Hi!! I am a Seasoned Professional with over 9 years’ of rich experience in IT Operations entailing IT Infrastructure Management, Techno-commercial Operations, Data Centre Operations and Vendor Development, Well–organised, results oriented individual with proven ability to implement standards, procedures & processes that results in operational excellence and improved business satisfaction, Proven track record of functioning as a liaison between the business and the internal or external technology community including vendor management, Expertise in managing business operations across the market with key focus on top line profitability by ensuring optimal utilization of resources, Comfortable in interacting with multiple levels of organisation, management and staff from different locations.
Proactively and effectively identified customer needs and overcome objections to proposed solutions by performing technical/commercial benefits assessment for customers and gaining detailed understanding of their environment. A keen strategist, planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations and improved business performance. Actively involved in providing disaster recovery solutions, handling data centre management and data centre support
Core Area:--
-IT Solution Architecture
-Technology Implementation
-Data Centre Design & Operations
-Information Security
-BCP & DR Scoping, Planning and Implementation
-Customer Satisfaction
-Cloud - IaaS & PaaS