Investment Professional at a venture capital & private equity firm with 11-50 employees
Real User
Great features, particularly SharePoint which enables collaboration
Pros and Cons
  • "It's great that many people can collaborate together at the same time."
  • "Excel is sometimes slow, particularly when working with large files."

What is our primary use case?

The main features I use are PowerPoint, SharePoint and Word. We have around 20 users in the company and we are customers of Microsoft.

What is most valuable?

SharePoint is probably the most valuable feature for me. It's great that many people can collaborate together at the same time.

What needs improvement?

I find that sometimes Excel is slow, particularly when working with large files. 

For how long have I used the solution?

I've been using this solution for one year. 

Buyer's Guide
Microsoft 365 Business
May 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.

What's my experience with pricing, setup cost, and licensing?

We pay an annual license fee. 

What other advice do I have?

I rate this solution eight out of 10. 

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Executive Director at a logistics company with 1,001-5,000 employees
Real User
A stable and scalable office application with a useful email solution
Pros and Cons
  • "like Outlook. Outlook is an email solution, and we're using it every day for daily communication."
  • "It could be more user-friendly."

What is our primary use case?

I use Microsoft 365 Business primarily for Outlook. 

What is most valuable?

I like Outlook. Outlook is an email solution, and we're using it every day for daily communication.

What needs improvement?

It could be more user-friendly.

For how long have I used the solution?

I have been using Microsoft 365 Business for about a year.

What do I think about the stability of the solution?

Microsoft 365 Business has been stable so far for us.

What do I think about the scalability of the solution?

Microsoft 365 Business is scalable, and we have about 3000 people using it in our organization.

What other advice do I have?

On a scale from one to ten, I would give Microsoft 365 Business an eight. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Microsoft 365 Business
May 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
Software Engineer at a computer software company with 51-200 employees
Real User
Reliable, stable, and great for business processes
Pros and Cons
  • "Overall, I have found it to be a good, reliable product."
  • "I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly."

What is our primary use case?

I primarily use the solution for normal business work. 

What is most valuable?

The solution is mostly good for business-related tasks. 

Overall, I have found it to be a good, reliable product.

The product has been stable over the years.

It's pretty good for creating reports.

What needs improvement?

I have used the normal Excel Microsoft 365 worksheets. When it goes to macro running then 365 is not that user-friendly.

I cannot speak to any current features and what might be missing.

For how long have I used the solution?

I've been using the solution for about five years at this point. It's been a while.

What do I think about the stability of the solution?

The stability of the solution is very good. There are no bugs or glitches. It doesn't crash or freeze. It's reliable and the performance has been good for us.

How are customer service and technical support?

I don't have any experience using technical support. I cannot say how helpful or responsive they are. I've never tried to contact them. 

What other advice do I have?

I'm just a customer and end-user. I'm not a reseller and don't have a business relationship with Microsoft.

I'd rate the solution at a nine out of ten. I have been pleased with the product's capabilities and enjoy using it for work.

I would recommend it to colleagues and other companies. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
NOC Manager at a comms service provider with 51-200 employees
Real User
Easy to install, stable and scalable
Pros and Cons
  • "The installation is very easy."
  • "The installation should be supportive of and able to integrate with Linux."

What is our primary use case?

As it is a cloud-based solution, we always use the latest version. 

We use Office Suite and OneDrive storage.

What needs improvement?

The installation should be supportive of and able to integrate with Linux. 

The installation of Microsoft Visio should be made easy.

For how long have I used the solution?

I have been using Microsoft 365 Business for three years.

What do I think about the stability of the solution?

The solution is stable and enables users to pick up their files from any device the world over. 

What do I think about the scalability of the solution?

The solution is scalable. 

How are customer service and technical support?

We have not had occasion to contact technical support and have mainly been in touch with Microsoft about payment.

Which solution did I use previously and why did I switch?

Before using Microsoft 365 Business, we used the Windows suite, the Office 2016 suite.

How was the initial setup?

The installation is very easy. One just need send users a link for the installation to occur. 

What about the implementation team?

The installation can be done on one's own. 

What's my experience with pricing, setup cost, and licensing?

The price is fine. It is perpetual. It allows me to support Mac users on that same service. 

What other advice do I have?

There are around 30 users making use of the solution in my organization.

I would recommend it to others. 

I rate Microsoft 365 Business as a nine out of ten, deducting a point because it does not support Linux. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Manager Operations at a non-profit with 1-10 employees
Real User
Stable, scalable, easy to install and can be accessed from anywhere and on any device
Pros and Cons
  • "It is easy to use."
  • "The price is an area that needs improvement."

What is our primary use case?

I am a reseller, I provide solutions to customers.

What is most valuable?

It is easy to use.

