Quadria Rouen Agency Director at a computer software company with 201-500 employees
Real User
Provides good tech support
Pros and Cons
  • "VxRail's technical support is very good."
  • "The full solution is not completely included as a bundle, such as we see with SimpliVity."

What is our primary use case?

We mainly use the solution for our data center equipment. 

As with SimpliVity, the solution concerns itself with storage, networking and virtualization resources.

What needs improvement?

The price of the solution is rather on the high side, not generally speaking but only as concerns VxRail. Dell Strava has exactly the same kind of price when it comes to HPE. VxRail starts at a higher price, so we tend to use SimpliVitity solutions concerning small companies. 

The full solution is not completely included as a bundle, such as we see with SimpliVity.  VxRail lacks a backup solution.

For how long have I used the solution?

I have been using VxRail for around five years. 

How are customer service and support?

VxRail's technical support is very good.

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How was the initial setup?

As with SimpliVity, the initial setup took two days. 

What's my experience with pricing, setup cost, and licensing?

The price is rather on the high side. 

There is no licensing fee. One can buy HPE, all fully included, with either a three or five year license covering full support. 

What other advice do I have?

The solution is deployed mostly on-cloud, although some of the bigger environments prefer do so on-premises. 

I would recommend this solution to others. 

I do not know the exact number of customers who are using the solution. I believe this number to be 15 or 20 in France, although there are more who use the SimpliVity solutions because of the lower price. 

I rate VxRail as an eight or nine out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Distributor
PeerSpot user
IT Technical Consultant at a tech vendor with 1,001-5,000 employees
Consultant
Good interface and fair pricing with a single point of contact for support
Pros and Cons
  • "The stability is very good. We haven't had any issues at all. There aren't bugs or glitches. There aren't system crashes or anything of that nature."
  • "It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM."

What is most valuable?

The finger click upgrade is the solution's most valuable aspect.

The single point of contact for support is excellent.

Management and monitoring tools are great. The solution has a very nice user interface and an easy to navigate dashboard. Everything that a company needs can be found on VxRail. 

What needs improvement?

The downside of the solution is this: if one drive load is down, it will take some time to sequence the data. There is a need to improve on this a little bit. This inclusion of data just takes too much time. It should be improved. It should not take so much time in the case of a hard drive failure.

It should not be deployed on one hypervisor. There should be multiple hypervisors supported like Hyper-V or KVM. 

For how long have I used the solution?

I've been dealing with the solution for the last two years.

What do I think about the stability of the solution?

The stability is very good. We haven't had any issues at all. There aren't bugs or glitches. There aren't system crashes or anything of that nature.

What do I think about the scalability of the solution?

The scalability of the solution is great. If an organization needs to expand out the service they can do so quite easily.

How are customer service and technical support?

We're quite satisfied with the level of technical support provided. They're great. They're knowledgeable and responsive. There's absolutely no issue. It's a single point of contact for support for any issue whether it is VMware or any kind of hardware issue.

Which solution did I use previously and why did I switch?

I have worked a lot on VxRail. I have also worked on Nutanix, however, not as much as I've worked on VxRail.

Nutanix performance is pretty good and they have something called a CVM, or controller VM. VxRail, however, is based on hardware connections. That's the major difference between the two. That is why the high ops of VxRail is better as compared to Nutanix. Nutanix is simply a different point of VL. 

How was the initial setup?

The solution's implementation is very straightforward. It will take, at a maximum, one hour to deploy all the nodes. It's not complex at all. It's easy.

What's my experience with pricing, setup cost, and licensing?

The pricing is pretty typical. There is no difference in competitors for the most part. I cannot say VxRail is cheaper than Nutanix. There really is no significant difference to discuss.

What other advice do I have?

We are a gold platinum partner for Dell EMC.

I'd rate the solution ten out of ten.

I'd recommend the solution, however, it really depends on the company's requirements. If someone mentions having already used VxRail and not wanting to go with another hypervisor, the best recommendation from my side is to still go with VxRail. With VxRail, they have ample VMware so there's no issue with an upgrade or anything of that nature.

