Security Specialist at a security firm with 51-200 employees
Real User
Top 10
I like the Cloud Scanning feature the most, but they can improve in the area of role management and compliance reporting
Pros and Cons
  • "It is pretty stable. I would rate it nine or maybe ten."
  • "They should include better customization of the dashboard, and integration tools."

What is our primary use case?

We use Tenable.io for vulnerability scanning.

What is most valuable?

I like the Cloud Scanning feature the most.

What needs improvement?

They can improve in the area of role management and compliance reporting.

They should include better customization of the dashboard and integration tools.

For how long have I used the solution?

We have been partners with Tenable.io for four years.

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What do I think about the stability of the solution?

It is pretty stable. I would rate it nine or maybe ten out of ten. I didn't realize that the solution will be dropped in availability.

What do I think about the scalability of the solution?

It is a scalable solution. I would like to rate it a six out of ten.

How are customer service and support?

Many times, I get some answers that are not suitable information for my query. Thus, I need to escalate our vendors and our contacts internally. When some task is escalated and some security engineer supports them, it becomes quite helpful. After all, we are a part of it. I am working with Tenable.io. So in general when I have some problems, it is a pretty big problem for me. And I need someone else for support. It is not a general problem that some customers can figure out.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

Two years ago, I was training for Rapid7. Since then, I have had no time to implement another solution. So we are just implementing Tenable.io right now. Also, we have some big Tenable.io projects. So, we are just working around Tenable.io. But I have some expectations to work in the future with another vendor for vulnerability management.

What's my experience with pricing, setup cost, and licensing?

I don't have any comparative options from another vendor. I just work at the retail level. I know it has a pretty high cost for some features. It's a security vendor, and the security solutions are pretty high-priced. I think Tenable.io is available at the mid-range of prices, maybe the mid-high range.

What other advice do I have?

I work with Tenable.io and implement this solution for many customers. I would rate it eight out of ten.

The solution needs either two engineers or one security specialist to maintain it.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Security Architect at a tech services company with 51-200 employees
Real User
Supports container scanning, and the technical support is good
Pros and Cons
  • "The most valuable feature for me is container scanning because I am interested in CICD security."
  • "It would be helpful if Tenable could be more clear with regard to everything the solution can and cannot do with the particular license that you have."

What is our primary use case?

I am a consultant and I advise my clients from a security standpoint. My goal is to get them to maximize value from Tenable.io. I am also a user of it. 

What is most valuable?

The most valuable feature for me is container scanning because I am interested in CICD security. The standard infrastructure scanning is pretty robust, which is why I was focusing on containers.

What needs improvement?

We had some challenges with the implementation because of Docker Version 2, although with help from the support team, we were able to proceed.

It would be helpful if Tenable could be more clear with regard to everything the solution can and cannot do with the particular license that you have. The information is not available on the web site and they should be more upfront about it.

For how long have I used the solution?

I have been using Tenable.io for between six and eight months. My company had acquired it before I joined, although it was not being utilized properly.

What do I think about the stability of the solution?

I have never encountered any issues relating to stability. I have never seen a scan crash, and we've been able to configure multiple scans to run concurrently. Everything appears to run smoothly.

What do I think about the scalability of the solution?

Other than running multiple scans concurrently, we have not looked at scalability. However, I have no doubt that we will be able to get support in order to meet our expectations.

How are customer service and technical support?

The support team is very good and we are quite happy with them. When we had the trouble with Docker Version 2, they responded and were able to help us troubleshoot, and then guide us to the resolution. It now works the way we wanted it to.

Which solution did I use previously and why did I switch?

I have worked with the open-source solution OpenVAS, as well as with Rapid7 and Qualys. I can see that Tenable.io is going to be one of the big players because they are doing very well in this space.

What's my experience with pricing, setup cost, and licensing?

I think that the price is reasonable for now, although given that everybody is looking to cut costs, I think that they should take measures to lower it. There are additional features that can be licensed for an additional cost.

What other advice do I have?

My advice for anybody who is implementing this product is to have all of the requirements documented and ready in advance. You match the solution to your requirements. Out of the box, we found that Tenable.io matched almost all of our requirements. The only clarification that we needed had to do with the Tenable.io Web App license. 

