Prajot Nair - PeerSpot reviewer
Senior Manager -Cloud Security at Capgemini
Real User
Top 5
Full-service solution that gives a good ROI
Pros and Cons
  • "The initial setup is straightforward so long as your infrastructure, components, and networks are in place."
  • "Tenable.io Vulnerability Management could be improved with an increased number of dashboards and MSSP integration."

What is our primary use case?

Tenable.io Vulnerability Management is used as a unified platform for vulnerability management.

What needs improvement?

Tenable.io Vulnerability Management could be improved with an increased number of dashboards and MSSP integration.

For how long have I used the solution?

I've been working with Tenable.io Vulnerability Management for five years.

What do I think about the stability of the solution?

Tenable.io Vulnerability Management is stable.

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What do I think about the scalability of the solution?

Tenable.io Vulnerability Management is scalable.

How are customer service and support?

Tenable doesn't provide support beyond documentation.

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is straightforward so long as your infrastructure, components, and networks are in place. There are also a few teaching issues post-migration, like integration with third parties and SEO integrations.

What was our ROI?

Tenable.io Vulnerability Management gives a good ROI in the long run, though it would be better with a pay-as-you-go model.

What's my experience with pricing, setup cost, and licensing?

Tenable.io Vulnerability Management's pricing solution model isn't great. Providing a pay-as-you-go option would be an improvement.

What other advice do I have?

Tenable is a full-service product, but it still has a lot of improvements to make, so I'd recommend exploring other products before implementing it. I would give Tenable.io Vulnerability Management a rating of nine out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Amr Abdelnaser - PeerSpot reviewer
Senior Information Security Analyst at EastNets Holding Ltd.
Real User
Top 5
A customizable solution that helps to scan environment
Pros and Cons
  • "You can customize each point in new scans."
  • "I don't recommend Tenable.io Vulnerability Management for web scanning"

What is our primary use case?

We use the solution to scan our environment, ServicePRO. 

What is most valuable?

You can customize each point in new scans. 

What needs improvement?

I don't recommend Tenable.io Vulnerability Management for web scanning. 

For how long have I used the solution?

I have been working with the product for two years. 

What do I think about the stability of the solution?

Tenable.io Vulnerability Management is stable. 

What do I think about the scalability of the solution?

We have seven users for the product. 

How are customer service and support?

My colleagues say that the tech support team is very responsive and helpful. 

How was the initial setup?

Tenable.io Vulnerability Management's installation is easy. You just need to access the credentials for it. 

What was our ROI?

We have not seen ROI with the product's use. 

What other advice do I have?

I would rate the product a ten out of ten. You need to be specific with each step while using Tenable.io Vulnerability Management. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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IT support at Ganesh
Real User
Top 20
A tool that provides great visibility of the vulnerabilities that need to consider in improving its interface
Pros and Cons
  • "The best feature of the solution is the amount of visibility it provides of the vulnerabilities."
  • "It's not a user-friendly tool since it has a complicated interface."

What is our primary use case?

We use Tenable.io Vulnerability Management for our organization's endpoint and server vulnerability management.

What is most valuable?

The best feature of the solution is the amount of visibility it provides of the vulnerabilities.

What needs improvement?

Improvements should be made to the solution to make it easy to use. It's not a user-friendly tool since it has a complicated interface. The solution needs to have a more user-friendly interface.

For how long have I used the solution?

I have been using Tenable.io Vulnerability Management for three years. I am using the solution's latest version.

What do I think about the stability of the solution?

It is a stable solution. Tenable.io is the leader in the market, having a very good database of vulnerabilities.

The solution's stability is good. From my experience, the solution's stability is good compared to its competitors.

What do I think about the scalability of the solution?

It is a scalable solution.

In my company, more than 5,000 people use the solution.

The solution is extensively used in my company.

How are customer service and support?

The technical support is not good.

How was the initial setup?

The setup phase was good.

The setup phase could be completed in less than five minutes.

The deployment process was carried out through an automated process and wasn't done manually. It was done with the help of Intune.

Based on our requirements and business, we need around three to five people to deploy and maintain the solution.

What about the implementation team?

No consultants were involved in the setup phase since we chose to manage the installation part directly.

What was our ROI?

Considering our scenario, the solution is worth it.

What's my experience with pricing, setup cost, and licensing?

A yearly payment has to be made toward the solution's licensing costs.

Compared to other solutions, Tenable.io is expensive.

What other advice do I have?

If technical support for the solution is not considered, I recommend it to those planning to use it.

