Akamai Reviews

Our primary use cases are for content delivery for all kinds of scenarios, video streaming, load balancing, caching, image managing, web application firewall, bot management and micro-segmentation. 

We can offload a lot of traffic to Akamai and it's one of the best web application firewalls out there in the market.

The user console is quite overloaded, sometimes it's hard to find your way around.

With regards to additional features, Akamai continues to buy other companies and integrate their services into their product. It's kind of like a big bouquet of solutions and it would be good to see this continue in the future. From experience, sometimes you have different user consoles from the same supplier and that makes it hard to keep an overview and have reporting of everything in one place. 

I have been working with Akamai for approximately 20 years.

Akamai has been providing this service for 20 years and they have never had a substantial outage, they even have some products that have an uptime of over 20 years, the stability is very good. 

The Akamai content delivery service is available worldwide with over 300,000 servers globally, it's a very scalable solution. 

The Akamai technical support is pretty fast and support is knowledgeable. 

With regards to the setup of the product, depending on which use case it can be easy or a little more complex. Setting up caching and DNS is very straightforward, but Bot manager is more complicated. 

As this is a high end product, it's quite high in price, but it's at a similar level to competitors, Amazon and Google. 

The main competitor at this moment in time is CloudFlare. CloudFlare is focusing on small businesses and has an aggressive pricing structure. But for larger enterprises, Akamai is our preference and we have been very successful in reselling the product. 

For companies who wish to implement Akamai I would advise doing this through a partner like us, we have the expertise and knowledge of different solutions and setup's, and have compared other similar solutions. Some solutions could use different products like CloudFlare, so a client should look for an independent integrator instead of going direct with a vendor. 

CDN and WAF are the main hardcore features in Akamai that we use in our company.

As of now, the best thing about Akamai is WAF, and though CDN is a good feature, it comes in second place when compared to WAF. I am very impressed with the WAF offered by Akamai.

If you ask about Akamai as a whole, then I would say that there are a lot of areas where improvements are required. In general, there are a few areas where I really think that Akamai's services need improvement. In Akamai, as far as CDN is concerned, I feel that its features are an area where some improvements or upgrades are required. Caching strategy is an area with certain shortcomings in the solution where improvements are required. Suppose you are using a feature called cache tags, which are basically a set of tags that are used to represent certain elements in the URL. When you use cache tags, you can flush out cache or parts of it or all the URLs that are associated with that tag. Akamai doesn't have a feature to cache the tag, as it currently has the feature to purge the cache in the tag. Akamai currently doesn't have a feature with which you can get all the URLs based on the tag and then apply some caching on top of it, making it a feature that Akamai lacks.

I have been using Akamai for four years. I am a customer of Akamai.

It is a stable solution. Though there are some minor issues with Akamai, it is an overall stable product.

I have worked with Akamai in two organizations to date. Considering the current organization where I work, we have the best possible support from Akamai, owing to which I don't have any flaws about them to discuss. In my previous organization, I used a standard for generic support from Akamai, which diligently followed the set protocol of Akamai, which is to reply to any queries from users within 24 hours.

I rate the technical support an eight out of ten.

Positive

The product's initial setup will be difficult for someone who has never dealt with CDN. For me, the product's initial setup was easy since I have been associated with CDN for quite some time now. With Akamai, I have always found its initial setup phase easy since everything is UI-oriented in the tool, making it an easy process.

The solution is deployed on the cloud services offered by Akamai.

Price-wise, I find Akamai's pricing model's inclination to be more towards the expensive side of the spectrum, though I can't say that it is a very expensive product. Akamai's pricing model makes it fall under a premium category.

I would absolutely recommend Akamai to those who plan to use it. Based on my experience with three CDNs that I have worked with, I found Akamai to be the best, a reason why I have been using Akamai for the past three to four years.

I rate the overall product an eight and a half out of ten.

Our company uses the solution as a content delivery network. We enhance website performance and have about 150 customers in Taiwan who use the solution. 

The solution is very sustainable and flexible. 

The solution could offer more integrations. 

I have been using the solution for one year. 

The solution is stable. 

The solution is very scalable. 

Our customers say that technical support is very good. 

The setup is a little bit complex. 

We implement the solution for customers and it usually takes one day depending on the scenario. 

The solution's pricing is based on bandwidth. 

I recommend the solution and rate it a ten out of ten. 

Our website is very high in content, and for faster delivery to the end user, we are using their Akamai. The largest network is owned by them. Akamai runs on any company's cloud infrastructure.

The most valuable feature of Akamai is its ease of use and simple integration. Additionally, the solution has new aspects added to it regularly.

