Vice President at a tech services company with 51-200 employees
Real User
Good calendar integration and it meets all of my requirements, but it should be more secure
Pros and Cons
  • "This is a good product that meets all of my requirements."
  • "Office 365 could be more secure."

What is our primary use case?

We are primarily using it for multiple things, including setting up meetings and calendar integration. 

What is most valuable?

This is a good product that meets all of my requirements.

What needs improvement?

Office 365 could be more secure.

For how long have I used the solution?

I have been using Microsoft 365 Business for a few years. I joined my current company about two months ago, and have been using it here since that time.

Buyer's Guide
Microsoft 365 Business
May 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.

What do I think about the stability of the solution?

This is a stable product.

What do I think about the scalability of the solution?

Office 365 is scalable. We have more than 2,000 users.

How are customer service and support?

I have not needed to contact the technical support from Microsoft.

How was the initial setup?

When I was given my laptop, this solution was pre-configured.

What about the implementation team?

Our in-house IT team is responsible for deployment and maintenance.

What other advice do I have?

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Senior Network & Security Infrastructure Engineer at a insurance company with 51-200 employees
Real User
Stable and easy to use, integrates well with other products, and has good technical support
Pros and Cons
  • "Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions."
  • "Security could be improved."

What is our primary use case?

The primary use case of this solution is to design our product in Azure on the Cloud.

What is most valuable?

Microsoft 365 Business is easy to use, everything is clear, it has good support, and it integrates well with other solutions.

Everything is easy with Microsoft.

What needs improvement?

Security could be improved. 

The user interface is good, I don't have any issues with it but everything could always be better.

For how long have I used the solution?

I have been using Microsoft 365 Business for approximately four years.

What do I think about the stability of the solution?

This product is very stable.

What do I think about the scalability of the solution?

The scalability of this product is good. We have 150 users.

How are customer service and technical support?

I am very satisfied with technical support, and if we have any problems then we open a case. You will have direct assistance from technical support.

Access is available directly in a portal to open a key, or we can contact directly via telephone and we can track the numbers.

How was the initial setup?

For me, the initial setup was easy.

We have a team of 12 to maintain this solution, and level one and two security in our networking.

What other advice do I have?

I would recommend Microsoft 365 Business to others.

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
Microsoft 365 Business
May 2024
Learn what your peers think about Microsoft 365 Business. Get advice and tips from experienced pros sharing their opinions. Updated: May 2024.
772,679 professionals have used our research since 2012.
Associate Engineer - Network & Security at Connex Information Technologies
Real User
A stable and scalable premium office solution with a useful user interface
Pros and Cons
  • "I definitely like the user interface."
  • "The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure."

What is most valuable?

I definitely like the user interface. 

What needs improvement?

The price could be better. The user interface could be more user-friendly. Microsoft 365 Business could be more secure.

For how long have I used the solution?

We have been using Microsoft 365 Business for years.

What do I think about the stability of the solution?

Microsoft 365 Business is a stable solution.

What do I think about the scalability of the solution?

Microsoft 365 Business is a scalable solution.

How was the initial setup?

The initial setup and deployment were straightforward.

What about the implementation team?

We have several IT administrators at our office who do it for us.

What's my experience with pricing, setup cost, and licensing?

Microsoft 365 Business could be cheaper.

What other advice do I have?

I would recommend this solution to new users.

On a scale from one to ten, I would give Microsoft 365 Business a nine.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Graduate Trainee at a computer software company with 51-200 employees
Real User
Offers great versatility and very stable
Pros and Cons
  • "Offers very good versatility."
  • "Integration between Excel and the SQL Server could work more efficiently."

What is our primary use case?

This product is the go-to solution for all my office needs. 

What is most valuable?

I really like the versatility that Microsoft 365 Business offers. 

What needs improvement?

I'd like to see better integration between Excel and the SQL Server, it could work more efficiently and more quickly than it does. 

For how long have I used the solution?

I've been using this product for 10 years.

How are customer service and technical support?

I haven't used the technical support, I just Google any questions. 

How was the initial setup?

The initial setup is very straightforward and doesn't take much time, no more than an hour maximum. More than half of the staff in the company use 365. 

What's my experience with pricing, setup cost, and licensing?

Our IT department takes care of licensing and I'm not sure how that works. 

What other advice do I have?

I rate the solution nine out of 10. 

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
PeerSpot user
Data & AI expert at a tech services company with 1,001-5,000 employees
Real User
A premium office solution with a valuable backup feature in OneDrive
Pros and Cons
  • "The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately."
  • "It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac."

What is our primary use case?

I use Microsoft 365 Business for my daily business.

What is most valuable?

The most useful thing about it is Microsoft OneDrive. It helps me back up everything on my laptop. If I lose my laptop, I can confidently buy a new one and get back my previous work files. I like the Microsoft Office package, Microsoft Word, presentation, and Excel. 

I like that it is very easy to use, especially for a Mac user. They have a very big community, and whenever I get stuck or have questions, I just ask Google, and then I get the answer immediately.

What needs improvement?

It would be better if they seamlessly integrated with Macs. Because I have two laptops, and whenever I open one file in Windows laptop, and then I open the same file in my Macbook, the user interface is not consistent. Certain functions can run on Windows, but another function cannot, but it runs on the Mac.

For how long have I used the solution?

I have been using Microsoft 365 Business for nearly ten years.

What do I think about the stability of the solution?

Microsoft 365 Business is totally stable.

How was the initial setup?

It is easy to install—just one click. It did not take long to deploy. I think it is quite fast or maybe because my laptop is the modern one, it took less than five minutes.

What about the implementation team?

I implemented this solution by myself.

What other advice do I have?

I would recommend this solution to other users.