Overall, I rate the solution a six out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Information Security Manager at a international affairs institute with 10,001+ employees
Real User
An easy-to-use and stable solution that helps organizations to find vulnerabilities in their systems
Pros and Cons
  • "The product is easy to use."
  • "The solution must be promoted more in the market."

What is our primary use case?

We use the tool to find loopholes in the system.

What is most valuable?

The product fulfills our needs. It gives reports and finds vulnerabilities in our system. The product is easy to use. It is easy to integrate the tool with other products.

What needs improvement?

The solution must be promoted more in the market. It will make the customers more aware of the product.

For how long have I used the solution?

My organization has been using the solution for a month.

What do I think about the stability of the solution?

The tool is stable.

What do I think about the scalability of the solution?

Around 20 people use the product in our organization. We have one to three administrators. We are most likely to increase the usage of the product in the future.

How was the initial setup?

It was easy to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The tool is reasonably priced. There are no additional costs associated with the product.

What other advice do I have?

I have known the product for some time. So, I implemented it. Overall, I rate the solution an eight out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Security engineer at a construction company with 1,001-5,000 employees
Real User
Top 5
Has a valuable remediation feature, but it could be easier to set up on the cloud
Pros and Cons
  • "It helps us create remediation projects and assign the console’s responsibility to specific engineers."
  • "The product could be easier to set up on the cloud."

What is our primary use case?

We use the software to manage vulnerabilities in our environment.

What is most valuable?

The product’s most valuable feature is remediation. It shows a list of vulnerabilities per server once you scan on cloud or on-premise instances. It helps us create remediation projects and assign the console’s responsibility to specific engineers. We can set up a follow-up date depending on the organization's requirements.

What needs improvement?

The product could be easier to set up on the cloud.

For how long have I used the solution?

We have been using Tenable Vulnerability Management for three years.

What do I think about the stability of the solution?

I rate the platform's stability an eight out of ten. Once, a few of our subsidiaries complained that channel usage in the environment was consuming bandwidth.

What do I think about the scalability of the solution?

We have five admins using Tenable Vulnerability Management in our organization. I rate the product’s scalability a seven out of ten. It has many features, and it is complicated to train someone on how to use Tenable. You have to schedule a session every day for almost two weeks for it.

How are customer service and support?

It was challenging to contact the technical support team earlier. However, we have found the right contact and can reach out to them easily.'

Which solution did I use previously and why did I switch?

I have used open-source applications before.

How was the initial setup?

The product is complicated to set up on AWS. However, it is easy to implement on-premises. It involves discovering IP addresses and schedule scanning. It requires acquiring some knowledge about the process to familiarize yourself with the AWS environment. We have to complete the setup for the whole environment. The deployment for a vast environment involves migrating a lot of data from on-premise to the cloud.

What about the implementation team?

We execute the implementation for most of the tools in-house. We take help from third-party vendors for the rest of it.

What other advice do I have?

I rate Tenable Vulnerability Management a nine out of ten. I advise you to choose Tenable.iO as it is a cloud-based solution.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
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Senior Information Security Engineer at a consultancy with 5,001-10,000 employees
Consultant
Top 20
An easy-to-use solution with smooth configuration and broad scalability
Pros and Cons
  • "The solution is easy to use and configuration is smooth with no complexities."
  • "The solution creates vulnerability tickets within the VM profile but should also include them under the Remediation tab so the fixes can be viewed in the ticketing queue."

    What is our primary use case?

    Our company has 25 technicians who use the solution to scan firewalls and produce scheduled compliance reports for various environments.

    What is most valuable?

    The solution is easy to use and configuration is smooth with no complexities.

    The solution is one of the best tools in the market for vulnerability management and remediation. It functions exactly as we desire.

    What needs improvement?

    The solution creates vulnerability tickets within the VM profile but should also include them under the Remediation tab so the fixes can be viewed in the ticketing queue. 

    Qualys is a competitor product and handles vulnerability tickets in this comprehensive manner. 

    For how long have I used the solution?

    I have been using the solution for two years. 

    What do I think about the stability of the solution?

    The solution is stable and I have only experienced hangs a few times. 

    What do I think about the scalability of the solution?

    The solution is accessible from the private cloud so it is scalable to any needs. 

    How are customer service and support?

    Technical support requires constant follow up and that is an issue. Once they are made aware of an issue, it takes time for them to find a resolution. I currently have three cases and have been waiting so long for updates that I have asked for escalation.

    Support provided by Qualys is better because they work with you right away to resolve issues. 

    I rate support a two out of ten. 

    How would you rate customer service and support?

    Negative

    How was the initial setup?

    The initial setup is straightforward and not hard to understand if you have worked with other solutions. 