Akamai could improve by providing its own cloud services. We have to use third-party cloud services at this time, such as Amazon AWS. The offering becomes a lot easier for an SMB if everything was in one single platform to be used for the services.

I have been using Akamai for approximately three years.

Akamai is stable.

The scalability of Akamai is good.

The solution is suitable for any sized organization.

The support from Akamai is fantastic. They have one of the best supports available. You have assigned engineers targeting specific issues. The use of the support services is very easy.

Positive

Akamai was simple to implement and set up.

The solution is not user-based. It's content-based. The number of GBs of transaction.

I rate the initial setup of Akamai a four out of five.

The price of Akamai could be less expensive.

I rate the price of Akamai a two out of five.

When comparing Akamai to other solutions they have a lot of bundled solutions. If you go to their competition, such as Amazon AWS, it would have a WAF, but it will not have a bot manager. If you use Cloudflare, the ease of integration is not as good as Akamai's. I have found most features are better in Akamai.

Akamai is the market leader in its field of consultation and productivity.

I rate Akamai a nine out of ten.

Akamai should improve its integrations. 

I have been working with the solution for a couple of months. 

I rate the stability of the solution a ten out of ten. 

Akamai's scalability is good. 

The solution's installation is straightforward and takes less than 30 minutes. 

I did the deployment myself because it was simple. Any first-level engineer can do it. 

I rate the product a ten out of ten. 

Akamai is useful for web content delivery in business because it helps improve speed, reliability, and security. Caching content closer to users reduces latency and improves load times. This is especially important for businesses like Azure, as it enhances the user experience and ensures content is delivered efficiently. Additionally, Akamai's security solutions help protect against cyber threats like DDoS attacks.

The most valuable feature in managing web traffic has been the ability to handle vertical scaling effectively. I appreciate the integration with Oracle business, but what stands out are the new capabilities and possibilities within Akamai's products. These enhancements are what I like the most.

One area for improvement with Akamai could be pricing.

Smaller companies may find Akamai less sustainable and scalable compared to larger enterprises.

Deploying Akamai can vary in ease depending on the technical requirements. While it is generally straightforward, some cases may encounter technical difficulties, particularly in complex security setups. The difficulty lies in integrating Akamai's solutions with the specific security needs of the organization.

Companies need to pay for an Akamai license, which can be yearly or monthly. It is not overly expensive but not the cheapest option available.

My experience with Akamai in improving website security has been good. They are well-regarded for their technology, especially in their main area of expertise. However, expanding into other areas is a bit tough because people mainly know them for what they are already famous for. We're working on showing that they are effective in other technologies too.

Akamai's cloud security solutions have positively impacted our organization. While the market perception might not fully reflect their effectiveness, their products are highly regarded. This perception challenge may stem from Akamai's historical approach and the market's existing knowledge about the company. 

Akamai is stable, reliable, and user-friendly, typically delivering optimal performance. However, smaller companies might struggle to grasp the full value, particularly in complex security aspects like micro-segmentation.

For those considering using Akamai, my advice is to engage with others who have experience with the platform. While Akamai is a well-known brand, it is important to recognize that its expertise lies in complex security areas more suited for enterprise-level companies. For smaller businesses entering this market, it is essential to establish Akamai as a trusted name through effective communication and understanding of their specific needs.

The value and benefits of working with Akamai lie in their ability to provide real solutions to the problems they address. They are a strong company with robust products, capable of resolving the specific needs their customers face.

Overall, I would rate Akamai as an eight out of ten.

Our primary use case for this solution is data transfer, and we deploy the solution on private cloud. Additionally, it allows content on the TV and supports TV connections.

We find the traffic monitoring feature valuable. For example, we can see how much traffic can be downloaded on the portal by pressing it.

The solution can be improved by creating a communication pathway with technical engineers because when we open tickets, we have a delay in response times.

We have been using the solution for approximately two years.

The solution is stable.

The solution is scalable. We have approximately 100 people using this solution in our organization.

We have had a good experience with customer service and support. I rate technical support a seven out of ten.

Neutral

We did not previously use any other solutions.

The initial setup is straightforward, and we have detailed information for deployment. Deployment took one week.

I rate the solution a ten out of ten. The solution is good, but the communication pathways to senior-level support can be improved.

We use Akamai services to handle the overflow of our own CDN on international deliveries of our own content.

It is complementary used because the reach of our company is solely accountable for the Southern Cone, and a node in the US.

The worldwide reach of the Akamai CDN is one of the key values of this CDN and the agreements worldwide that they keep running.

Local connectivity would be great linked to our own telecom/Cablevision CDN, as we are a key player for Internet access in Argentina for final users of mobile, DSL, cable, and FTTH users.