Webex Reviews

I use Webex for conference calls with buyers and overseas calls. 

The stream is very smooth. That's what I like about Webex. Other video conference solutions like Zoom sometimes freeze and get buggy, but Webex doesn't. 

Webex's Bluetooth functionality could be better. For example, I use Webex on my Android mobile phone and connect with Bluetooth. It connects, but I cannot speak through the Bluetooth microphone and earphones with Webex. It's always disabled. I don't know why. Also, if I want to pause my screen or mute my microphone, I have to go through several menus. I want easy access to that option. 

I have used Webex for around eight or nine years. 

Webex is stable.

It's hard to compare it to Zoom, but I like Webex a little better.

Webex is easy to use. Everything is pre-installed on my work computer by an IT guy in this company. He installs it by himself.

I believe we pay for an annual subscription to Webex. 

I rate Webex eight out of 10. 

We use Webex for end-user support purposes whenever there requires troubleshooting. For example, if we want to connect to America or Europe or a different country for the support we can.

The collaborative features could improve in Webex. There should not be the typical one on one connection that we have had in the past.

I have been using Webex for approximately 15 years.

I have found Webex to be stable.

Webex is scalable. 

I have noticed a decrease in the usage of this solution in our organization. We have approximately 10 people who are using this solution in my organization.

The installation is not difficult.

I am able to do the installation myself.

I rate Webex a seven out of ten.

I like WebEx's stability and ease of use. The screen-sharing tools and audio controls are also nice. 

I was in a meeting on the free version where there were no controls. You couldn't mute somebody or put it in dedicated speaker mode. It was an important meeting, and because of the lack of an ability to control who the speakers were, we got a version of a heckler. Well, it wasn't really a heckler per se. It was just somebody who thinks they know everything.

I've had a WebEx account for more than 10 years.

WebEx is stable. It works. 

I don't use WebEx for large meetings, but it can scale up. I work in tandem with another guy in the automotive space. He has regular meetings of anywhere from 16 to 30 people. He can easily manage the speakers and things like that. He pays for the subscription and gets all the features because he needs them. 

Installing WebEx is straightforward. It's just a couple of clicks on an executable installer. You can log in with an ID or not.

I use the free version, not the enterprise version. The only compelling reason to go for paid WebEx pay is if you're hosting large meetings.

I rate WebEx 10 out of 10. 

I used Webex for virtual meetings.

It is a valuable solution for virtual meetings.

The solution could improve by having better integration with other platforms.

I have been using Webex for approximately three years.

Webex is scalable.

We have approximately 200 people in my organization that has been using this solution.

I have used Microsoft Teams and I prefer it Webex.

There is a license needed to use this solution.

I would recommend this solution to others.

I rate Webex a seven out of ten.

We use Webex for web-based meetings.

The most valuable feature is the ease of use.

You can meet with users and you can control the contributions.

The interface is nice.

We have had issues where some of the invited participants are not able to join the meeting. This is a problem that we have had to create a support ticket for.

We have been using Webex for about one month.

The stability is fine.

Webex is scalable, although we only have a small number of users in our company. Not everyone is using it.

The initial setup is easy.

The pricing of this solution is fine and I am satisfied with it.

Overall, Webex is working fine for us at the time being and I recommend it.

I would rate this solution a nine out of ten.

The most valuable features are: 

• It's easy to use
• The connection is good
• Screen-sharing.

The UX should be more user-friendly. I know others don't like the UX because it's a little complicated to use. 

I haven't had any problems with stability or scalability. 

I like Webex more because it's more convenient. I can install it on a mobile phone. The UX is better than Zoom but I know other people prefer Zoom.

I would rate Webex an eight out of ten. 

I would recommend Webex because I can use it with other devices. We can easily connect the device and create a room and then we can call many devices. 

I use Webex Meeting daily to make all kinds of virtual meetings with my clients, colleagues, and suppliers. It helps me to carry out surveys on needs or help clients create smart accounts or review problems on their platform, all without moving from the office or my house, even from the cell phone.

Webex has helped me to give my customers a much faster response without the need to mobilize, so it avoids transport costs and times. It allows us to improve the SLA contracted by customers, so we can improve our contracts. This ultimately translates into greater profit.

The best feature is to be able to share the screen or just some application we want, even a video or audio, then request the remote control of the device with which they have connected. The latter helps solve problems much faster, rather than guiding the customer.

In the latest version, they have greatly improved access to virtual meeting rooms and it is quite intuitive.

I think options during a meeting can be further improved. You should explore a lot to see the information in the room, for example.

The modification of the email template is not very intuitive.

In the last year, only one time have we run out of service. There was an update that meant that for a couple of days, there is no service worldwide. But, it was only a single time and even the president of Cisco came out to apologize.

The solution scales to what one decides. It has practically no limits.

Cisco has a help desk that works twenty-four hours a day. Depending on the service contract, a case can be opened at any time and an engineer will take it to help solve the problem. If this engineer cannot, it will be escalated until it is resolved.

I have used Microsoft's solution with Skype for Business, but it does not integrate as natively with video devices as Webex Meeting does.

The initial setup is really very easy. However, you better not make a mistake in creating the site, because it is not possible to delete it on your own. To delete it, you must open a case with Cisco support.

We ourselves have implemented it.

Just because you don't need a transfer to support customers or get together, it makes the solution pay for itself.

The cost of installation is free and it is not required to install anything since it is a cloud service.

The price of the license depends a lot on the type of service required and whether it is for the entire company or only for a few users. It becomes much cheaper when used by the entire company.

I tried BlueJeans and Zoom before choosing this solution.

The solution really is very good. In the last year, it has improved a lot, including the recording of the meetings has improved and been perfected.

Simple, yet powerful!

Excellent mobile interface (Android user here). Everything from
registration to team creation and collaboration feels smooth and
seamless!

Great collaboration tools included!

Instant messaging, video conferencing, document sharing... collaboration!

I'm new to the product.

I have not encountered any deployment issues.

I have not encountered any stability issues.

I have not encountered any scalability issues.

Customer service is excellent!

N/A

We did not previously use a different solution.

Initial setup was a breeze.

An in-house team implemented it.

Before choosing this product, I did not evaluate other options.