However, on the other hand, if you're going with something like and Acropolis hypervisor, which is both free and a Nutanix solution, and if you are a new organization that doesn't want to invest much, then I would suggest going with something like Nutanix instead. This is due to the fact that the Acropolis hypervisor has all kinds of features. It's very important for any smaller firm if they don't want to invest too much on the hardware, to go with Nutanix as it could be more affordable as a free solution.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: partner
PeerSpot user
Raul Gomez - PeerSpot reviewer
Raul GomezAdministrator at Latix NS
User

you should be impartial and also show the statements of customers who decide to purchase Nutanix Acropolis because of its superior features and better performance.

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VxRail
April 2024
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Ingénieur Avant vente at CFAO Technologies
Real User
It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible
Pros and Cons
  • "For me, VxRail's most valuable feature is its life-cycle management."
  • "I would like to see VxRail add duplication features to its hybrid solution."

What is our primary use case?

We're integrators, and we have clients in various industries, including banking and energy. In general, VxRail is used to virtualize our customers' platforms. For example, some use it for Active Directory or their email solution for Microsoft Exchange. In addition to VxRail, we work with a storage array solution from Dell EMC with other servers. We use IBM Power System for our backup solution. 

What is most valuable?

For me, VxRail's most valuable feature is its life-cycle management.

What needs improvement?

I would like to see VxRail add duplication features to its hybrid solution. 

What do I think about the stability of the solution?

VxRail is highly stable.

What do I think about the scalability of the solution?

VxRail is scalable. If you want to add more computer storage, you only need to add a remote.

How are customer service and support?

Dell EMC support is very responsive and helpful.

How was the initial setup?

It's quick and easy to initialize the cluster in VxRail. You can have your cluster up and ready in a few minutes. To deploy and maintain VxRail, we need one person for the solution and another for networking. 

What was our ROI?

Return on Investment is something you can see on the customer side, but this is a new solution that we deployed this year, so we would need to wait three years to calculate the return.

What other advice do I have?

I rate VxRail nine out of 10. It's a good solution that's easy to manage. It's simple to upgrade and patch, so you don't have to check every component to see if it's compatible. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PreSales Manager at UC-Solutions
Real User
Simple management, one portal easy access, and fully integrated
Pros and Cons
  • "Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective."
  • "There is limited support for SAP HANA with this solution."

What is our primary use case?

I am working for a service provider, we provide IT services for our customer in Egypt. I have deployed this solution in approximately 10 companies. The solution provides many components into one box for data centers.

What is most valuable?

When it comes to valuable features there are two different areas. From the business perspective, it is a lot cheaper, simple to manage, and easy to store in a small data center. You will only need small preparations for all the credential from the data center. From a technical perspective, you are able to manage all your data centers from one portal.

Dell owns the EMC, EMC owns VMware, and there are many other interconnections throughout the industry which allows a fully integrated solution from a technical perspective. If you open a ticket related to hardware or software it is from the same portal.

Additionally, we do not have a lot of issues with the customers related to the workloads or any sort of business related to this solution, we do not have issues with compatibility.

What needs improvement?

There is limited support for SAP HANA with this solution. Sometimes there are customers we have that want a solution based on SAP HANA and it is not compatible. 

For how long have I used the solution?

I have been using this solution for three years.

What do I think about the stability of the solution?

We have found the solution to be stable.

What do I think about the scalability of the solution?

The solution has scaled well for us. When you need to scale up all you need to have is additional nodes to insert, power them on, pre-configure, and it is in production.

How are customer service and technical support?

The support was very fast at responding and resolving issues in all the tickets we created with them.

How was the initial setup?

The installation is very straightforward. You forward your IP, password, and some other information then you are done.

What about the implementation team?

The deployment is based on two scenarios, the budget and the software that would be running over the virtual machines in VMware and on this solution. 

There are multiple series within this solution, we have to select the right sizing for the customer needs. If the company needs to implement SAP, Oracle, or regular infrastructure, based on this information we provide the solution business series. There are many things to consider, what is the nodes needed for the configuration, this could be three, four, five, etc. Which license is required with VMware, either standard or enterprise. Staying within the budget is important, this solution can be expensive and is based partially on the workloads that they will work on.

What's my experience with pricing, setup cost, and licensing?