We have a good understanding of how Tenable.io works with containers and infrastructure, but when it comes to deep driving into applications, databases, APIs, and toolkits that you have in your environment, you need a separate license for that. This is what the Web Application license is.

In order to enjoy the maximum value, you need to have the appropriate licensing.

Overall, I am quite happy with Tenable.io.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
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April 2024
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Kelvin Oladipo - PeerSpot reviewer
Team Lead, Cyber Security at Uridium Technologies
Real User
Provides seamlessness, a perfect UI, and identity management for office operations
Pros and Cons
  • "The solution provides seamlessness, a perfect UI, and identity management for office operations. We are most vulnerable to users. Therefore, it is crucial to implement the right solution to ensure proper user access and resource management."

    What is our primary use case?

    We use the Tenable Vulnerability Management solution for internal web applications, asset management, and remediation. It helps us transfer and leverage the remediation of websites, effectively addressing vulnerabilities.

    How has it helped my organization?

    We need to deploy this on internal assets. It resides within the internal infrastructure and communication.

    It encompasses everything at some point. From development to deployment, it receives the necessary attention. 

    What is most valuable?

    The solution provides seamlessness, a perfect UI, and identity management for office operations. We are most vulnerable to users. Therefore, it is crucial to implement the right solution to ensure proper user access and resource management.

    For how long have I used the solution?

    I have been using Tenable Vulnerability Management for 4 years.

    What do I think about the scalability of the solution?

    200 users are using this solution.

    Which solution did I use previously and why did I switch?

    We have used Qualys. It is tricky and expensive.

    How was the initial setup?

    The initial setup is seamless and takes three days to complete. Two people are required for the deployment but one person can do as well.

    What other advice do I have?

    This process is seamless because checks are scheduled at different intervals, typically every ten minutes. Once a log is generated, we attend to it immediately. Also, the maintenance is straightforward.

    Overall, I rate the solution an eight out of ten.

    Which deployment model are you using for this solution?

    Public Cloud
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    PeerSpot user
    Ingeniero de proyectos de TI at a tech services company with 51-200 employees
    Real User
    Stable with a straightforward setup and good scalability
    Pros and Cons
    • "The initial setup is very straightforward."
    • "There needs to be better dashboard navigation."

    What is our primary use case?

    We primarily use the solution for on-premises monitoring. We use it to monitor the servers in our organization.

    How has it helped my organization?

    For most of the updates, Windows updates, et cetera, the service will let us know when we shouldn't apply an update due to the fact that there's some missing code, for example. It gives us great insights into security risks.

    What is most valuable?

    The vulnerability scanning has been great as it's helped us to define some issues around the updates of some things, and some items surrounding services we need to take care of.

    The initial setup is very straightforward.

    The solution has been very stable and quite scalable.

    What needs improvement?

    The dashboard and the main panel could be better. It's lacking right now. Sometimes it's hard to find what you need in the menus. There needs to be better dashboard navigation.

    There needs to be more curation of core knowledge.

    The documentation was hard to find. It's not all in one place. It's kind-of all over. You have to work to seek it out.

    I can't recall any features that are lacking. I can't think of any additions we'd like to see in the next release.

    For how long have I used the solution?

    I've been using the solution for six months at this point. This has occurred within the last year. It hasn't been that long.

    What do I think about the stability of the solution?

    The stability is very good. I haven't had any issues with it. There are no bugs or glitches. It doesn't crash or freeze.

    What do I think about the scalability of the solution?

    The scalability of the solution is very good. If a company needs to expand it out, it can do so with relative ease.

    We have a few network engineers that work with the solution directly.

    I can't speak to any plans in terms of increasing usage. it's not something that we've discussed.

    How are customer service and technical support?

    I've never directly dealt with technical support. I can't speak to how knowledgeable or responsive they are. 

    I've read a lot of documentation and whitepapers on the product. However, they were not concentrated in one place. I had issues teaching down details about the product.

    Which solution did I use previously and why did I switch?

    We did previously use a different solution, however, we've found Tenable to be much better.

    How was the initial setup?

    The initial setup is quite straightforward. It's not complex. It was very easy to create an account

    The deployment itself only took one day. It was quite fast.

    We have four people on staff that are knowledgeable enough to handle deployment and maintenance.

    What about the implementation team?

    We handled everything ourselves. it was all online and very simple. We didn't need the assistance of a consultant or reseller. 

    What's my experience with pricing, setup cost, and licensing?