You can access it from anywhere or from any device. It can be used anywhere from a smartphone, or a laptop, without installing anything. Even if it is available on a system where MS Office is not installed, you can still use this product.

Features are available in different versions.

What needs improvement?

No product is perfect, bugs are always present.

The price is an area that needs improvement.

For how long have I used the solution?

I have been selling Microsoft 365 Business for two years.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

It is a scalable product.

All updates are available from time to time. Every two to three days, there is an update.

How was the initial setup?

It is easy to set up.

What's my experience with pricing, setup cost, and licensing?

The price is high. It should be lower.

What other advice do I have?

I would rate Microsoft 365 Business a nine out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
General manager at a comms service provider with 501-1,000 employees
Real User
High performance, easy to use, and responsive technical support
Pros and Cons
  • "The solution is easy to use and has good performance."
  • "Microsoft 365 Business could improve by having better integration with other platforms."

What is our primary use case?

We use Microsoft 365 Business within my company for many purposes, such as documentation and Outlook for email.

What is most valuable?

The solution is easy to use and has good performance.

What needs improvement?

Microsoft 365 Business could improve by having better integration with other platforms.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately two months.

What do I think about the stability of the solution?

The stability could improve.

What do I think about the scalability of the solution?

The solution is scalable, we have approximately 5,000 users using this solution.

How are customer service and technical support?

I was satisfied with the technical support of the solution, they were able to answer my questions promptly.

How was the initial setup?

The installation is straightforward.

What about the implementation team?

We have one engineer that does the implementation and maintenance of the solution.

What other advice do I have?

I would recommend this solution to others.

I rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Head of Human Resources at a manufacturing company with 201-500 employees
Real User
Leaderboard
Stable, scalable, easy to install, and includes an internal employee chatbox
Pros and Cons
  • "I don't have any issues with Microsoft 365 Business, it's a good tool."
  • "The backup option should be included in Microsoft 365 Business."

What is our primary use case?

We use Microsoft 365 Business for email and Teams, which has an internal chatbox for employees.

What is most valuable?

I don't have any issues with Microsoft 365 Business, it's a good tool.

What needs improvement?

It would be helpful if the calendar was improved. It could be better, more user-friendly, and better integrated.

If you are deleting your data and relying on backup, the backups do not exist, they are not there. The backup option should be included in Microsoft 365 Business.

For how long have I used the solution?

I have been using Microsoft 365 Business for six months.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable product.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable product.

We have approximately 300 people in our organization who use this solution.

Which solution did I use previously and why did I switch?

We also use Google.

How was the initial setup?

The installation was good, it was straightforward. We did not have any issues with the installation. It only took 10 to 15 minutes.

What about the implementation team?

I completed the installation myself. I did not use the help of an integrator or reseller.

What's my experience with pricing, setup cost, and licensing?

It's a business account, the organization pays for the licensing fees.

What other advice do I have?

I would recommend this solution to other users.

I would rate Microsoft 365 Business an eight out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Anteneh Asnake - PeerSpot reviewer
Modern Data Center and Cloud Engineer II at IE Network Solutions PLC
MSP
Easy to install and deploy with good scalability capability
Pros and Cons
  • "The support is good."
  • "It would be ideal if the product offered more integration capabilities with non-Microsoft solutions."

What is our primary use case?

We primarily use the solution for its email capabilities. We also use it for the Microsoft Office applications.

What is most valuable?

The solution is very easy to use. You don't have to be overly technical. Any user can easily navigate the product.

The support is good.

The solution offers very good access to Microsoft Office apps.

We've found the solution to be quite scalable. 

The installation and deployment were very easy.

What needs improvement?

It would be ideal if the product offered more integration capabilities with non-Microsoft solutions.

For how long have I used the solution?

I've been using the solution for around three years at this point. It's been a while. 

What do I think about the scalability of the solution?

The solution is able to scale well. If a company needs to expand it, it can do so with relative ease.

We have about 400 people in our company that are currently using this solution.

We do plan to continue to use the solution and to increase usage in the future.

How are customer service and technical support?

Technical support has been good. they are knowledgeable and responsive. We're happy with the level of service we can get.

How was the initial setup?

The initial setup was not overly complex or difficult. It was simple. We found it to be straightforward.

The deployment was fast and only took about two or three days. However, I'm not 100% sure about the exact amount of time it ultimately took to complete. 

What about the implementation team?

I was able to handle the implementation myself. I did not need the assistance of any integrators or consultants.

What's my experience with pricing, setup cost, and licensing?

We pay a yearly licensing fee to Microsoft. I cannot speak to the exact cost.

What other advice do I have?

I'd rate the product at a ten out of ten. We've been extremely satisfied with its capabilities.

I would recommend the solution to other organizations.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.