The solution is priced well for businesses.

What other advice do I have?

One of the issues I come across when we implement the solution is our customer's technical team do not have the knowledge of VMware and the technical operational components. They need to be trained very well before they start using the solution.

If you are wanting to improve your data centers this solution is one small box that can be used in a data center providing low power consumption and requiring minimal administration. You are almost able to combine all the business into one.

I rate VxRail a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
IT Manager at CIALNE
Real User
Stable and easy to set up
Pros and Cons
  • "The initial setup was very easy."

    What is our primary use case?

    We use VxRail to host our SAP ERP system.

    For how long have I used the solution?

    I have been working with VxRail for two months.

    What do I think about the stability of the solution?

    The stability is okay and we haven't had a problem.

    What do I think about the scalability of the solution?

    We have approximately 500 people who use this product and we have not tried to scale it.

    How are customer service and technical support?

    I have not been in contact with technical support.

    How was the initial setup?

    The initial setup was very easy. Part of the process was migrating the virtual machines to the new server.

    What about the implementation team?

    We used the Dell team to help with our deployment.

    What's my experience with pricing, setup cost, and licensing?

    This is an expensive product and that should be considered a point to be improved.

    What other advice do I have?

    Overall, this is a good product and I recommend it.

    I would rate this solution a ten out of ten.

    Which deployment model are you using for this solution?

    On-premises
    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
    Managing Director at a tech services company with 10,001+ employees
    Real User
    Allows for flexibility across the hybrid cloud
    Pros and Cons
    • "I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack."
    • "It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration."

    What is our primary use case?

    It is part of the VMware stack for our data center and cloud.

    How has it helped my organization?

    I'm one of the architects for hybrid cloud. I like the new releases that Dell EMC is doing with VMware. They are allowing for flexibility across the hybrid cloud. This allows organizations to use containers and to be able to move into the public cloud, but also not have lock-in. They can come back to the private cloud when they want to, so it's creating a lot of flexibility across the stack.

    What is most valuable?

    Looking at the modernization and flexibility with VCM and VCF into the cloud.

    What needs improvement?

    We would like to see tighter integration with Pivotal, because we're looking for end-to-end transformation and tight integration. So, we would like to see the Dell EMC family have stronger integration with their products, as this would be the best thing.

    It still has some maturity to grow. It needs to be more tightly integrated with its own family of products. It has shown that it is open with the other products within the market, through its stack, but it needs to have the proof in the market (with use-cases), and it has to have the scalability with the integration.

    What do I think about the stability of the solution?

    It is a lot more stable than it used to be.

    What do I think about the scalability of the solution?

    It's a lot more scalable than it was. With the combination of the stack, I just recently went to training two weeks ago. For somebody who had been certified in VMware, then sort of stopped using it, I'm back as a proponent of using the solutions across the hybrid cloud and within the data center consolidation and hybrid cloud solutions.

    How are customer service and technical support?

    I have not used technical support. I've just been going to technical training as a partner.

    How was the initial setup?

    It should be straightforward. That's what we're trying to do. We are trying to make it straightforward.

    What about the implementation team?

    I lead the largest integrator group that we're partnering with.

    What was our ROI?

    The real ROI is the benefit of being able to do a true hybrid cloud, not having to move from CAPEX to OPEX in a pure break. 

    It is also being able to have the flexibility without having lock-in. By being able to use skills that you already have within your data center, you can optimize those as you are adding-on public cloud skills. Then, you can continue to build upon those skills with flexibility and immediate use them within the market.

    Although, everybody tries to say that public cloud can be more cost-effective. By having that flexibility that fits your business need, there is a greater business case and value case for the business to create that flexibility. By going with the VxRail and full speed of VCM and VCF, it's a much greater investment and creates a greater flexibility and scalability for the customer.

    Which other solutions did I evaluate?

    Dell has a really strong set of solutions, probably the best in the market.

    What other advice do I have?

    The first thing they should do is look at their overall enterprise architecture. Don't immediately follow the advice and take the jump to move. What they want to do is look at the investments that they've already made, and look at what the future state is that they want to go to, not just for that one simple solution. They need to look at what's their entire enterprise architecture future state, then consider everything: skills, interoperatability, integration, and future scalability. Then, look at the solution that they want to go with because they want that flexibility. They should be able to not only move to the public cloud, but be able to move back to the private cloud, and understand what's the cost of their legacy.

