I don't use the tool or know a lot. It is going to have some shortcomings. When it comes down to publishing, we just found out this week that they actually have a publisher add-on. So, what we were trying to publish was not giving a detailed report about the architecture, views, etc. I just wish they had sent these to UNICOM and contacted them about add-on features for the publishing part of the tool.

UNICOM System Architect is quite a dated tool.

I don't like this solution very much. It was something that I had to use because the organization had invested in this product.

We built some customization because we were in vendor lock-in. It is not a very pleasant experience.

The usability needs to be improved. 

The dashboards and reports are missing from Systems Architect. 

They need to add reports that show the enterprise architecture perspectives, and the dashboards should be comfortable for the senior enterprise architects so that they can view the complete landscape. These are missing and need to be included to improve the solution.

It needs to have more compliance with the standard enterprise architecture frameworks, such as TOGAF, ArchiMate, and Zachman because it has its own notations and diagrams. 

It needs to have more compliance with the standard EA frameworks.