Security IT at a financial services firm with 201-500 employees
Real User
Top 20
With favorable pricing and good support for its users, the tool is also useful for server load balancing
Pros and Cons
  • "The solution's support is one of the coolest things about the product. I"
  • "We have had some issues with implementation. So, it is the only area that needs improvement."

What is our primary use case?

We use A10 Thunder TPS for load balancing, especially server load balancing.


What is most valuable?

The solution's firewall features are the most valuable feature of the solution. I think we can use all the features or capabilities that come with the product's license. Maybe today, we are just implementing an SOP or LOB.

What needs improvement?

We have had some issues with implementation. So, it is the only area that needs improvement. However, I have no issues with the product, so it is probably fine.

For how long have I used the solution?

I have experience with A10 Thunder TPS.

Buyer's Guide
A10 Thunder TPS
April 2024
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What do I think about the stability of the solution?


How are customer service and support?

The solution's support is one of the coolest things about the product. I rate the solution's technical support an eight and a half out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

We are currently having some issues with the implementation. I think it is because the partner is not ready for implementation, and it's not that they don't have the experience. So, even though we have some issues right now with implementation, the product is very good.


What's my experience with pricing, setup cost, and licensing?

The solution's price is one of the coolest things about the product. We may need to pay fifty percent more if we purchase other solutions. For the payments made to A10 Thunder TPS, we have received three-year support.

What other advice do I have?

I rate the overall product a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Ahmed Madibbo - PeerSpot reviewer
Professional Services Consultant at a wholesaler/distributor with 10,001+ employees
Reseller
Provides the ability to configure many features for DDoS attacks, but it is very difficult to implement
Pros and Cons
  • "They give us the ability to configure many features for DDoS. There are many items that we can use."
  • "It is very difficult to implement. It should be made a bit easier to implement. There is also a lack of resources on the internet. They need to develop more resources."

What is our primary use case?

We are the main distributor for A10 Networks. It is used as an appliance. It is mainly used to identify problems in the network. It helps us to stop any type of DDoS attack.

We are using its latest version.

What is most valuable?

They give us the ability to configure many features for DDoS. There are many items that we can use.

What needs improvement?

It is very difficult to implement. It should be made a bit easier to implement. There is also a lack of resources on the internet. They need to develop more resources.

For how long have I used the solution?

We have been a distributor for more than five years.

What do I think about the stability of the solution?

It is mostly stable.

How are customer service and support?

Their support is good, but it is not excellent.

How was the initial setup?

It is very difficult to do the setup. It needs to be a little bit easier. There are not many resources on the internet for help, and there are also not many people who have knowledge of this product.

Its implementation takes two to three weeks. Two engineers are usually enough.

What other advice do I have?

Before implementing this solution, you should know and get complete information about the features that are possible and that are not possible.

I would rate it a six out of 10. It should be easier to set up. Currently, it is very difficult.

Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
A10 Thunder TPS
April 2024
Learn what your peers think about A10 Thunder TPS. Get advice and tips from experienced pros sharing their opinions. Updated: April 2024.
768,857 professionals have used our research since 2012.
Jaffar Ali - PeerSpot reviewer
Director Technical Services at TechnoBIZ
Reseller
Top 5
Enables us to keep a record of all the invoices and to track accrued sales but I would like to see an advanced reporting feature
Pros and Cons
  • "We can keep track of all the customer's requirements. We can forecast our trails and we can forecast our overall financial things."
  • "I would like for them to develop an advanced reporting feature."

What is our primary use case?

Our primary use case is for our support ticketing and invoice generation. We're resellers and we provide it to our customers. 

Our other use cases are for keeping a record of all the invoices and we use it for our sales to track the accrued sales. 

How has it helped my organization?

We can keep track of all the customer's requirements. We can forecast our trails and we can forecast our overall financial things.

What needs improvement?

We are really trying to improve our sales module. When we need to see our exact payments and invoices we can track which payments and invoices are due so that we can make sure that all the invoices are done on time.

I would like for them to develop an advanced reporting feature. 

For how long have I used the solution?

One to three years.

What do I think about the stability of the solution?

It is very stable. We're using a very basic model and it's the basic version. There are very few features so for those features, it is very stable. If we decide that we're going to implement more features into it, then there could be some concern about the stability of the product.

What do I think about the scalability of the solution?

Scalability is fine. 

We have sixteen users. On the support side when we generate tickets, we are quoted fifty plus customers that are on this solution.

How was the initial setup?

The initial setup was straightforward. Deployment only took a few hours. The  user training takes at least a day and then the whole site will go up in around a weeks time. It's all web-based so the back ends sometime require us to make changes but overall it's pretty simple and straightforward.

We only require one staff member for maintenance. 

What other advice do I have?

I would rate it a seven out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer: Resellers.
PeerSpot user
PeerSpot user
Technical Consultant at Westcon
Real User
A10 Thunder TPS (Threat Protection System) is the world’s highest-performance DDoS protection solution, leading the industry in precision, intelligent automation, scalability, and performance.
Pros and Cons
  • "The GUI is very use-friendly. You can configure it through CLI or GUI, they give you an option to choose. It's a good solution in terms of the appliance itself. It's very light compared to other brands that offer DDoS solutions."
  • "They have a cloud scrubbing feature that redirects the traffic if the on-prem appliance can't accommodate a large amount of traffic but it's not available where we are."

What is our primary use case?

One of the largest persistent threats to service uptime is Distributed Denial of Service Attacks (DDoS). The networking industry and business analysts are seeing a trend in increasing DDoS attacks. These attacks are occurring more frequently and with greater intensity and increased sophistication. Legacy DDoS protection solutions suffer from the following fatal limitations that have made them ineffective at protecting against these attacks:

• Lack of flexibility

• Inability to scale

What is most valuable?

MULTI-VECTOR ATTACK PROTECTION

Detect and mitigate DDoS attacks of many types, including volumetric, protocol, or resource attacks; application-level attacks; or IoT-based attacks. Hardware acceleration offloads the CPUs and makes Thunder TPS particularly adept to deal with simultaneous multi-vector attacks

For how long have I used the solution?


What do I think about the stability of the solution?


What do I think about the scalability of the solution?


How are customer service and technical support?


How was the initial setup?


What's my experience with pricing, setup cost, and licensing?

The A10 aGalaxy management system provides centralized management of Thunder TPS systems and policies, orchestrates detection and mitigation of DDoS attacks, and delivers a single-pane-of-glass view of the generated reports across all managed Thunder TPS appliances.

No need to license each feature to activate it, it got a perpetual licensing and everything is there, you just have to configure and enable the feature when you need it.

What other advice do I have?

Select Thunder TPS hardware models to benefit from our Security and Policy Engine (SPE) hardware acceleration, leveraging FPGA-based FTA technology and other hardware-optimized packet-processing for highly scalable flow distribution and hardware DDoS protection capabilities.

Disclosure: My company has a business relationship with this vendor other than being a customer: distributor
PeerSpot user
Buyer's Guide
Download our free A10 Thunder TPS Report and get advice and tips from experienced pros sharing their opinions.
Updated: April 2024
Buyer's Guide
Download our free A10 Thunder TPS Report and get advice and tips from experienced pros sharing their opinions.