We performed a comparison between Broadcom DX Application Performance Management, DX SaaS, and OpenText Real User Monitoring based on real PeerSpot user reviews.
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability."Product performance is awesome. It's covering all aspects of the application; good database metrics and internal application metrics. Just tons and tons of data."
"If we see something that we need to change or monitor, we can get it scripted pretty quickly."
"Enables me to monitor multiple servers, applications, resources, and users"
"This application pulls data in 15 seconds. You can imagine the enormous amount of data which streams through."
"The most valuable feature of Broadcom DX Application Performance Management is its very light model with monitoring of servers and network items."
"We did the setup for a new datacenter, and that was pretty straightforward."
"The triage can find the root cause for pent up issues."
"Deep Dive and Transaction Analysis Triage capability."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"Actionable insight is the most valuable feature."
"The most useful feature of this solution is tracking. When the application's traffic has been monitored it is taken from that particular application and analyzed. It is then given a live session of that particular user. For example, if you are using your bank application to do some kind of transaction, everything that you do can be tracked by that application."
"The Real User Monitor, with its transaction and synthetic transaction monitoring, is the typical classic in APM cases when the customer would like to do transaction monitoring. Micro Focus scores better where the underlying infrastructure management is also covered by Micro Focus tools."
"The most valuable feature is application performance monitoring."
"The reporting feature is good for us."
"Real User Monitor has improved our productivity."
"Very easy to implement."
"The technical support is good at resolving issues."
"Our users lag how to identify the root cause with this solution. If they could come up with a more user-friendly version, that would be a good thing, since other vendors currently have better features and more user-friendly products than CA APM."
"Improve the targeting interface is to make it more user-friendly and current."
"CEM needs to be simplified, because it causes too many interruptions in our daily work."
"Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"Stability could actually be helped because it is a wrapper or an agent on our system. If we are having a bad day in production or if other resources are being utilized, then we will get get gaps in our monitoring system."
"Java Console uses too much memory."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"This technology is considered to be older."
"Some issues with login errors."
"One area to improve is the user interface, of course. The second one is their R&D has virtually stopped building a product roadmap."
"We would like to see support for non-Windows environments."
"Real User Monitor needs to cover more protocols to provide more in-depth information. It could also be better at monitoring voice-related traffic. There is currently no visibility in that channel."
"Everybody is moving away from traffic and installing agents on the application to do the job, but Micro Focus is using traditional ways to collect the traffic. They should change their architecture completely."
"When we want to monitor our encrypted traffic, this product doesn't work because our cipher is not supported."
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