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Examples of the 47000+ reviews on IT Central Station:
WimCuyvers
Owner at CNC Consultants
Real User
Top 20Leaderboard
We are able to cost-effectively create and generate large, complex, parametric documents for our clients

What is our primary use case?

I integrate Windward in software solutions and have done so for customers that work in the financial industry. In general, I don't deal with the customer regarding commercial issues related to Windward. The idea is that Windward handles financial contact with the customer and they tell the customer that for training, for integration, or for questions about Windward for their particular application, there is a company available in Europe that can assist them with service training and onsite service. This is what I have been doing for the last five months for a customer in the Netherlands. My… more »

Pros and Cons

  • "The solution is very flexible, so you can create anything you want. Think of the possibilities you have in Excel or in Word, because these are the two document generators that are used the most. I only use Word, but I can use nearly every feature in Word, including making charts and tables, and produce those features in Windward, parametrically."
  • "I'm still working in Office 2016, and we have had some issues, but Windward is very quick to react when there is a problem. We are also going to switch over to Office 365 and that will solve a few of the problems."

What other advice do I have?

Windward is very simple if the letters or documents you have to generate are very simple. If they're very complicated, Windward is also more complicated. I'm sure, for example, that the company in the Netherlands, the one I mentioned near the top, will need some after-sales support in a year to make small modifications here or there, because if you don't use Windward for five or six months, you won't know how to do these kinds of things. The niche that I fill is that working with Windward requires programming, but it's not "real" programming. A real programmer would not want to put time into…
reviewer1255479
Systems Support Specialist at a construction company with 5,001-10,000 employees
Real User
Leaderboard
Improves efficiency, great technical support, and the tutorials help to smooth the learning curve

What is our primary use case?

I create Windward templates for the Otis Elevator company. These templates are for complicated specifications and proposal documents that our sales reps use for selling elevators. The end result of these Windward templates are documents that perfectly fit the concept of "putting your right foot forward." Our primary use is for the sales reps to build these documents, based upon XML files created in the background on our document server. Our secondary use is for the public to be able to generate elevator specifications from Otis.com.

Pros and Cons

  • "Thanks to Windward, our documents need very few tweaks and are usually "customer-ready" right out of the box."
  • "I have to deal with VERY long lists of properties contained in our XMLs and it would be nice if Windward offered a way to alphabetize this property list."

What other advice do I have?

This was purchased by those higher up the food chain than myself. However, the Windward process works very well and is very reliable. There is a learning curve, but it's not too bad, especially considering all that it does. There are plenty of tutorials, but nothing teaches better than actually creating documents and getting feedback from the users. Nearly all of the problems I have encountered were solved quickly and were the result of me doing something wrong, rather than a problem with Windward.