Veritas System Recovery’s pricing and local support need some improvement.

I don't see any scope for improvement in the product since it is a well-established solution. My company has not faced any production-related issues with Veritas System Recovery, as it has stayed quite stable in our environment.

The product's integration capabilities are an area with certain shortcomings where improvements are required. The documentation and reporting areas also need to be improved.

Veritas System Recovery Manager offers some manager solutions, but there is room for improvement. If we are managing multiple machines, System Recovery can be installed. However, when compared to other solutions such as Acronis, Veritas' centralized console could use more functionality. Veritas Backup Access is a centralized solution, but if we want to manage it as a central solution, the centralized management console needs improvement.

The tool's deployment could be easier. The deployment itself isn't the issue; rather, the problem lies in configuring policies and testing everything before it's ready. We invest a significant amount of time in preparing for various scenarios. However, we often encounter situations where changes have occurred since our initial preparations. This can render the automation less valuable.

I was not happy with the product. I didn’t even install the latest version. I had to install the agent on every PC and every server. We faced issues with recovery and restoration.

For most organizations these days, their main concern is to protect their database and I think Veritas could make some improvements in that regard. Our database is on the ASM and I think the product could be integrated with that so that we can protect the database snapshot. Currently, Snapshot doesn't work on an ASM-based database and the ability to do that would improve the solution. 

I don't think this product is perfect but so far I have not had any issues with it.

The pricing could be cheaper. 

This solution needs an easier interface that is more comprehensible.  Also, sometimes we have issues with restoring images when we initialize the servers. In addition, the reliability is sometimes lacking when restoring the image.