Anonymous UserMonitoring Tools Teamlead at a financial services firm
Barry PieperManager, Performance Engineering at Medica Health Plans
We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
"Deep Dive and Transaction Analysis Triage capability."
"The features that I find most valuable are related to network monitoring."
"The feature that I have found the most valuable is its user interface."
"JVM memory monitoring and connection pool monitoring are valuable features."
"The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process."
"The most valuable features for us include problem detection, root cause identification, Smartscape, and integration with cloud infrastructure like AWS, Azure, GCP, etc."
"Working with the user interface is a pleasure for any customer since it is fast, responsive, and very well designed."
"The most valuable features of Dynatrace are the ease of installation and management, as well as its extensibility."
"This solution has helped us with faster identification of the root cause, allowing faster resolution and increased uptime."
"The most valuable feature is the workflow, which helps you to easily have an overview of the infrastructure that you are analyzing, without having worked with it previously."
"One of the features that sets this product apart from its competitors is that it generates a solution."
"The most valuable function is the ability to replay a customer session."
"Ease of problem detection and alerting, visual timeline, and user-sessions are some of the best features of Dynatrace."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"Technical support needs to be more responsive and address support tickets more quickly."
"They can make it easier to configure."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"You can sell licenses and install the full tool on service, you can show customers how to install, but how to use it and solve issues cannot be done without the experience."
"Most of the time, chat support is not good enough for answering queries."
"As the product is evolving quickly and product features are added on a monthly basis, a more transparent roadmap would be more than welcome."
"It needs a dashboard for cluster events in general, and for Kubernetes specifically."
"I would like to have the ability to share live data with selected third parties so that they can see how their product is performing for our company."
"The AI is not that intelligent and there are different places where it could be even more automated."
"We would like to see more third-party tools for training."
"We would like to see an AI tool that detects issues with our site in real time."
"The web interface, in some cases, is a little ambiguous to use."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"The licensing costs are expensive."
"All discounts are case by case to accommodate the client's budgets."
"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."
"It's understandable to do a smaller scale initial evaluation. However, as you identify the product value, don't hesitant in your scope and scale to maximize the initial investment and your opportunity to do a bulk investment of the product."
"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."
"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"We license it for two environments, typically all of production and all of one lower environment, usually our staging environment. If there is a downside to Dynatrace, the only thing I can think of would be the cost. If it were cheaper, I'd have it in all my environments. I don't think they're charging more than it's worth, by any means. It's just that good software costs money."
"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."
"The only limitation with scaling to cloud-native environments is licensing. It all depends on how many DEM units you're willing to license. The more of DEM units that you purchase, the more user data you can collect."
"Consider volume because that is where you will get the most benefit. Doing a point solution is not cost-effective."
CA Application Performance Management (CA APM) is the solution global brands trust to proactively identify and resolve performance and availability issues across physical, virtual, cloud, and mobile applications. Patent-pending analytics provides expertise in the form of guided assisted triage workflows for in-depth, root-cause diagnostics across development and production applications, simplifying and speeding the time it takes to find and fix issues.
CA APM scales to your organization’s needs and automatically correlates multiple sources of data to help you sort through the data and act decisively, helping to improve user experience and application performance.
Dynatrace has redefined how you monitor today’s digital ecosystems. AI-powered, full stack and completely automated, it’s the only solution that provides answers, not just data, based on deep insight into every user, every transaction, across every application. More than 8,000 customers use Dynatrace to optimize customer experiences, innovate faster and modernize IT operations with absolute confidence.
Broadcom DX Application Performance Management is ranked 3rd in Container Monitoring with 6 reviews while Dynatrace is ranked 1st in Container Monitoring with 55 reviews. Broadcom DX Application Performance Management is rated 8.2, while Dynatrace is rated 9.0. The top reviewer of Broadcom DX Application Performance Management writes "Has helped us in being proactive with in-depth analysis of app perf from an ESM perspective". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". Broadcom DX Application Performance Management is most compared with AppDynamics, New Relic APM, Splunk, BMC TrueSight Operations Management and Azure Monitor, whereas Dynatrace is most compared with Datadog, Splunk, AppDynamics, New Relic APM and Azure Monitor. See our Broadcom DX Application Performance Management vs. Dynatrace report.
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