    They should be looking at replace, refactor, and retire. How long is it going to take them to retire? You don't want to just rush into retiring your applications or replacing them if they're applications that are not coasting a lot to maintain, or you don't do a lot with them. Then, retiring those applications should be a thoughtful, longer process. It's okay to consolidate them and continue to run them on your VMware environment.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Enterprise Architect at Unisys
    Real User
    All the different layers of architecture have worked quite well: network, storage, and compute
    Pros and Cons
    • "It is truly a hyper-converged infrastructure, so everything is there together."
    • "I would like better integration with VCF from VMware, which is the Cloud Foundation tool set, so we can easily provision servers very quickly."

    What is our primary use case?

    The primary use case is that it is used as a tools pod where we can easily deploy our tools for any particular client on-premise. These tools include server management tools, storage management tools, network management tools (like SolarWinds), and other types of products (like Nagios), so we can put them in one place. We also work with Red Hat Satellite, WSUS, and all the particular tools that our teams need to manage to operate environments for clients.

    How has it helped my organization?

    Because of the quicker deployment, we don't have to ask each team, what do you need? Then finding a VMware farm to put an instance of this on is much faster now. We know that we need this many and can easily just put it in one place and on one device. That's why it's a quicker deployment, because we are able to put it up very quickly for clients.

    What is most valuable?

    It is truly a hyper-converged infrastructure, so everything is there together. We normally go with either a two node or three node infrastructure, which is nice and small. 

    Everything is there: The storage, the network, and it is all in one package, so it's easily deployable in a very quick fashion.

    What needs improvement?

    I would like better integration with VCF from VMware, which is the Cloud Foundation tool set, so we can easily provision servers very quickly.

    Dell EMC could put in their own monitoring tool set for this environment, or if they wanted to, they could use it to expand into other environments.

    What do I think about the stability of the solution?

    No problems with it at all. All the different layers of architecture have worked quite well: network, storage, and compute. Everything has worked quite fine.

    What do I think about the scalability of the solution?

    We haven't really gone beyond what we started off with: three nodes. However, we're looking at other clients where we will be doing upwards of four to 15 nodes.

    How are customer service and technical support?

    I have never used the technical support.

    What was our ROI?

    It can easily be put on one rack. You only need a very small area of the rack, so it's definitely much cheaper to run from a power standpoint. 

    You can easily deploy it very quickly. So, it's cheap to manage.

    It's cheap to be sitting on an on-premise data center.

    Which other solutions did I evaluate?

    Nobody else was on our shortlist, because Dell EMC is our strategic partner. We were expecting them to bring us something that would work very quickly and easily, but also be at a reasonable price point, and they did.

    Disclosure: My company has a business relationship with this vendor other than being a customer: Partner.
    PeerSpot user
    Director at a media company with 5,001-10,000 employees
    Real User
    Useful and stable solution used to support the hardware across our organization
    Pros and Cons
    • "This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources."
    • "It could be improved by having more information on the integration portion of ACI."

    What is our primary use case?

    We use this solution to ensure our hardware is supported. 

    What is most valuable?

    This is a good solution if you want to deploy an ACI Environment but don't have all the necessary resources.

    What needs improvement?

    VxRail is an expensive solution. It could be improved by having more information on the integration portion of ACI. 

    What do I think about the stability of the solution?

    This is a stable solution. We have migrated our old systems on the new ACI station and have experienced no issues. 

    What do I think about the scalability of the solution?

    This is a scalable solution but this comes at a cost. 

    How was the initial setup?

    The initial setup was quick and involved medium complexity. It requires help from the vendor to scale. 

    We received technical support from Dell as part of the deployment implementation plan and contract.

    What's my experience with pricing, setup cost, and licensing?

    I would recommend adjusting pricing of this solution to suit your infrastructure.

    What other advice do I have?

    I would rate this solution an eight out of ten. 

    Disclosure: I am a real user, and this review is based on my own experience and opinions.
    PeerSpot user
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