    We experienced an authentication issue when the NetApp scanner was trying to log in to the system and firewall, but we modified the setting and the issue was resolved. 

    What about the implementation team?

    We deployed the solution ourselves and the complexity depends on each environment. 

    For example, our company has AWS, Azure, and on-premise data center environments. Our infrastructure team builds a list of assets and then our technicians deploy the solution to conduct scans. 

    What's my experience with pricing, setup cost, and licensing?

    The annual license is a bit costly but the solution is worth it. 

    Which other solutions did I evaluate?

    We also use Qualys and like how it handles vulnerability tickets. 

    We moved to the solution because Qualys does not support Cisco Secure Firewalls and that is a requirement in our environment. 

    What other advice do I have?

    While Qualys offers dual locations for vulnerability tickets, it is not difficult to use API calls to integrate the solution with ServiceNow for assigning mitigation. 

    Many companies use third-party tools like Jira to integrate things so it is not unusual. I do believe Tenable is working on an internal solution that will be available in the future.  

    I rate the solution an eight out of ten. 

    Which deployment model are you using for this solution?

    Private Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Real User
    Top 10
    Useful for penetration testing but reporting functionality needs improvement
    Pros and Cons
    • "It's a recommended tool for penetration testers because it's effective for that purpose."
    • "The tool's reports are bad. They're not very customizable or flexible. During audits, we often have to exclude things that aren't relevant to our organization, but we can't do that easily with the reports. They come in HTML or PDF format, and we can't compare current results with previous ones in Excel because we never receive reports in Excel."

    What needs improvement?

    The tool's reports are bad. They're not very customizable or flexible. During audits, we often have to exclude things that aren't relevant to our organization, but we can't do that easily with the reports. They come in HTML or PDF format, and we can't compare current results with previous ones in Excel because we never receive reports in Excel.

    For how long have I used the solution?

    I have been using the product for a year, and my organization has been using it for six to seven years. 

    What do I think about the stability of the solution?

    Tenable Vulnerability Management is stable. 

    What do I think about the scalability of the solution?

    I rate the tool's scalability a seven out of ten. 

    How are customer service and support?

    The solution's support is okay, but it could be more customer-friendly. The people providing support have knowledge, but they could improve customer interaction.

    How was the initial setup?

    The tool's deployment can be challenging, especially for those unfamiliar with Kali Linux, as it operates on this platform. This might make the setup process difficult for users accustomed to other operating systems like Windows. It may take a couple of tries to get comfortable with the process. However, once you have set it up a few times, it becomes easier.

    What other advice do I have?

    Sometimes, we use the tool for tasks like configuration and running scans. However, it's a bit difficult to use compared to Qualys. One issue we've noticed is that it takes up a lot of space, which customers often complain about. They promised more system coverage and updates, but it isn't happening.

    I rate Tenable Vulnerability Management a seven out of ten. It might be challenging if you're used to working on Windows. However, it's a recommended tool for penetration testers because it's effective for that purpose.

    We use it for audit and PT. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
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    Iwegbue Godspower Isioma - PeerSpot reviewer
    Cyber Security Analyst at Platview Technologies
    Real User
    Top 5Leaderboard
    A stable and easy-to-use solution that scans vulnerabilities in assets and provides suggestions for remediation
    Pros and Cons
    • "The solution is very simple to use."
    • "The solution must provide penetration testing."

    What is our primary use case?

    The solution scans vulnerabilities in assets like workstations, network devices, desktops, or laptops. The product indicates vulnerabilities based on severity levels. There are high, critical, medium, low, and informational levels of severity.

    What is most valuable?

    The product can scan assets and web applications. It provides remediation for each vulnerability it scans. We get to know the actions we have to take to remediate the vulnerabilities. The solution is very simple to use. It also has cloud scanners. We can integrate Tenable and Nessus Scanner. It is easier to use.

    What needs improvement?

    The solution must provide penetration testing.

    For how long have I used the solution?

    I have been using the solution since 2022.

    What do I think about the stability of the solution?

    The tool is very stable.

    What do I think about the scalability of the solution?

    The tool is scalable.

    How are customer service and support?

    We don't have many issues.

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    The initial setup is very easy.

    What other advice do I have?

    The tool is easy to use and deploy. It's easy for customers to go through the documentation, see how it works, and scan their assets. Everything is straightforward, including the creation of users and enabling 2FA. Overall, I rate the tool a nine out of ten.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Microsoft Azure
    Disclosure: My company has a business relationship with this vendor other than being a customer: Customer/Partner
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    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.
    Updated: April 2024
    Buyer's Guide
    Download our free Tenable Vulnerability Management Report and get advice and tips from experienced pros sharing their opinions.