We did the first installation together with the A10 team here in Amsterdam. But all other installations, we've done ourselves, typically with remote hands that have very little knowledge about the specific systems in the data center itself.

The solution is then managed by our team of specialists in our NOC here in Amsterdam. The team that manages it consists of three network engineers who also do other things, of course. They are a part of our network operations team. These three people have developed into specialists for these systems and are, on the one hand, responsible for maintaining them and managing them. But on the other hand, they sometimes get involved when there are specific, large attacks where manual intervention is required to mitigate the attack.

Our experience with the A10 team was very positive, both during the evaluation of the various vendors back in 2015 - A10 was very supportive - as well as during the initial deployments here in Amsterdam where we worked together. They were knowledgeable, responsive, enthusiastic.

We did the setup ourselves since we have access to engineering. It only took one person to implement. It was pretty easy.

All the B2B configuration have to be done manually. As a network operator, this is easy for us. However, if you take an enterprise person who needs to do this, they may have some issues. They may spend a lot of time trying to understand how to configure it, as there is a lack of templates available. This is something which needs to be improved for the enterprise market.

A10 did the initial config while it was all at our site. They did it remotely. It went flawlessly. It took about an hour or two hours and it was done. We've not had to change the configuration or anything about the box itself since we installed it.

There were three people involved in the deployment. Two others and me. I didn't do any of the configuration. I was just overseeing the whole project.

We mostly did it ourselves. From the A10 side, we had our sales engineer and we had a few calls with their support staff. Based on that, we developed a roadmap and then we self-installed and deployed it.