    I don't handle the licensing aspects of the solution. I'm not aware of the costs involved.

    Which other solutions did I evaluate?

    We potentially looked at Qualys and Rapid7 before ultimately choosing Tenable.

    I cannot control the main difference.

    What other advice do I have?

    We're a partner.

    I'm not sure which version of the solution we're using.

    I'd recommend the solution to other companies.

    I'd rate the solution at an eight out of ten overall. We're mostly very happy with its capabilities.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Senior Consultant at a tech services company with 11-50 employees
    Real User
    Discovers quickly, very stable, and periodically updated, and but needs more integration
    Pros and Cons
    • "It is very stable, and it is updated periodically by adding new vulnerabilities."
    • "It can have more integration."

    What is our primary use case?

    It is useful for scanning the whole environment to check for any vulnerabilities. We can then start deploying or closing these vulnerabilities by applying the Windows or other product patches. In the end, we have an environment with no vulnerabilities, and we increase our security posture and security levels. 

    What is most valuable?

    It is very stable, and it is updated periodically by adding new vulnerabilities. It can discover much quickly as compared to other vendors.

    Its management console and portal make it easy to use and effective. 

    What needs improvement?

    It can have more integration.

    For how long have I used the solution?

    I have been using this solution for three months.

    What do I think about the stability of the solution?

    It is very stable.

    What do I think about the scalability of the solution?

    It is scalable.

    How was the initial setup?

    I haven't installed it on a customer's site. I just installed it in my lab in order to get familiar with the product, and that's it. It was just for testing.

    It was a straightforward installation. Because it was done in my lab environment, it didn't take that much time. It took around three to four hours.

    What about the implementation team?

    I did it myself.

    What other advice do I have?

    I would recommend this solution at this time, but after installing it for more customers, my answer might change in the future.

    I would rate this solution a seven out of 10.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
    PeerSpot user
    Network Security Engineer at np secure
    Reseller
    An inexpensive, stable solution for in-depth vulnerability scanning on the cloud, which is easy to setup and comes with good technical support
    Pros and Cons
    • "The solution can integrate with third parties and meets standard compliance."
    • "An area of improvement for this solution is being able to customize the dashboard. For example, the dashboard does not allow us to view a previous months vulnerability results alongside current results to make comparisons."

    What is our primary use case?

    Our primary use case for this solution is to perform in-depth vulnerability scans on the cloud.

    What is most valuable?

    The solution can integrate with third parties and meets standard compliance.

    What needs improvement?

    An area of improvement for this solution is being able to customize the dashboard. For example, the dashboard does not allow us to view a previous months vulnerability results alongside current results to make comparisons.

    For how long have I used the solution?

    I have been using this solution for about two years.

    What do I think about the stability of the solution?

    The solution is very stable.

    How are customer service and technical support?

    The customer service/technical support for the solution is very good.

    How was the initial setup?

    The initial setup of the solution is not complicated and can easily be configured. Additionally, the solution comes with templates for assessing and auditing.

    What's my experience with pricing, setup cost, and licensing?

    The solution is not too expensive.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: My company has a business relationship with this vendor other than being a customer: reseller
    PeerSpot user
    Security Specialist at a security firm with 51-200 employees
    Real User
    Top 10
    Good integration, a simple initial setup and easily scalable
    Pros and Cons
    • "Technical support has been good. They respond quite quickly."
    • "The interface could be improved; right now it's running on two interfaces simultaneously."

    What is most valuable?

    The solution's most valuable aspects are its user interface and usability. In general, Tenable is one of the best products in terms of management tools.

    The solution integrates well with other solutions.

    What needs improvement?

    I don't have any issues with the solution at this time, and I don't think there are any features that are missing or could be added.

    The interface could be improved; right now it's running on two interfaces simultaneously.

    For how long have I used the solution?

    I've been using the solution for half a year.

    What do I think about the stability of the solution?

    The solution is stable.

    What do I think about the scalability of the solution?

    The scalability is good. Currently, we have thousands of computers using the solution.

    How are customer service and technical support?

    Technical support has been good. They respond quite quickly.

    How was the initial setup?

    The initial setup is straightforward, as it is a cloud version.

    What other advice do I have?

    We use the cloud deployment model.

    I'd recommend the solution. I'd rate it eight out of ten.

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.