Technical Support Analyst with over than 10 years of experience.

Technical Skills:

• Windows NT/2000/2003/2008.
• Symantec Antivirus 10.x e 11.x (SEP), Symantec Mail Security products (SMS for Exchange and Brightmail Gateway).
• McAfee EPO
• Microsoft Active Directory and GPO.
• Microsoft IIS
• Microsoft Exchange 2003/2007/2010/2012 e Sendmail (Internet Mail concepts -SMTP / ESTMP).
• Windows DNS
• Windows DHCP
• Citrix Enterprise e XenApp.
• VmWare Server, ESXi, ESX (VSphere) e Virtual Center.
• Vision , Double Take
• Entrprise Vault for Exchange
• WSUS
• Microsoft Cluster
• Microsoft SQL (basic administration)
• Symantec Netbackup
• HP Open View
• Symantec Endpoint
• Trend Micro Hosted E-mail Security

Personal Skills:

• Experience in high pressure environments
• Ability to organize and motivate teams.
• Extremely easy relationship