glitches. 

What do I think about the scalability of the solution?

The solution can scale well. I'd rate it eight out of ten. 

We have about 13,000 to 15,000 assets. 

How are customer service and support?

Support is okay. However, we've had issues with them. I've had difficulties raising cases.  They need to be more responsive and need to get back to us faster. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is easy. I've had no issues with the setup process. 

What's my experience with pricing, setup cost, and licensing?

I'm not sure what the pricing is. I don't handle licensing.

Which other solutions did I evaluate?

Last year we evaluated it with other solutions. We were looking for a new or additional product to extend our expertise beyond Tenable. We did look into Qualys, among others. 

What other advice do I have?

I'd rate the solution nine out of ten. I'm happy with its capabilities. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Aaron Melendez - PeerSpot reviewer
Cybersecurity Analyst / Third-Party Risk Analyst at San Jacinto Community College
Real User
Exposure management solution used to scan networks, identify assets and offers mitigation techniques
Pros and Cons
  • "The vulnerability management itself is the most valuable feature as well as references to the mitigation techniques."
  • "The user interface could be improved by being able to change the user interface to fit your position or your job. The graphs are set in stone and you can only print reports."

What is our primary use case?

We use this solution to scan our network to try to identify all our assets. It is very good at finding all assets depending on how you program it.

What is most valuable?

The vulnerability management itself is the most valuable feature as well as references to mitigation techniques.

What needs improvement?

The user interface could be improved by being able to change the user interface to fit your position or your job. The graphs are set in stone and you can only print reports. 

For how long have I used the solution?

I have been using this solution for seven months. 

What do I think about the stability of the solution?

The stability of this solution is good. The application is always available and you can also set the scans to not take up too much bandwidth.

What do I think about the scalability of the solution?

The scalability all depends on how much you want to spend. If you have 10,000 assets you want to scan, you'd have to pay for that. It is very easy to scale up or scale down, but it's going to cost you.

How are customer service and support?

I would rate their support ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

It has a steep learning curve but Tenable does offer free courses for beginners and paid courses to become a specialist. This assists with the ease of setting it up. 

What's my experience with pricing, setup cost, and licensing?

The total cost we pay for this solution is over 45K. This is for a large education organization. 

What other advice do I have?

I would advise others to take the courses provided and then to play around with the solution. This will speed up learning as this solution has a steep learning curve and can be intimidating at first.

I would rate this solution an eight out of ten due to not being able to change certain parts of the user interface. 

I would rate this solution an eight out of ten. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Director at Inspyretek Solutions
Reseller
Assesses vulnerabilities and finds anomalies and has an easy-to-use interface
Pros and Cons
  • "The tool has an easy-to-use interface."
  • "The product is a bit expensive."

What is our primary use case?

The solution is used for the vulnerability assessment of the network infrastructure.

What is most valuable?

The solution finds vulnerabilities, anomalies, and threats. Tenable has basic and ad hoc scanning features. The tool schedules scans for continuous monitoring. The main advantage of the solution is that it assesses the vulnerabilities and provides a CVE score. Reporting is very easy. The management dashboard is very easy. The tool has an easy-to-use interface. It is easy to implement the product.

What needs improvement?

The product is a bit expensive.

For how long have I used the solution?

I have been using the solution for 7 years.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable up to a certain point. I rate the scalability a seven to eight out of ten. Our customers are medium to large businesses.

How are customer service and support?

The support is very good.

How would you rate customer service and support?

Positive

How was the initial setup?

The configuration is easy. My engineers can work on it seamlessly. The deployment of the basic solution does not take more than four to eight hours. We need one or two persons to deploy and maintain the product. There are no other challenges if we have the network and can access the IPs.

What was our ROI?

The product impacts our client's operational cost related to vulnerability management in a good way. It automates a few things and saves the engineers' costs.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing a seven out of ten.

What other advice do I have?

We are resellers. The solution is easy to implement. It has an easy-to-use interface, enabling organizations to go faster to market. Overall, I rate the product a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Reseller
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Faisal Mian - PeerSpot reviewer
CTO at ABM Info. tech
Real User
Top 5Leaderboard
An easy-to-manage solution to gain visibility into all IPs
Pros and Cons
  • "It is easy to manage. Most of the information the tool provided helped to further investigate the vulnerability and its impact."
  • "The solution’s pricing could be improved."

What is our primary use case?

The product operates on a license-based model, where you purchase a license based on the number of IP addresses you intend to scan. For example, if you purchase a license for 50 IP addresses and your network has 200 users, it will only scan for those 50 IPs. You can gain visibility into all IPs within your environment, including subnets with a full license. Also, you can geographically segment your scanning targets based on the number of IPs allocated for each location.

How has it helped my organization?

The product is very friendly. It is easy to manage. Most of the information the tool provided was correct and helped to further investigate the vulnerability and its impact.

What is most valuable?

The most important feature is network scanning.

What needs improvement?

The solution’s pricing could be improved.

For how long have I used the solution?

I have been using Tenable Vulnerability Management for one year.

What do I think about the stability of the solution?

I rate the solution’s stability an eight out of ten.

What do I think about the scalability of the solution?

The solution is very scalable. It allows you to adjust according to your needs. You can add more features if you wish to purchase additional tools.

How was the initial setup?

The initial setup is very easy. To deploy, run the setup command, and then it can deploy on your Linux and Windows platforms. I did it by myself.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but manageable.

What other advice do I have?

I recommend the solution. Although, it varies from person to person experience. Rapid7 users can use free tools. I'm very satisfied with the product.

Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Buyer's Guide
Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2024
Buyer's Guide
Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.