On a scale from one to ten, I would give Microsoft 365 Business a nine.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Product Manager at a tech services company with 1,001-5,000 employees
MSP
Good productivity, a nice set of Microsoft applications on offer, and easily accessible online
Pros and Cons
  • "I like the fact that everything is online. It makes the solution very accessible."
  • "I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case."

What is our primary use case?

We primarily use the solution due to the fact that we use Microsoft. We use the various applications on the solution. We use it for our business.

What is most valuable?

The storage aspect of the solution is very useful for us.

I like that all the Microsoft applications, for the most part, are a part of it - including the Microsoft Office suite of applications. Our email is also included in it. Teams may also be a part of the solution - or it might be a part of Office 360. I'm not 100% certain. Either way, it has a huge umbrella of applications under it. The solution offers close integration with each and every Microsoft product. It's important. 

The productivity of the solution is very good due to the fact that so many applications are all in one place and integrated together.

I like the fact that everything is online. It makes the solution very accessible.

What needs improvement?

I thought that Skype was a part of the product's offering, however, it's my understanding that that is not the case.

The Teams product in itself needs to be improved. It's not as robust as other communication tools, such as Zoom. It's unstable and it crashes often. It's been an issue throughout lockdown. They seem to have made updates on the product and yet it hasn't really improved too much.

For how long have I used the solution?

I've been using the solution for between six months and a year or so at this point. It hasn't been that long.

What do I think about the stability of the solution?

The solution is reasonably stable, aside from the Teams aspect of the solution. That part is unstable. It crashes when you use it. It's not as stable as Zoom, for example.

What do I think about the scalability of the solution?

The scalability of Teams is limited. If you add too many people, it will crash. If you're doing a presentation and communicating with a group of people, it tends to fail. I need to send my presentations ahead of time so that I don't compromise on my delivery during a session.

Overall, the solution is used company-wide. I'm not sure how many people are on it at any given time.

How are customer service and technical support?

I haven't dealt directly with technical support. I can't speak to how knowledgeable or responsive they are.

We have our own internal technical support team. If I need help, I would be directed to them specifically. The issues I've dealt with have all been handled internally.

Which solution did I use previously and why did I switch?

We previously used WebEx.

How was the initial setup?

I did not directly deal with the initial implementation. Someone handled the setup for me. I can't speak to how easy or difficult the process is or how quickly the deployment happens.

What's my experience with pricing, setup cost, and licensing?

We pay a license fee in order to have this solution, however, that is handled by corporate. I don't know how many licenses we have on hand or how much we pay to Microsoft.

What other advice do I have?

I'm a customer and end-user.

I'm not sure which version of the solution we're using. I don't know the version number.

I presume that we intend to continue to use the solution going forward.

I'd rate the solution at an eight out of ten. If the Microsoft Teams portion was more stable, I would rate it higher.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
IT Support Executive at a healthcare company with 51-200 employees
Real User
Collaborate in real time with professional email, online storage, and teamwork tools
Pros and Cons
  • "Microsoft 365 Business includes SharePoint which is a really good tool. Plus, there are so many apps that you can integrate with this solution."
  • "The SMTP should be easier to use and navigate."

What is our primary use case?

We use Microsoft 365 for communication and collaboration in regard to typical business activities like drafting documents, spreadsheets, and PowerPoint presentations.  

Within our organization, on a daily basis, there are roughly 400 users, using this solution. We definitely plan to keep using this solution in the future.

What is most valuable?

Microsoft 365 Business includes SharePoint which is a really good tool. MS Forms is also a very good tool for data collection. Plus, there are so many apps that you can integrate with this solution.

What needs improvement?

Many things could be improved but I cannot be specific because there are so many applications.

For how long have I used the solution?

I've been using Microsoft 365 Business since it first hit the market.

What do I think about the stability of the solution?

Microsoft Office is a longstanding product. It's easy to use and install. It's very stable.

What do I think about the scalability of the solution?

It's a truly scalable solution

Which solution did I use previously and why did I switch?

I used some free and open alternatives but feature-wise those are far behind O365 

How was the initial setup?

Easy installation process

What about the implementation team?

In-house

What's my experience with pricing, setup cost, and licensing?

There is a licensing cost, but considering the features that it's equipped with, it's not that expensive.

What other advice do I have?

Overall, on a scale from one to ten, I would give this solution a rating of eight.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Solutions Architect at a tech vendor with 10,001+ employees
MSP
Real-time edit and update features are useful
Pros and Cons
  • "The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you."
  • "However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself."

What is most valuable?

The feature I find most valuable is Business 365's real-time edit and updates. You can share files, and it will automatically create the link for you.

For how long have I used the solution?

I've been using Business 365 for about two years.

What do I think about the stability of the solution?

So far, Business 365 has been stable. Microsoft has been around for quite some time already. However, people might think it's unstable if it hasn't been set up correctly. If the IT team hasn't configured it right, then you'll have a hard time using the product itself. That is what I felt prior to joining this company. I thought Business 365 wasn't good, but I realized that the IT team had set it up incorrectly. 

What do I think about the scalability of the solution?

I think Business 365 is scalable because everything is in the cloud right now.

How are customer service and support?

I haven't contacted Microsoft support. Typically, I do my own research about fixes online, so I don't need to contact Microsoft.

How was the initial setup?

I'm unsure about the setup because my company laptop had the solution already installed when I got it.  

What other advice do I have?

I rate Business 365 eight out of 10. It's a good product, but I can't really say whether it's the best, to be honest. But I'll rate it eight. Rating a product 10 means they don't need to improve anything. I rate it eight because Windows is constantly changing and improving it. 

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2024
Buyer's Guide
Download our free Microsoft 365 Business Report and get advice and tips from experienced pros sharing their opinions.